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J.R. Dunn Jewelers

Overview

J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

Instant Feedback

5,978 reviews
+9
How would you rate J.R. Dunn Jewelers?
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Jim M.
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2nd time to shop with you in one month
January 8, 2018

2nd time to shop with you in one month. Your website is excellent and I know if I need service it will be excellent too. Pricing is very reasonable.

Date of experience: January 8, 2018
T L.
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This is my first purchase from this store
February 7, 2017

This is my first purchase from this store. I would love to do more business with you. Thanks for making this purchase easy and affordable.

Date of experience: February 7, 2017
Pauline K.
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Overall great experience
June 14, 2018

Overall great experience. Bracelet is a little big on me so a better description of size options would have been helpful. But bracelet is beautiful.

Date of experience: June 14, 2018
Charon S.
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I had a question about the size of the pendant and was immediately helped, making my online purchase of such a special gift much easier.

Date of experience: February 28, 2020
Jane H.
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I ask for help with the price of an item and Steve P helped me out and I completed the purchase. Thank you very much.

Date of experience: May 14, 2020
Loretta M.
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Love your site
September 1, 2020

Love your site. You have more products for John Hardy the they do. Your discount is always appreciated. This is my second purchase from you.

Date of experience: September 1, 2020
Lea H.
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Very quick responses and order came fast and in good shape. Very pleased and can't wait for my boyfriend to open his watch on christmas

Date of experience: December 14, 2018
Henry A.
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The phone support was first class
December 22, 2019

The phone support was first class. I had a very knowledgeable person on the phone who walked me through he choices and the return policy.

Date of experience: December 22, 2019
Ann C.
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Asked for and immediately received a 10% promo code
February 24, 2019

Asked for and immediately received a 10% promo code. And no shipping costs are a plus. So far so good. Just hoping merchandise is perfect.

Date of experience: February 24, 2019
vincent p.
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Item was exactly as described and packed very well
December 19, 2017

Item was exactly as described and packed very well. You could tell that extra care was taken to wrap item

Date of experience: December 19, 2017
Amy H.
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I chatted with Steven about some questions I had and he was most helpful. So far...great transaction. Thanks so much!

Date of experience: March 3, 2016
Jeff J.
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I was impressed with the array of watches
August 24, 2020

I was impressed with the array of watches. I've looked on other sites and your site was easy and dynamic

Date of experience: August 24, 2020
Holly C.
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I love the selection of products that are available- much more products per brand than other jewelers I have shopped.

Date of experience: January 14, 2020
Diana R.
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Have purchased earrings and now the coordinating necklace and both times shopping experience was made easy and delivered as promised.

Date of experience: November 18, 2019
David H.
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Please review the answers that I have given in the survey. I feel there is no need for additional feedback

Date of experience: July 23, 2018
Jay K.
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The staff at JR Dunn were so helpful in finding me just the right product. They were patient and courteous.

Date of experience: July 22, 2018
Madison Z.
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Great experience as usual
July 20, 2018

Great experience as usual. Super helpful and responsive! They offer the best prices and the delivery time is beyond fast!

Date of experience: July 20, 2018
Rita L.
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Spoilt for choice for John Hardy earrings, delighted with my purchase, and would certainly recommend J.R.Dunn to friends and family.

Date of experience: June 3, 2019
Betsy C.
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I like the discount offered
October 7, 2020

I like the discount offered. The store reached out about delay in shipping and updated me when the information changed.

Date of experience: October 7, 2020
Sue B.
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I was expecting a delay in my order as watch was backordered. It arrived quickly, safely and well packed! It is absolutely beautiful!

Date of experience: January 5, 2020