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J.R. Dunn Jewelers

Overview

J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

Instant Feedback

5,978 reviews
+9
How would you rate J.R. Dunn Jewelers?
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Pamela W.
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I have always wanted a Gucci ring, I appreciate the payment options which allowed me to make this purchase.

Date of experience: December 22, 2018
Brad B.
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Awesome experience, great customer service!
July 13, 2017

Awesome experience, great customer service! The folks here thoroughly follow-up to ensure customer satisfaction. Thank you so very much!

Date of experience: July 13, 2017
Celia N.
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This is the best place to buy your jewelry
January 5, 2017

This is the best place to buy your jewelry

Great Selection and it's nice to get reward loyalty bonuses

Date of experience: January 5, 2017
Catherine G.
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The ring I ordered was even more beautiful than it looked online. It is a very solid quality product.

Date of experience: October 30, 2017
Melanie B.
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Products were easy to find; great descriptions and detail photo capability; liked that it's linked to my Amazon account!

Date of experience: March 6, 2016
Catherine W.
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It was very easy to place an order and the customer service follow up was great! Thanks - beautiful earrings.

Date of experience: September 10, 2020
Simon N.
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Quick service and was kept updated on every stage of order. Great service will be happy to use again

Date of experience: November 11, 2018
Maria C.
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Beautiful necklace and exceptional owners that go above and beyond to make sure you get your order on time

Date of experience: November 20, 2019
Lisa L.
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Wonderful product beautiful packaging and quick delivery. A perfect experience! Will buy from you again. Thank you so much!

Date of experience: April 25, 2020
Mark P.
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As always, it was a pleasure to work with your company. Steve Pryor is very professional, and does a great job assisting me with my purchases.

Date of experience: December 3, 2019
Jen K.
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J.R
December 21, 2019

J.R. Dunn has a beautiful assortment of quality jewelry. I have made 3 purchases from this jewelry store and it is always a great, easy experience.

Date of experience: December 21, 2019
Kim G.
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I always enjoy shopping with you guys
October 12, 2020

I always enjoy shopping with you guys. It's easy and the payment plan is a great option. All of my purchases have always been great quality

Date of experience: October 12, 2020
Daniel D.
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Have bought several Mikimoto items from JR Dunn in the past, and each time the products were even better than expected, shipping was fast, and customer service was excellent.

Date of experience: December 30, 2018
Joan D.
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Total confidence in purchasing from J.R
January 1, 2018

Total confidence in purchasing from J.R. Dunn. Using the chat option helped me select just the right gift.

Date of experience: January 1, 2018
Sean F.
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Very prompt, attentive, and courteous customer service. A welcome personal customer relationship in an age of electronic communication.

Date of experience: June 21, 2017
Kaley H.
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It was amazing
June 6, 2015

It was amazing. I am completely satisfied with the entire process. I would definitely buy from here again.

Date of experience: June 6, 2015
T M.
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I especially appreciated the follow-up call I received after placing my order, explaining what to expect for delivery.

Date of experience: February 5, 2017
Jason G.
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Excellent customer service and communication
August 30, 2020

Excellent customer service and communication. Watch was shipped quick and securely. Would definitely do business with them again.

Date of experience: August 30, 2020
Sharon S.
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Easy, fast and professional
August 3, 2020

Easy, fast and professional. Your email exchanges were much appreciated and very prompt. Excellent customer service.
Thank you!

Date of experience: August 3, 2020
Guest X.
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Incredibly fast shipping overseas, well worth the price. Customer service was also very fast in responding to questions.

Date of experience: January 1, 2020