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From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 4th among Engagement Rings sites.
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Was glad to find a tan/brown color bracelet. The shopping was good.
The experience was very nice. The customer service interaction over email is very professional and builds confidence.
Delivered exactly as promised
M
Very friendly staff and extremely helpful.
Ordered online and I received a follow-up email & phone call when one of my items was out of stock but was assured I would receive the item ASAP. Very professional and helpful. I loved the personal touch.
First rate experience from ordering to delivery.
I was extremely pleased and assured with J.R. Dunn's communication with me throughout my purchasing process, as I live in and was shipping to Nebraska. They did not have the product in store, and so immediately contacted me to let me know that they were ordering directly through the designer and I would have a minimal shipping delay. J.R. Dunn made me feel very confident in purchasing jewelry from them and I will definitely use their services again, as well as recommend J.R. Dunn each opportunity that I have. Thank you, J.R. Dunn Jewelers!
Haven't gotten product hard to rate service
No problems.
So far so good.
JR Dunn is one of my favorite places to purchase my John Hardy beauties!
Now to get it in 2 business days after paying 25 dollars for shipping I will be very happy. Thank you
Fast, good price. Dependable.
I'am very Fascinated. The service is Excellent exceeded my expectations, and the presentation is very nice and very attractive. My husband was extremely happy and excited. He loved it and it fits him.
Extremely satisfied.
Very good experience!
Cheryl Pracker was wonderful. She made sure I received the gift before our 30 year anniversary
Thank you for making me look good!
Very nice customer service!
Lowest price with no sales tax make this a good buy. The only thing is there is no info on when the product is available on the website. I was informed that this product is not in stock after I have placed the order. Then we have to wait for manufacturer's reply on when product is avaialable. Perhaps you can state on your website that this is not an in-stock item and indicate when it will ship to manage customer expectations.
Everyone is wonderful!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members