business logo of J.R. Dunn Jewelers

J.R. Dunn Jewelers

Overview

J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

Instant Feedback

5,978 reviews
+9
How would you rate J.R. Dunn Jewelers?
grey star
grey star
grey star
grey star
grey star
Guest G.
0 reviews
0 helpful votes
Follow Guest G.
Unfollow Guest G.
Send Message
Share Review
Report Review

You guys did a wonderful job of allowing me to make someone's birthday special. Thanks for the last second heroics!

Date of experience: September 12, 2018
Pamela B.
0 reviews
0 helpful votes
Follow Pamela B.
Unfollow Pamela B.
Send Message
Share Review
Report Review

Very helpful in offering a beautiful substitute when the original order would take much longer to deliver.

Date of experience: January 3, 2017
Guest H.
0 reviews
0 helpful votes
Follow Guest H.
Unfollow Guest H.
Send Message
Share Review
Report Review

Spectacular customer service
August 15, 2018

Spectacular customer service. Communication at the beginning, middle and end for delivery. I was so impressed!

Date of experience: August 15, 2018
Bruce H.
0 reviews
0 helpful votes
Follow Bruce H.
Unfollow Bruce H.
Send Message
Share Review
Report Review

Great product and customer service was absolutely terrific helping clear up a mis-understanding on my part.

Date of experience: August 3, 2018
Jonna I.
0 reviews
0 helpful votes
Follow Jonna I.
Unfollow Jonna I.
Send Message
Share Review
Report Review

Excellent merchant!
April 6, 2015

Excellent merchant! Great communication, fast shipping, easy transaction! Will definitely use them again!

Date of experience: April 6, 2015
Jack N.
0 reviews
0 helpful votes
Follow Jack N.
Unfollow Jack N.
Send Message
Share Review
Report Review

Good prices, great people
January 23, 2016

Good prices, great people. Only problem is that the site has things listed as "in stock", but they don't sometimes

Date of experience: January 23, 2016
Randall L.
0 reviews
0 helpful votes
Follow Randall L.
Unfollow Randall L.
Send Message
Share Review
Report Review

Highly recommend this family oriented business!
February 24, 2018

Highly recommend this family oriented business! Staff members are customer first and will take time to answer all of your questions.

Date of experience: February 24, 2018
Barbara T.
0 reviews
0 helpful votes
Follow Barbara T.
Unfollow Barbara T.
Send Message
Share Review
Report Review

Love your products!
March 7, 2015

Love your products! Everything I have purchased from you is gorgeous and at a good price. Thanks so much!

Date of experience: March 7, 2015
Sharon F.
0 reviews
0 helpful votes
Follow Sharon F.
Unfollow Sharon F.
Send Message
Share Review
Report Review

Always a wonderful shopping experience, great products, quality prices, exceptional customer service!

Date of experience: January 5, 2018
nic T.
0 reviews
0 helpful votes
Follow nic T.
Unfollow nic T.
Send Message
Share Review
Report Review

Excellent customer service
March 13, 2017

Excellent customer service. Fast shipping and delivery. Product as described. My husband loved his bracelet.

Date of experience: March 13, 2017
Tempest B.
0 reviews
0 helpful votes
Follow Tempest B.
Unfollow Tempest B.
Send Message
Share Review
Report Review

Well done
January 4, 2016

Well done. Quick and easy shopping. Adding Affirm as a payment method is great. You had exactly what I was looking for!

Date of experience: January 4, 2016
sean w.
0 reviews
0 helpful votes
Follow sean w.
Unfollow sean w.
Send Message
Share Review
Report Review

Great customer service delivered as promised...
January 4, 2020

Great customer service delivered as promised... I will definitely be back to purchase a watch for myself

Date of experience: January 4, 2020
Lori G.
0 reviews
0 helpful votes
Follow Lori G.
Unfollow Lori G.
Send Message
Share Review
Report Review

Client service representative was great and helped me select the perfect chain to go with my new pendant.

Date of experience: June 24, 2020
R F.
0 reviews
0 helpful votes
Follow R F.
Unfollow R F.
Send Message
Share Review
Report Review

Initially sold out but JR was able to secure another one at the same price and shipped it quickly. Well done!

Date of experience: December 24, 2019
Jessica L.
0 reviews
0 helpful votes
Follow Jessica L.
Unfollow Jessica L.
Send Message
Share Review
Report Review

Excellent
July 30, 2020

Excellent. Great selection, plus discount and free 2-day shipping = amazing! Will be a repeat customer.

Date of experience: July 30, 2020
C M.
0 reviews
0 helpful votes
Follow C M.
Unfollow C M.
Send Message
Share Review
Report Review

No problems except watch I ordered was out of stock so they had to order a new one from Michele, which delayed getting my item for about 2 weeks.

Date of experience: June 22, 2020
Laura Z.
0 reviews
0 helpful votes
Follow Laura Z.
Unfollow Laura Z.
Send Message
Share Review
Report Review

Very friendly customer service for a special order item. Quick response time to emails. Would highly recommend!

Date of experience: June 7, 2020
Caroline I.
0 reviews
0 helpful votes
Follow Caroline I.
Unfollow Caroline I.
Send Message
Share Review
Report Review

You have a good website with the complete information/ description that I needed to make my jewelry purchase.

Date of experience: May 28, 2020
Stuart M.
0 reviews
0 helpful votes
Follow Stuart M.
Unfollow Stuart M.
Send Message
Share Review
Report Review

Great selection, pricing, and customer service every time. Keeps me coming back to shop with this company. Thank you!

Date of experience: January 5, 2020
Alan L.
0 reviews
0 helpful votes
Follow Alan L.
Unfollow Alan L.
Send Message
Share Review
Report Review

Excellent customer service
July 19, 2019

Excellent customer service. The bracelet size was incorrect. Called and received return instructions. Ordered a replacement.

Date of experience: July 19, 2019