J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.
Email received that package shipped late. Box arrived partially open (took picture) and had delivery guy wait to ensure merchandise was in the box.
Great service. Product was amazing. Needed to confirm size so made a call. The staff were delightful. Would recommend J R Dunn all the time
I've made three purchases with JR Dunn. I will recommend every one I know, the prices are awesome, customer service is great and delivery quick.
I have been wanting this enhancer for a good while, and I found your site the best deal all around. Thank you so much. Jon Ella Long
I ordered a cross, tried repeatedly to get the actual size speaking with sales people and could not. It is actually smaller than I would have liked.
The quality of the product is top notch! And I felt it had a very fair price point. Excellent customer service, as well. So helpful.
Steve was a big help over the phone this morning. I'm excited to buy this for my daughter's birthday. Thanks so much! Andrea Keech, Iowa City, IA
Very user friendly site and more than likely continue to purchase in the future. Did like the different payment options.
Leonard W Payne
Great experience. Phone representative was a huge help. Allowed me to save a bit and get the pair of earrings I wanted. Thanks
I have shopped with J.R Dunn before and everything from start to finish has been great, and of course the jewelry is perfect!
Live Chat very helpful and really was the reason for the order as I had given up trying to put in discount code
Very easy process and wide selection made the buying experience ideal. Will definitely come back when in the market for your products again.
I have never had better service from anyone. Everyone is so pleasant to work with. No need for me to shop anywhere else!
I had a great first experience with J.R Dunn--great customer service and my item shipped lightning fast! I will order from them again.
Zach Rogers was extremely helpful in getting this order placed! Thank you. This is going to be an awesome gift for my sister!
J.R. Dunn was very professional, always responded to my email inquiries in a quick manner and I received exactly what I requested
I'm a very satisfied customer for more than a year. J.R. Dunn never fails to deliver the right kind of quality service.
Sales team at JR (Steve specifically) has been great. Always responsive always able to react and get the wheels in motion quickly.
Delivery was bad
They said they would deliver at certain time window and never did.
I had to go pick up package.
Always a very professional company, had to contact them in past about questions on product. Easy to navigate website and nice choices!
Answer: It was very easy for me -- I emailed, and received a rapid response. Was also able to reach them by phone.
Answer: Totally legit operation! They are a real brick and mortar jewelry store that also offers online purchasing.