J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.
You guys did a wonderful job of allowing me to make someone's birthday special. Thanks for the last second heroics!
Very helpful in offering a beautiful substitute when the original order would take much longer to deliver.
Spectacular customer service. Communication at the beginning, middle and end for delivery. I was so impressed!
Great product and customer service was absolutely terrific helping clear up a mis-understanding on my part.
Excellent merchant! Great communication, fast shipping, easy transaction! Will definitely use them again!
Good prices, great people. Only problem is that the site has things listed as "in stock", but they don't sometimes
Highly recommend this family oriented business! Staff members are customer first and will take time to answer all of your questions.
Love your products! Everything I have purchased from you is gorgeous and at a good price. Thanks so much!
Always a wonderful shopping experience, great products, quality prices, exceptional customer service!
Excellent customer service. Fast shipping and delivery. Product as described. My husband loved his bracelet.
Well done. Quick and easy shopping. Adding Affirm as a payment method is great. You had exactly what I was looking for!
Great customer service delivered as promised... I will definitely be back to purchase a watch for myself
Client service representative was great and helped me select the perfect chain to go with my new pendant.
Initially sold out but JR was able to secure another one at the same price and shipped it quickly. Well done!
Excellent. Great selection, plus discount and free 2-day shipping = amazing! Will be a repeat customer.
No problems except watch I ordered was out of stock so they had to order a new one from Michele, which delayed getting my item for about 2 weeks.
Very friendly customer service for a special order item. Quick response time to emails. Would highly recommend!
You have a good website with the complete information/ description that I needed to make my jewelry purchase.
Great selection, pricing, and customer service every time. Keeps me coming back to shop with this company. Thank you!
Excellent customer service. The bracelet size was incorrect. Called and received return instructions. Ordered a replacement.
Answer: It was very easy for me -- I emailed, and received a rapid response. Was also able to reach them by phone.
Answer: Totally legit operation! They are a real brick and mortar jewelry store that also offers online purchasing.