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J.R. Dunn Jewelers

Overview

J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

Instant Feedback

5,978 reviews
+9
How would you rate J.R. Dunn Jewelers?
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Alberick P.
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Jr Dunn did a great job assisting me with this order along with helping me find this item I was looking for that was sold out else where.

Date of experience: January 4, 2019
LB Q.
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I had a wonderful experience shopping with JR Dunn. I just wished that the size of the bracelet is stated clearly on the website.

Date of experience: January 8, 2017
Keith Y.
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Shopping was easy and had a good mothers day discount. The only thing wrong was i wish the tags were still on the watch

Date of experience: May 30, 2018
James R.
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Due to my personal incompetence, had to revise order a couple times. End result was great, and they handled my personal screw ups beautifully

Date of experience: October 24, 2017
Joyce G.
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We had problems with bracelet being out of stock
December 30, 2019

We had problems with bracelet being out of stock. It was explained what problems were and arrived on day it was scheduled
Great service

Date of experience: December 30, 2019
Pamela B.
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Love it!
April 27, 2020

Love it! Love the savings and the customer services. This is the second piece I have purchased from you. I'm sure I'll be back!

Date of experience: April 27, 2020
Guest E.
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I have purchased several items from JR Dunn and have found the process to be extremely user-friendly! Will continue to be a repeat customer!

Date of experience: September 16, 2019
Filomena M.
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I had asked customer service to size my watch for me before it was shipped and they said they took the note down but it was sized when I got it.

Date of experience: December 14, 2018
Weslyn M.
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The purchasing experience was good
June 21, 2019

The purchasing experience was good. A representative relayed information to me about any delays in the ordering process and kept me up to date.

Date of experience: June 21, 2019
Kathryn W.
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Easy to navigate site
January 24, 2016

Easy to navigate site
Store was responsive to questions (about international shipping) and expected delivery timeframes

Date of experience: January 24, 2016
Kelly K.
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Loved how I was still given a coupon when the cyber coupon was excluded from the item I wanted. Easy checkout, great price. Will shop here again

Date of experience: December 17, 2017
SF L.
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The people I consulted with were very easy to work with, and promised the piece in a very timely manner. I would definitely order from them again.

Date of experience: December 30, 2018
Sarah B.
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I am very pleased with my purchase and the customer service I received. I will definitely shop here again!

Date of experience: August 25, 2019
Maria S.
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I was able to ask questions to a human rather than email. I also like the different payment options.

Date of experience: February 3, 2019
Sarah H.
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Overall great experience, great product detail and the price I saw was what I paid. Good payment options too.

Date of experience: February 24, 2018
Tracey H.
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Love shopping with you guys!
October 15, 2020

Love shopping with you guys! Fast service and the package was beautifully put together. Also love the Gucci earrings!

Date of experience: October 15, 2020
FRANCOIS M.
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Perfect experience with J.R
December 28, 2018

Perfect experience with J.R. DUNN, but little difficulties and delays with the UPS custom services...

Date of experience: December 28, 2018
Lisa M.
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The entire experience that was under the control of J Dunn was fantastic. The earrings are breathtaking and I wear them every day!

Date of experience: July 10, 2016
Yujin L.
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JR Dunn went above and beyond to locate this item and was able to ship it out to me just before the holidays.

Date of experience: January 1, 2018
christopher a.
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Purchase was fast and easy, as well as delivery time! Product came packaged well and I had no issues with anything. Thank You!

Date of experience: August 11, 2020