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J.R. Dunn JewelersReviews 2,541

4.9

About the Business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


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J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 5th among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

Instant Feedback

5,974 reviews
Alvaetta N.
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Very good, so far
September 16, 2016

Very good, so far.

Date of experience: September 16, 2016
George M.
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Very good to deal with, they went above and beyond what I would have expected.

Date of experience: September 6, 2016
Connie Y.
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I believe I will purchase more than one watchband for my watch and will check your website out first. Thank you.

Date of experience: August 30, 2016
Jodi S.
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Great price
August 29, 2016

Great price

Date of experience: August 29, 2016
Kerri B.
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I hate that someone has to be there to sign for the package.
To afford something like this I have to have a job and can't be at home all day waiting. I realize the risks leaving it out but I don't live in a neighborhood and people don't come up to my door without a reason.
Give me the option for no signature required delivery.

Date of experience: August 27, 2016
Lora N.
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Help through chat was available right away (Cheri).
Thank you

Date of experience: August 26, 2016
Michael A.
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Great service from Cheryl to assist with my order. The whole process was handled well and the watch arrived on time and was packaged very well.

Date of experience: August 24, 2016
Stephanie G.
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Easy peasy
August 19, 2016

Easy peasy

Date of experience: August 19, 2016
Victoria W.
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So far, so good
July 28, 2016

So far, so good. I'm happy with shopping experience.

Date of experience: July 28, 2016
Thomas J.
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Convenient
July 13, 2016

Convenient

Date of experience: July 13, 2016
Lisa M.
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The entire experience that was under the control of J Dunn was fantastic. The earrings are breathtaking and I wear them every day!

Date of experience: July 10, 2016
Craig M.
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Steven Pryor has made a reasonable effort to rectify a product quality concern. His response has made it likely that I will shop JR Dunn again in the future.

Date of experience: July 8, 2016
Taylor B.
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Quick and easy...
July 7, 2016

Quick and easy... pain free shopping.

Date of experience: July 7, 2016
deePee B.
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This is my first order but I think I would shop here again.

Date of experience: July 5, 2016
Chris C.
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Nice selection, reasonable prices
June 22, 2016

Nice selection, reasonable prices. Hoping for quick SH

Date of experience: June 22, 2016
Rosita L.
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So far my shopping experience has been great
June 21, 2016

So far my shopping experience has been great - now just await my Philip Stein to arrive to complete my experience

Date of experience: June 21, 2016
claudette m.
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I have shopped before, very satisfied
June 16, 2016

I have shopped before, very satisfied

Date of experience: June 16, 2016
Kim R.
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I love your online store, your selection is great and in sync with the latest trends. Since I'm on your mailing list (snail), I get these great coupon offers that keep my ring fingers in sync with the latest trends, too. Ha!

Date of experience: June 13, 2016
Susan N.
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For My Daughter In Law, she has not opened it yet, can't wait!

Date of experience: June 7, 2016
Elise D.
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Had the piece I was looking for at a nice price. Delivery was quick. The piece is beautiful.

Date of experience: June 7, 2016