J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.
Range of selections is great. When there are issues with inventory, JR Dunn is proactive to resolve the issue. Overall experience is great.
Third or fourth time. These folks are great! The packaging is amazing. The paper wrapping is nice. They are wonderful to work with.
Love the overall process of my purchase. It was fun, fast and the quality was excellent. Thank You for providing excellent customer service.
J.R. Dunn has the best customer service I've experienced in some time. Their site is easy and efficient and the follow-through is extraordinary.
My coupon code didn't work properly but customer service quickly adjusted my total giving me a refund for the amount of the coupon.
Great service from Cheryl to assist with my order. The whole process was handled well and the watch arrived on time and was packaged very well.
Very helpful. Steven is wonderful and does a fantastic job of answering questions plus
He is very patient.
Website is easy to navigate with plenty of jewelry choices to choose from. Staff is very kind and understanding of the customer.
It has been excellent! Online was very intuitive, customer service guy was very helpful finding exactly what I was looking for. Thanks!
Very trustworthy and reliable business, fast with shipping and very responsive customer service. I would use this site again and tell others.
Good except the website inferred the item was in stock and it was not. I paid for air shipping but it did me no good.
Order processing was a little confusing, but with the online chat the issue was cleared up and I received my order in a timely manner.
I was referred to you by a friend of my wife. She obviously thinks highly of you, and now I do too. Thank you. Byron
I wanted to use my paypal credit account to make the purchase. Other retailers that I looked into didn't have that option available for use.
The item I ordered was back ordered but a larger set of earrings were available at a fraction of the cost. Awesome deal thanks team!
It was great and Cheryl p. Answered all my questions, so it was a no brainer to go through with the purchase.
I was very happy with the service. You were very helpful to make sure I recieved my order in a timely fashion.
I have another Michelle watch that I really like, so for my birthday, my husband is purchasing this one for me.
Experience was good. Had to return item for an exchange. I ordered the wrong size. Haven't received the exchange item yet.
Very impressed with how fast email question I sent was responded to and follow up to see if I was happy
Answer: It was very easy for me -- I emailed, and received a rapid response. Was also able to reach them by phone.
Answer: Totally legit operation! They are a real brick and mortar jewelry store that also offers online purchasing.