J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.
I appreciated the ease of the ordering process, communication from the seller, the quality jewelry pieces and price.
I've had great experience with you guys for years and recommended you to friends. Thank you for being a great place to do business with!
Excellent customer service. I was informed the item was on back order and when to expect it. The item was delivered days before I was expecting it.
So far my shopping experience has been great - now just await my Philip Stein to arrive to complete my experience
Shipment took longer than promised, packaging was odd. Fedex box, inside a fedex box. Not a big deal but not terribly professional
The product is nice. Only minor issue is that the model tag is not delivered with the watch I order.
Beautiful ring and necklace. Responsive and personal customer service. Great sale for repeat customer.
I appreciated being informed that the ring was not in stock and that I was given the option of cancelling.
Having problems to pair watch with phone. To many problems to accept my payment. Ups delivery complicated.
It was a great process purchasing my item yet the delivery time was a bit stretched otherwise it was great service
Talked to them after receiving order, very nice to shop with, love my earrings. Would shop with them again.
I love my earrings and I appreciate the professionalism and the high-level customer service. Thank you.
I was impressed with the website, the ease of ordering, the delivery, the packaging and especially the item. I ordered.
This is the second purchase with J.R. Dunn. The transaction went smooth and delivery was fast. I plan on using J.R. Dunn as my goto jeweler.
Always a great experience purchasing from this jewelry store, quality merchandise and the best customer service around!
Very professional customer service; quality of merchandise is top notch. For all future purchases, this will be my first stop.
Thank you for your friendly fast service. Appreciated the phone call updating me on when my order was coming.
Great Price! Quality item! Customer Service worked with my schedule so that the package came when I was home.
Overall experience was great! Updates on order we're very consistent. Would definitely buy from J.R. Dunn again.
Not bad, the only thing is that your discount codes never work initially. Always have to get in touch with support.
Answer: It was very easy for me -- I emailed, and received a rapid response. Was also able to reach them by phone.
Answer: Totally legit operation! They are a real brick and mortar jewelry store that also offers online purchasing.