J.R. Dunn Jewelers

Cheryl Pracker is the reason I keep coming back to JR Dunn. She always helps me pick out the perfect birthday gift for my sister and makes shopping so easy. I greatly appreciate her help.

I canceled my order after receiving notification that the delivery date would be delayed. I have ordered previously from this merchant with very positive experience.

My Michele watch band arrived in mint condition (securely packaged). Although it was on backorder, Cheryl was in contact with me throughout the ordering process. I received GREAT CUSTOMER SERVICE & a GREAT PRODUCT. Thank You JR DUNN.

Great follow-up email/text response from C. Pracker and other staff that made sure my earned rewards were applied to my purchase! (I forgot to add them when ordering online.) Thanks

Could not complete order on website without assistance. Had to contact customer service regarding company discounts that weren't recognized by website.

I had some questions and they were answered immediately! Thanks so much for that. I also had to make an exchange which was handled very well, easily, and quickly

There were multiple reasons for choosing JR Dunn. All of the choices played into my decision and the price was better than most of the other on line sellers

I could not be happier with the excellent, professional service that J.R. Dunn provided. I especially appreciated the after-purchase follow-up by e-mail. I will definitely purchase from you again.

Liked variety and offered 1st order discount. I don't plan to return product but offered easy return. Band is shorter than the previous ones I bought at Diamonds International.

You have superior customer service - I like having the ability to speak with a real person. Cheryl was extremely easy to work with and she deserves a Holiday bonus.

Loved that you had Roberto Coin & so many options. Loved the 20% off too. Presentation of RC was gorgeous & detailed. Will be shopping with you guys again.

Excellent product but I ordered on December 10th thinking it would be plenty of time to arrive before Christmas but I didn't get until the 28th. It wasn't clear on the website that it wouldn't arrive in time. No other complaints.

EXCELLENT service and experience. I ended up not keeping the item, however I would buy again in a heart beat. Just like being in a specialty jewelry boutique. Thank you!

The only complaint I have - is I had to go back to apply the promo code - which resulted in having to start all over again. Took a good 15 min for 1st order.

Have had a really wonderful experience with J.R. Dunn, I had to have my ring re-sized and found it to be no trouble at all. I will definitely order from them again soon.

Like the fact that they checked their inventory and called me back. Loved the price and the ability to use an online coupon.They were very knowledgeable about the watch I was shopping for.

JR Dunn has a great selection of excellent quality products. Their on-line help and their shipping is dependable. This is the first place I go when looking for a nice piece of jewelry.

Great customer service and extremely satisfied with my purchase and the way it was packaged and delivered. This is the second time purchasing from JR Dunn and highly recommend to anyone! Thank you!

Flash sale was reason I bought from your site but you had a a great selection compared with department stores which usuall y have a discount too and the customer service was excellent!

Great experience and very good pricing that gave me a 15 percent discount which what May my final decision to purchase because your pricing was very fairb