J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.
The purchase was smooth from the start. The only disappointment was my wife wanted something else and I returned the bangles. The return process could not have been easier.
I was really searching for John Hardy retailers and happened on to your site. Your site was well organized and really had a wide assortment of JH earrings. The coupon was a deciding factor.
The process was great! Many places were sold out of what I was looking for, and that's when I came across JR Dunn. Shipping and delivery was quick and the gift was well received!
I have ordered many John Hardy items from J. R. Dunn and have been happy with the products and also with the company itself. Very easy to order and deal with.
Ordered a Gucci mans bracelet, it was on your web site but it was not available. I had to wait 3 weeks. It would be nice if I had known that before I ordered, since it was a birthday gift.
First time shopping on your site - was so happy to find the item I had been looking for everywhere and no one had it, and you had it on sale. Beautiful packaging, and thank you for great service!
Had difficulty with processing order online but sent you a message to please not double up the order. I try again to order online with success. Thanks Andrea
Terrible service and I won't purchase anything from this website also inform my friends and family that they should not purchase anything from you guys. Horrible customer service!
Service was excellent. Lovely selection of jewelry and very secure process to purchase on-line. I am very satisfied with the quality of the jewelry that I have purchased.
Cheryl is always helpful and very prompt to respond - appreciated and primary reason I keep returning to JR Dunn! WIshing all of you good health and all of us a much better 2021 ahead!
Good prices and email support.
I could not use the scroll down on the PC to select the letter I was looking for, it would just not work. I had to use the phone and it worked well then.
I like it up until it I let them know I moved and had to change the address and they told me it still ship same day and then waited an extra week, then it was still shipped to the wrong address
This was my first purchase from J.R. Dunn. It was a totally positive experience from start to finish. I highly recommend. I will purchase from them again.
The website is easy to navigate and the product descriptions are great. I highly recommend J.R. Dunn. I will continue ordering from J.R. Dunn in the future.
Feel look I was fooled by the online picture of the product. It was shown for the beads and chain to have more width. I realize the reference photo was not indicative to the actual product.
My first time experience was very good. The pricing and selection was on point. Everything was an easy transaction. And the payment option was a plus.
Great and easy! The ring I purchased was not what I was expecting it was way to small and I was disappointed that it was non refundable. So now I'm paying for a ring that I will probably never wear.
These earrings are for pierced ears. The back clips were too small(tight) to push in the pierced bars. Suggest btw, these earrings are made in a clip on as well as pierced.
I appreciated the email communication about the status of my order :) . The customer service was very friendly and the packaging was very secure. VERY happy with my product! Thank You!
The jewelry was easy to order online. I found the best price on the JR Dunn website and the shipping and delivery was quick and easy! I love my new necklace and earrings!
Answer: It was very easy for me -- I emailed, and received a rapid response. Was also able to reach them by phone.
Answer: Totally legit operation! They are a real brick and mortar jewelry store that also offers online purchasing.