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J.R. Dunn Jewelers

Overview

J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

Instant Feedback

5,978 reviews
+9
How would you rate J.R. Dunn Jewelers?
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Nishant P.
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Way better than any of the other jewelry shops I've looked at so far. Just more user friendly and more competitively priced.

Date of experience: August 15, 2020
Paula H.
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I've loved every product I've gotten so far
December 28, 2016

I've loved every product I've gotten so far. The customer service and communication is always excellent! I will definitely buy again!

Date of experience: December 28, 2016
Andrea Y.
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Someone sent an email to remind me I had a small credit. That triggered the sale along with a great coupon.

Date of experience: January 11, 2018
Alecia W.
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Very easy purchase
May 30, 2020

Very easy purchase. Great detailed information on website, I knew exactly what I was buying. Fast delivery times and excellent quality!

Date of experience: May 30, 2020
Sabrina H.
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Process was extremely simple and shipping was beyond quick. Truly felt the instant gratification. Haven't taken earrings out since i purchased.

Date of experience: August 27, 2020
Anthony E.
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I chatted with Cheryl over the internet, she very helpful and I was able to make an appropriate purchase. Thank you!

Date of experience: December 8, 2018
Karen C.
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Very happy with this purchase and I think that the person who is receiving this as a gift will be also.

Date of experience: May 11, 2018
Michael Y.
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Smooth transaction
May 29, 2019

Smooth transaction. Had to exchange it for another one because I got the wrong necklace, and the transition was very easy.

Date of experience: May 29, 2019
Magdalena S.
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Love everything I got.Customer service was awesome during this hard times.I would shop J.R.Dunn again if and when I need anything.

Date of experience: April 11, 2020
Vu H.
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I have a wonderful time when I shop here, and the chat with customer service is great. I'll come back.

Date of experience: April 28, 2020
Anne S.
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Very happy with the quality of the jewelry
January 3, 2020

Very happy with the quality of the jewelry. Item was shipped in great packaging and had a beautiful gift box.

Date of experience: January 3, 2020
Beth W.
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Great product!
October 19, 2018

Great product! Love this strap! It looks fantastic, is made of quality materials and it's very, very comfortable to wear.

Date of experience: October 19, 2018
KRISTI S.
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I have enjoyed dealing with J.R
September 7, 2018

I have enjoyed dealing with J.R. Dunn. They regularly have discount codes or specials that make investment purchases more affordable.

Date of experience: September 7, 2018
Jennifer B.
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Steve was fantastic
July 8, 2017

Steve was fantastic - made sure my watch was delivered on time despite being out of stock. Great service! Thank you.

Date of experience: July 8, 2017
Terry S.
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Great description of item...
August 19, 2020

Great description of item...I live chatted for more info and they were fast and efficient. Good prices...fast delivery. A++++ experience!

Date of experience: August 19, 2020
Howard R.
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I bought a Tag Heuer Modular 45 watch
June 14, 2017

I bought a Tag Heuer Modular 45 watch. Within a week of LIGHT use I'm seeing feint scrathes on the screen. Not happy about a 2000 USD watch doing that.

Date of experience: June 14, 2017
Oscar M.
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You staff went above and beyond to help me purchase the exact item I was looking for and they were always quick and efficient with their responses

Date of experience: July 21, 2019
Angel M.
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It's really no big deal, but the delivery took longer than the 2 days advertised, but everything is ok. I will recommend JR Dunn to my friends.

Date of experience: September 30, 2019
TSmanos Z.
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Great service
December 21, 2018

Great service. First band ordered was lost in transit. They promptly replaced it and ensured that
I would have it in time to be a Christmas Gift.

Date of experience: December 21, 2018
Ira F.
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I chose you because your price was $100 cheaper than other sites. A phone call gave me the confidence in your store. My wife loves the watch.

Date of experience: March 10, 2020