J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.
Buying from Dunn is always a pleasure. Steve has always been very helpful in answering questions and making my purchase very easy!
I didn't find the chat experience helpful nor the difficulty in paying with the loan but that could honestly be user error!
I was pleased at how quickly my item arrived as it was not in stock at the time of purchase. Thank you.
I've shopped with JR Dunn several times & extremely pleased with everything they stand for which keeps me coming back.
JR Dunn impressed me with their selection, price, and customer service. I usually purchase my jewelry locally but will definitely use JR Dunn again.
Excellent service, quality merchandise and prompt delivery. I couldn't ask for a better shopping experience or service.
Although there was a computer glitch that gave me a discount not intended for this line of merchandise, JR Dunn honored the discount. Excellent.
Great jewelry store with competitive pricing and strong customer service. Very happy with our purchase.
I had been wanting to buy this necklace for a long time, but the price made me hesitant. When I received an email with a price reduction, I bought it
J.R. Dunn was fantastic, they confirmed the purchase immediately and communicated well throughout the process.
The item I ordered would have taken too long to get. They offered me the option to get a very similar one which I did! Got it in two days!
Nice website, quick shipping, and excellent product. The package was wrapped and prepared very nicely.
I ordered my ring and received some emails updating the status. Communication was great and I would definitely shop here again.
Very responsive staff. There were some issues to resolve due to availability, which were effectively handled by the store. Thank you.
Great customer service!
Impressed with the packing of the item what had to be shipped. I will definitely be ordering again!
If there is only one left in stock let the customer make the purchase and stop interrupting with the online chat
Great selections and very easy to navigate the site. Their customer service are the best and they treat you like family.
A follow up email every time was very helpful until I received my product (it was back-ordered). They are very professional.
Availability of metal options and ability to use a discount code contributed to my decision to purchase here rather than elsewhere.
Thanks Cheryl for the excellent service! It really helped to receive photos of the actual item ahead of time. Quality purchase!
Answer: It was very easy for me -- I emailed, and received a rapid response. Was also able to reach them by phone.
Answer: Totally legit operation! They are a real brick and mortar jewelry store that also offers online purchasing.