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J.R. Dunn JewelersReviews 2,541

4.9

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From the business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


jrdunn.com
Lighthouse Point, FL, United States
+9
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J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 4th among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

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5,974 reviews

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Richard P.
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Fast service for coupon code
December 15, 2017

Fast service for coupon code

Date of experience: December 15, 2017
Caryn P.
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My cart wouldn't take the coupon code so I called and customer service was very helpful.

Date of experience: December 15, 2017
patrick m.
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Neither discount code SHOPON nor gift card code BLKFRI would work after SEVERAL ATTEMPTS

Date of experience: December 15, 2017
Julie S.
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I've had great experience with you guys for years and recommended you to friends. Thank you for being a great place to do business with!

Date of experience: December 14, 2017
Alan S.
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Happy with experience
December 14, 2017

Happy with experience

Date of experience: December 14, 2017
Garth A.
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I have used your store before and the experience was similar: FANTASTIC!

Date of experience: December 14, 2017
Henna A.
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Wonderful experience overall
December 14, 2017

Wonderful experience overall. Good product and price. Helpful staff when called for assistance. Unfortunately it wasn't delivered in the 2 day window as stated so it was late for my boyfriends birthday so I purchased something else that he could open the day of his birthday.

Date of experience: December 14, 2017
Anonymous P.
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Fantastic service, product arrived promptly and service from JR Dunn employees was very supportive and professional

Date of experience: December 14, 2017
Michelle K.
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Wonderful service!
December 13, 2017

Wonderful service!

Date of experience: December 13, 2017
CHunt B.
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Process quick
December 13, 2017

Process quick. Nice product. Easy checkout options.

Date of experience: December 13, 2017
William E.
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My wife loves your jewelry!
December 13, 2017

My wife loves your jewelry!

Date of experience: December 13, 2017
Tanya P.
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Great as always
December 12, 2017

Great as always

Date of experience: December 12, 2017
Veronica W.
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J.R
December 11, 2017

J.R. Dunn has a varied selection of quality jewelry. Shopping online is easy and convenient and with special promotions, a real value.

Date of experience: December 11, 2017
Laura P.
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Nice website, quick shipping, and excellent product
December 11, 2017

Nice website, quick shipping, and excellent product. The package was wrapped and prepared very nicely.

Date of experience: December 11, 2017
Barginbabe C.
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No complaints
December 11, 2017

No complaints.

Date of experience: December 11, 2017
Kimberly B.
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Great and fast
December 10, 2017

Great and fast.

Date of experience: December 10, 2017
L D.
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Accessed through my work
December 10, 2017

Accessed through my work. Was fast, easy, and efficient to place an order.

Date of experience: December 10, 2017
D U.
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Thanks Cheryl for the excellent service!
December 9, 2017

Thanks Cheryl for the excellent service! It really helped to receive photos of the actual item ahead of time. Quality purchase!

Date of experience: December 9, 2017
Andrea H.
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Cheryl Pracker helped me with my purchase today and she was wonderful working out any clitches so I could use my loyalty points and get my purchase done. Thank You!

Date of experience: December 9, 2017
Daniel F.
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Ordered ring Nov
December 8, 2017

Ordered ring Nov. 18. Needed ring by Nov. 24. Ring arrived on time. Unfortunately ring size was too large. Spoke to Steve Pryor about it. Steve said no problem. He emailed me a return label and said they would size ring at no charge. Excellent customer service.

Date of experience: December 8, 2017