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J.R. Dunn Jewelers

Overview

J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

Instant Feedback

5,978 reviews
+9
How would you rate J.R. Dunn Jewelers?
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Nick P.
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Email received that package shipped late
December 19, 2017

Email received that package shipped late. Box arrived partially open (took picture) and had delivery guy wait to ensure merchandise was in the box.

Date of experience: December 19, 2017
thomas l.
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Great service
June 24, 2020

Great service. Product was amazing. Needed to confirm size so made a call. The staff were delightful. Would recommend J R Dunn all the time

Date of experience: June 24, 2020
Rhonda P.
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I've made three purchases with JR Dunn
April 30, 2019

I've made three purchases with JR Dunn. I will recommend every one I know, the prices are awesome, customer service is great and delivery quick.

Date of experience: April 30, 2019
Jon E.
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I have been wanting this enhancer for a good while, and I found your site the best deal all around. Thank you so much. Jon Ella Long

Date of experience: February 25, 2018
Jean I.
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I ordered a cross, tried repeatedly to get the actual size speaking with sales people and could not. It is actually smaller than I would have liked.

Date of experience: January 8, 2019
susan c.
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The quality of the product is top notch!
May 26, 2018

The quality of the product is top notch! And I felt it had a very fair price point. Excellent customer service, as well. So helpful.

Date of experience: May 26, 2018
AMK Z.
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Steve was a big help over the phone this morning. I'm excited to buy this for my daughter's birthday. Thanks so much! Andrea Keech, Iowa City, IA

Date of experience: March 23, 2018
Leonard P.
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Very user friendly site and more than likely continue to purchase in the future. Did like the different payment options.

Leonard W Payne

Date of experience: December 24, 2018
Jane C.
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Great experience
December 18, 2017

Great experience. Phone representative was a huge help. Allowed me to save a bit and get the pair of earrings I wanted. Thanks

Date of experience: December 18, 2017
Margaux B.
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I have shopped with J.R Dunn before and everything from start to finish has been great, and of course the jewelry is perfect!

Date of experience: April 27, 2018
Barry H.
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Live Chat very helpful and really was the reason for the order as I had given up trying to put in discount code

Date of experience: April 10, 2016
Margaret K.
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Very easy process and wide selection made the buying experience ideal. Will definitely come back when in the market for your products again.

Date of experience: December 28, 2019
Lisa O.
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I have never had better service from anyone
August 29, 2019

I have never had better service from anyone. Everyone is so pleasant to work with. No need for me to shop anywhere else!

Date of experience: August 29, 2019
EstebanNYC H.
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I had a great first experience with J.R Dunn--great customer service and my item shipped lightning fast! I will order from them again.

Date of experience: July 8, 2019
MC W.
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Zach Rogers was extremely helpful in getting this order placed! Thank you. This is going to be an awesome gift for my sister!

Date of experience: October 1, 2018
Maria P.
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J.R
November 21, 2017

J.R. Dunn was very professional, always responded to my email inquiries in a quick manner and I received exactly what I requested

Date of experience: November 21, 2017
Farrah L.
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I'm a very satisfied customer for more than a year. J.R. Dunn never fails to deliver the right kind of quality service.

Date of experience: August 21, 2017
Ben S.
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Sales team at JR (Steve specifically) has been great. Always responsive always able to react and get the wheels in motion quickly.

Date of experience: July 15, 2020
Cheryl D.
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Delivery was bad
July 11, 2018

Delivery was bad
They said they would deliver at certain time window and never did.

I had to go pick up package.

Date of experience: July 11, 2018
Rolanda P.
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Always a very professional company, had to contact them in past about questions on product. Easy to navigate website and nice choices!

Date of experience: November 21, 2018