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From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 4th among Engagement Rings sites.
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I am a repeat customer. Customer service is outstanding. I placed the order online, but it was easy to reach customer service about a query I had. They were very helpful, and the quality was as expected. Packaging was truly excellent.
Email received that package shipped late. Box arrived partially open (took picture) and had delivery guy wait to ensure merchandise was in the box.
Item was exactly as described and packed very well. You could tell that extra care was taken to wrap item
Simple and efficient. Smooth transaction, item as described, highly recommended seller!
The cyber Monday code was not valid for John Hardy, when I texted the number provided you gave me a 20% off discount code. With that discount you beat Bloomingdales price where I originally planned to purchase from. Thank You!
It took longer to ship than we had expected.
I have happily purchased from your company before, however, I am not going to keep these earrings. They are too difficult for my arthritic hands to fasten. They are also too big in circumference for me.
The product came in efficient time, was packaged beautifully and was very protected. Very impressed with this company. Will be purchasing from here again!
I've been buying from JR Dunn for several years. Always appreciate their great customer service.
I was very happy with everything.
Best price and quick response from customer service.
Great experience. Phone representative was a huge help. Allowed me to save a bit and get the pair of earrings I wanted. Thanks
Will continue to do business - reliable and fair merchant.
Wonderful experience! You guys are the best! Thank you!
The best online shopping experience ever!
Loved how I was still given a coupon when the cyber coupon was excluded from the item I wanted. Easy checkout, great price. Will shop here again
None
I do not like payment options. Why could I just not use a credit card without PayPal, etc.
Excellent customer service! Would patronize this merchant again without hesitation.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members