business logo of J.R. Dunn Jewelers

J.R. Dunn Jewelers

Overview

J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

Instant Feedback

5,978 reviews
+9
How would you rate J.R. Dunn Jewelers?
grey star
grey star
grey star
grey star
grey star
Hazel S.
0 reviews
0 helpful votes
Follow Hazel S.
Unfollow Hazel S.
Send Message
Share Review
Report Review

Buying from Dunn is always a pleasure
December 6, 2018

Buying from Dunn is always a pleasure. Steve has always been very helpful in answering questions and making my purchase very easy!

Date of experience: December 6, 2018
Sharon D.
0 reviews
0 helpful votes
Follow Sharon D.
Unfollow Sharon D.
Send Message
Share Review
Report Review

I didn't find the chat experience helpful nor the difficulty in paying with the loan but that could honestly be user error!

Date of experience: April 5, 2018
Patty T.
0 reviews
0 helpful votes
Follow Patty T.
Unfollow Patty T.
Send Message
Share Review
Report Review

I was pleased at how quickly my item arrived as it was not in stock at the time of purchase. Thank you.

Date of experience: October 5, 2020
Guest O.
0 reviews
0 helpful votes
Follow Guest O.
Unfollow Guest O.
Send Message
Share Review
Report Review

I've shopped with JR Dunn several times & extremely pleased with everything they stand for which keeps me coming back.

Date of experience: July 21, 2020
Lisa G.
0 reviews
0 helpful votes
Follow Lisa G.
Unfollow Lisa G.
Send Message
Share Review
Report Review

JR Dunn impressed me with their selection, price, and customer service. I usually purchase my jewelry locally but will definitely use JR Dunn again.

Date of experience: June 9, 2020
Bruce S.
0 reviews
0 helpful votes
Follow Bruce S.
Unfollow Bruce S.
Send Message
Share Review
Report Review

Excellent service, quality merchandise and prompt delivery. I couldn't ask for a better shopping experience or service.

Date of experience: May 23, 2019
Gary P.
0 reviews
0 helpful votes
Follow Gary P.
Unfollow Gary P.
Send Message
Share Review
Report Review

Although there was a computer glitch that gave me a discount not intended for this line of merchandise, JR Dunn honored the discount. Excellent.

Date of experience: August 4, 2018
Todd A.
0 reviews
0 helpful votes
Follow Todd A.
Unfollow Todd A.
Send Message
Share Review
Report Review

Great jewelry store with competitive pricing and strong customer service. Very happy with our purchase.

Date of experience: January 26, 2018
Andrea H.
0 reviews
0 helpful votes
Follow Andrea H.
Unfollow Andrea H.
Send Message
Share Review
Report Review

I had been wanting to buy this necklace for a long time, but the price made me hesitant. When I received an email with a price reduction, I bought it

Date of experience: December 31, 2019
Stephen R.
0 reviews
0 helpful votes
Follow Stephen R.
Unfollow Stephen R.
Send Message
Share Review
Report Review

J.R
October 19, 2018

J.R. Dunn was fantastic, they confirmed the purchase immediately and communicated well throughout the process.

Date of experience: October 19, 2018
Heidy C.
0 reviews
0 helpful votes
Follow Heidy C.
Unfollow Heidy C.
Send Message
Share Review
Report Review

The item I ordered would have taken too long to get
December 16, 2018

The item I ordered would have taken too long to get. They offered me the option to get a very similar one which I did! Got it in two days!

Date of experience: December 16, 2018
Laura P.
0 reviews
0 helpful votes
Follow Laura P.
Unfollow Laura P.
Send Message
Share Review
Report Review

Nice website, quick shipping, and excellent product
December 11, 2017

Nice website, quick shipping, and excellent product. The package was wrapped and prepared very nicely.

Date of experience: December 11, 2017
Angelina M.
0 reviews
0 helpful votes
Follow Angelina M.
Unfollow Angelina M.
Send Message
Share Review
Report Review

I ordered my ring and received some emails updating the status. Communication was great and I would definitely shop here again.

Date of experience: July 25, 2017
Bruce B.
0 reviews
0 helpful votes
Follow Bruce B.
Unfollow Bruce B.
Send Message
Share Review
Report Review

Very responsive staff
June 20, 2020

Very responsive staff. There were some issues to resolve due to availability, which were effectively handled by the store. Thank you.

Date of experience: June 20, 2020
Alexa D.
0 reviews
0 helpful votes
Follow Alexa D.
Unfollow Alexa D.
Send Message
Share Review
Report Review

Great customer service!
September 2, 2020

Great customer service!
Impressed with the packing of the item what had to be shipped. I will definitely be ordering again!

Date of experience: September 2, 2020
Michelle L.
0 reviews
0 helpful votes
Follow Michelle L.
Unfollow Michelle L.
Send Message
Share Review
Report Review

If there is only one left in stock let the customer make the purchase and stop interrupting with the online chat

Date of experience: January 6, 2020
Phuoc H.
0 reviews
0 helpful votes
Follow Phuoc H.
Unfollow Phuoc H.
Send Message
Share Review
Report Review

Great selections and very easy to navigate the site. Their customer service are the best and they treat you like family.

Date of experience: December 4, 2019
Erlynne Y.
0 reviews
0 helpful votes
Follow Erlynne Y.
Unfollow Erlynne Y.
Send Message
Share Review
Report Review

A follow up email every time was very helpful until I received my product (it was back-ordered). They are very professional.

Date of experience: December 22, 2018
Melanie V.
0 reviews
0 helpful votes
Follow Melanie V.
Unfollow Melanie V.
Send Message
Share Review
Report Review

Availability of metal options and ability to use a discount code contributed to my decision to purchase here rather than elsewhere.

Date of experience: July 11, 2018
D U.
0 reviews
0 helpful votes
Follow D U.
Unfollow D U.
Send Message
Share Review
Report Review

Thanks Cheryl for the excellent service!
December 9, 2017

Thanks Cheryl for the excellent service! It really helped to receive photos of the actual item ahead of time. Quality purchase!

Date of experience: December 9, 2017