Overview
J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.
Instant Feedback
It's OK, I have shopped with them before and the product is so nice, that goes more towards John Hardy. His jewelry is GORGEOUS. Sometimes J.R. Dunn will be running a sale, while no one else is.
Incredible price service and overall experience! Ordered a Gucci necklace for Valentine's Day and arrived perfectly on time! Recommend this service to anyone!
Cheryl Pracker was very helpful with my purchase. Made it quick and easy for me. I live in utah, cannot wait to get this gift for my wife. Thank You Ms. Pracker
Wonderful! This is my fifth or sixth purchase from JRDunn and they take great care of you, are very responsive and provide excellent service. Thank you!
The item I ordered was not in stock. I received a prompt email indicating this and giving me the option to wait or cancel my order. I received it more quickly than I expected. Well done.
Their service was fine but I should have aware of the problem of putting them on. Each time I try it seems to get harder. The last two days I gave up.
Easy! No one else had this merchandise available...so I searched until I found your company. Can't begin to tell you how happy I am to find it and get it so quickly!
I really loved the price and customer service. My only complaint is that there were no sizing specifications so the pendant I got was smaller than expected. Regardless, my boyfriend loved it.
Cheryl Pracker was wonderful in keeping me appraised on my order. I will definitely order from your company again as the customer service was excellent
I've had my eye on this watch for a very long time. Great service, fast shipping and the promo & free shipping was a plus! Will be a return customer for future purchases for sure!
I would HIGHLY recommend J.R. Dunn to anyone. Very pleased with my shopping experience. I purchased a gift for my husband for Christmas. He was quite impressed!
THANK YOU J. R. DUNN!
I have been a long time and very satisfied customer of JR Dunn one of my favorite jewelers; this particular item seems to leach silver on the wearer's wrist
I'm over all satisfied with my purchase
It's just that in one end Theres a scratch on the band
But I guess bec I have discount I should be ok...
Thanks again
I ordered the Gucci ghost ring as a last-minute gift for my daughter for Christmas and got it on time and it's absolutely beautiful and fits perfectly!
Fantastic discount on this watch with the SAVE20 discount code (best price I have found!) and Steve Pryor got back to me very quickly to answer a few questions that I had! Thank you!
Great customer service. When the shipping was delayed they kindly called to inform me. Who does that in today's world of technology. I do and that and that was most impressive.
I had a terrific experience with JR Dunn. The website was easy to navigate, customer service was excellent and delivery was prompt and secure. We will definitely shop with them again!
I am very pleased with my purchase from J.R. Dunn. It was very easy to browse their website and order. I highly recommend shopping with them. I will do so again
Cheryl was great to work with and gave me the assurance I needed with my first J. R. Dunn purchase with expected shipping times.
Great catalog of products to choose from.
Overall it was a great experience. There was one issue with my order and Customer service responded quickly and gave me options. It all worked out and I love the bracelet.
- Visit Website
- Lighthouse Point, FL, United States
- Edit business info
Business History
While at IBM, Jim met his future wife, Ann Marie Pelliccia, who was working as an executive secretary. Like Jim, she was driven by an entrepreneurial spirit. She was 10 years old when her family immigrated to this country from Italy. It didn’t take long for Ann Marie to master the English language and become the interpreter for her father’s cabinet-making business. She went to work every day after school with her father from age 11 until she graduated high school. Soon after, she joined the team at IBM. “It was IBM that helped us forge our philosophies about customer service and business ethics,” said Ann Marie.
The couple married in 1969 and together decided to take a chance by starting a jewelry business. With their savings of $10,000, the couple purchased a small house in Hanover, MA and converted it into their first jewelry store, The House of Gems.
During the first year, their store was burglarized and every piece of jewelry was taken, including customers’ repairs. To make matters worse, the Dunns were in between insurance policies. The couple went from door to door informing and reassuring each client that their prized possessions would be replaced. Ann Marie and Jim paid for the stolen jewelry out of their own pockets to preserve their reputation of integrity and trust.
Word spread when the couple made good on their promise, and business began to grow by leaps and bounds. The House of Gems soon outgrew its tiny location. Jim and Ann Marie relocated the store to a nearby mall in South Weymouth, MA and changed the name to J.R. Dunn Jewelers, emphasizing the importance of the family-owned and operated business.
In 1978 the couple relocated to South Florida and opened a small jewelry boutique, serving a select clientele by appointment only. This is when the Dunns were fortunate enough to have 18-year-0ld Robert Pelliccia, Ann Marie’s brother, come on board at the age of 18 and eventually start creating one-of-a-kind custom creations for their discerning clients. It didn’t take long for J.R. Dunn Jewelers to outgrow its location once again; that brought about the monumental decision to purchase a 6,000 square-foot building on Federal Highway in Lighthouse Point, Florida.
Today, J.R. Dunn Jewelers has expanded to 8,000-square-feet showroom in Lighthouse Point and is an Official Rolex Jeweler conveniently located between Boca Raton and Ft. Lauderdale just and just under an hour from Miami.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members