J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.
It was better than I expected. The store carries the items I was interested in purchasing and provided multiple shipping options.
The order was processed fast and delivered on time! The packaging was very good and my item arrived in perfect condition!
The bracelet I ordered sold out in the original store. Came here to find it available and had to purchase it.
I love my necklace. I had wanted it for years. I had a couple of questions so I called. The representative was so very helpful. Highly recommended!
Overall, a good experience, but for such delicate earrings, I would have expected a proper box (even a paper box) rather than a bag.
Saw it on off 5th and they didn't have it anymore, so I ordered it from you. I just thought it would be cheaper.
The experience was very nice. The customer service interaction over email is very professional and builds confidence.
I liked the courtesy call I got, since the band I had ordered was not in stock. The clerk found me the perfect red band to replace it with.
My experience as a consumer was excellent, however, the product I received was not what I expected and was defective.
Excellent service, good response when I called about the visa charge and pending charge, arrived when projected, overall good experience
This was a perfect experience. I received exactly what I expected in a timely manner and customer service was excellent.
I worked with Nina and she was fantastic. Had some issues with the web site and she was able to help me out and get the order processed.
Am very impressed with the quality of merchandise u offer. Also the timely response u offer with any questions I may have.
I was quite impressed with the ease of the web site, delivery and packaging. Also, the inventory was excellent.
Steve Pryor sealed the deal. Helped me out with all my questions and gave me the best deal possible.
Would of been nice to get the payment plan advertised from Affirm On the product. Also coupon code allowance on store wide would of been nice.
Always love your site
I have bought several items from your company throughout the years and I trust your company implicitly.
Item I ordered was not available (I was called a couple days after ordering). Had to purchase a more expensive item
Thank you for the amazing customer service! Above and beyond my expectations! You have a customer for life!
Great packaging and service!Customer service double checks the availability for me and sends the product the next day.
Answer: It was very easy for me -- I emailed, and received a rapid response. Was also able to reach them by phone.
Answer: Totally legit operation! They are a real brick and mortar jewelry store that also offers online purchasing.