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J.R. Dunn Jewelers

Overview

J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

Instant Feedback

5,978 reviews
+9
How would you rate J.R. Dunn Jewelers?
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Jason M.
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Great service!
June 2, 2018

Great service! Shipping was super professional, no chance of watch being shook around. Overall a great buying experience.

Date of experience: June 2, 2018
Ondine X.
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The whole team@JR Dunn is awesome!
March 2, 2018

The whole *******@JR Dunn is awesome! They provide stellar customer service and go the extra mile. Thank you!

Date of experience: March 2, 2018
Renate O.
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JR Dunn has always provided top class service as well as product. This is an excellent buying experience

Date of experience: January 5, 2020
Valerie B.
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Second time ordering from j.r dunn!
December 12, 2019

Second time ordering from j.r dunn! My husband loved his gucci necklace so hoping he loves his matching gucci bracelet as well for christmas :)

Date of experience: December 12, 2019
RG N.
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Always great options and prices when I shop here. The jewelry shipment arrives on time and packed well. I look forward to my next order.

Date of experience: April 27, 2020
Guest Q.
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Great shopping experience
December 12, 2018

Great shopping experience. I was able to look for the item I wanted and place the order in a timely manner. Would purchase from again.

Date of experience: December 12, 2018
Carol I.
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Great service, item i originally ordered was out of stock and they gave me recommendation of another earring which i am more than happy with.

Date of experience: May 10, 2018
gretchen R.
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I found you through online search
January 10, 2020

I found you through online search.
They phoned me to verify addresses and were very focused to make sure I got the package before Xmas.

Date of experience: January 10, 2020
Guest I.
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It was easy to order, packaged very well and my only frustration was that UPS made an error with the delivery and it took 4 extra days but other than that, it is lovely and I'm thrilled with my ring.

Date of experience: October 6, 2018
Guest Y.
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Great communication, fast shipping, 20%off and gave a percentage to a charity of my choosing. Thank you!

Date of experience: August 8, 2020
Edward M.
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Texted support at 11:30 pm EST and immediately received the info needed. Fantastic prices and customer service.

Date of experience: January 20, 2020
Timothy P.
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Great ordering experience, follow up and price
November 18, 2018

Great ordering experience, follow up and price. I needed to change the ship to address and they were very helpful in making it happen.

Date of experience: November 18, 2018
Lauren T.
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It was delayed but the shop was in constant contact with me about it and shared updates. They also responded promptly to all inquiries.

Date of experience: May 26, 2020
Kristina C.
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Wonderful experience, I purchased some items as gifts for my sisters and they were very pleased with them. Delivery was very quick and great

Date of experience: December 25, 2019
Paula M.
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I was looking for quality French Bulldog jewelry, and you had it. I chose the sterling silver earrings. They are so detailed and cute!

Date of experience: February 28, 2018
ANNE K.
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I like the ease of shopping and buying, not complicated at all. You offer a lot of great jewelry, so I will be back!

Date of experience: February 19, 2018
RG V.
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Ordering online was easy and delivery was prompt
February 6, 2017

Ordering online was easy and delivery was prompt. Customer service is also prompt as I received a response to my question within one day.

Date of experience: February 6, 2017
Frank M.
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Easy website to navigate
September 17, 2018

Easy website to navigate. Good selection of the type of mens jewelery that I was looking for. Ultimately beat out three other websites.

Date of experience: September 17, 2018
Sonya D.
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Cheryl makes shopping at JR Dunn a truly pleasureable experience. Thanks again Cheryl for all your help. Looking forward to my next purchase

Date of experience: April 20, 2017
Linda H.
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Great Experience
March 6, 2020

Great Experience - Bracelet was on backorder but customer service was terrific in communicating. It arrived just a week later and is quite beautiful.

Date of experience: March 6, 2020