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J.R. Dunn Jewelers

Overview

J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

Instant Feedback

5,978 reviews
+9
How would you rate J.R. Dunn Jewelers?
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Maddy Z.
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I recieved prompt clear, communication and great shipping. Also a great price. I chose to purchase from you because you are based it my father's home town and had a great experience. Thanks!

Date of experience: December 27, 2017
David S.
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My selected product was out of stock, and I was immediately informed of additional options. The curtesy and professionalism was one of the main factors with me proceeding to purchase from J.R. Dunn.

Date of experience: May 15, 2020
Patricia M.
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Everything related to the ordering process was smooth and effortless. My only complaint was that the watch was not set when I received it. I find the Cazio watches difficult to set. Too many steps!

Date of experience: December 17, 2018
Pamela P.
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The customer service I received from Nina was excellent. The necklace I purchased was very well packaged to protect it in shipping, and the necklace is lovely-just as decribed.

Date of experience: February 22, 2019
Ida B.
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Thnakyou for the quick help and support and informing me when my product was not immediately available. Great customer service and the product was received within desired time.

Date of experience: August 4, 2020
Laura F.
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I would like Nina to get the credit for the sale
September 29, 2019

I would like Nina to get the credit for the sale. Since you have my credit info I wasn't sure why I had to get online and order the earrings. I should have done what I am doing now, ordering online.

Date of experience: September 29, 2019
ALFRED J.
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SAVE20 was the tie breaker for doing business with JRD.Not having to pay sales tax was another consideration.
Looking forward to receiving the piece for my wife's Christmas present.
Happy Holidays

Date of experience: January 7, 2019
Lisa A.
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I was thrilled that you were the only certified jewelry store that still had stock of the Gucci earrings that I wanted. They arrived beautifullly. Thank you!

Date of experience: March 9, 2019
Harris H.
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Steve was great...
July 27, 2020

Steve was great... the picture on the website (medium width band) did not march the description ("slim" width). Steve assured me this was a medium width (9mm) band.

Date of experience: July 27, 2020
Lisa L.
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Very easy website to use
November 4, 2019

Very easy website to use. I saw the ring in a store in Salem Mass and couldn't stop thinking about it. They did not have the enameled sphynx so I searched out your store. I can't wait to receive it,

Date of experience: November 4, 2019
Andrea H.
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Cheryl Pracker helped me with my purchase today and she was wonderful working out any clitches so I could use my loyalty points and get my purchase done. Thank You!

Date of experience: December 9, 2017
Sophia U.
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Extremely happy with my purchase and shopping experience! Thanks to Cheryl Pracker who was very helpful in the process. Definitely would come back for future purchases.

Date of experience: December 28, 2019
Tammy J.
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Please tell Paige I said HI!
December 23, 2016

Please tell Paige I said HI! Wayne and Tammy Jenkins have moved out of Pompano to Crystal River, but will still shop your site for ourselves and gifts for friends!

Date of experience: December 23, 2016
Ravyn S.
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It was really simple and had what I wanted because I was looking w everywhere and no one seemed to have it so i'm really glad I was able to find and at a great price

Date of experience: April 24, 2020
Guest N.
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I called the store and spoke with Steven and will definitely return to JR Dunn again, because of its commitment to customer service and that it is a family owned and run operation.

Date of experience: March 21, 2020
George D.
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Steve Pryor and Cheryl Pracker's communication was timely, gracious,
And helpful. The watch came packaged perfectly and I look forward to doing business with JR Dunn again.

Date of experience: October 26, 2020
Vincent N.
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FYI-The item shown was not the item ultimately selected. The item was changed to a 6mm black sapphire bracelet. Delivery and packaging of this item were handled very well.

Date of experience: February 9, 2017
john Z.
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Your free two day shipping for a $500 purchase was/is mis-leading. I had to sign up for shoprunner to get the 2 day. I purchased a $500 braclet and didn't get free 2 day shipping from JRDunn.

Date of experience: October 8, 2017
Guest R.
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2 day shipping across country, pricing of item purchased was beyond incredible and here was even the best little candy included, a sweet surprise!

Date of experience: March 5, 2019
Philip B.
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Though the watch I wanted had to be ordered from the manufacturer, it came earlier than expected. Your company was diligent in keeping me informed.

Date of experience: August 22, 2018