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J.R. Dunn JewelersReviews 2,541

4.9

About the Business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


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J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 5th among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

Instant Feedback

5,974 reviews
Ruben C.
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I was extremely satisfied with J.R
December 28, 2016

I was extremely satisfied with J.R. Dunn's customer service. I would definitely continue shopping with them and I will let my friends and co-workers know about the great customer service JR Dunn provides.

Date of experience: December 28, 2016
Vivian K.
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I love shopping at your site
December 28, 2016

I love shopping at your site.

Date of experience: December 28, 2016
Valerie S.
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Great customer service
December 28, 2016

Great customer service. When the shipping was delayed they kindly called to inform me. Who does that in today's world of technology. I do and that and that was most impressive.

Date of experience: December 28, 2016
Kurtis C.
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Been using them for years...
December 28, 2016

Been using them for years...always happy with the experience.

Date of experience: December 28, 2016
Sharon V.
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Love JR Dunn, top notch jewelry and the best customer service!

Date of experience: December 28, 2016
Jo S.
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Excellent experience
December 27, 2016

Excellent experience.

Date of experience: December 27, 2016
Pam m.
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Great easy
December 27, 2016

Great easy

Date of experience: December 27, 2016
Dianne K.
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Thank you for the prompt service and price!
December 26, 2016

Thank you for the prompt service and price!

Date of experience: December 26, 2016
Laura I.
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Great experience and quality merchandise
December 26, 2016

Great experience and quality merchandise. Thanks.

Date of experience: December 26, 2016
Joan B.
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Great!
December 24, 2016

Great! Great! Great! Best customer service and quality products.

Date of experience: December 24, 2016
jim l.
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Personable customer assistance is superb
December 24, 2016

Personable customer assistance is superb

Date of experience: December 24, 2016
Tammy J.
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Please tell Paige I said HI!
December 23, 2016

Please tell Paige I said HI! Wayne and Tammy Jenkins have moved out of Pompano to Crystal River, but will still shop your site for ourselves and gifts for friends!

Date of experience: December 23, 2016
C S.
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The service is consistently of the highest quality
December 22, 2016

The service is consistently of the highest quality. J.R. Dunn also features a diverse inventory and excellent sales, right in time for most major holidays, which makes gift-giving much simpler for me!

Date of experience: December 22, 2016
Sophia G.
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I started this process "chatting" with Nina who was extremely helpful. As promised the delivery was extremely timely and confidential. I was very pleased with the entire process.

Date of experience: December 21, 2016
K V.
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I have been a repeat customer of JR Dunn for a few years now, generally leaning on them for gifts for my husband, they have one of the nicest selections of men's jewelry I have seen and the selection has such diverse range to suite traditionalists and those who like to wear edgy more modern pieces. Their customer service is fantastic and extremely responsive.

Date of experience: December 20, 2016
Wendy R.
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This is a Christmas gift and I appreciate the speedy communication to help choose a size for the Dog Fever Hug ring.

Date of experience: December 14, 2016
Gayla W.
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Awesome!
December 12, 2016

Awesome!

Date of experience: December 12, 2016
John R.
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J R Dunn were phenomenal, courteous, and have earned customer for life!

Date of experience: December 6, 2016
VERONICA A.
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Easy and great website to navigate
September 20, 2016

Easy and great website to navigate
Excellent and personalized customer service

Date of experience: September 20, 2016
Phillip H.
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Have shopped with them for years, and I highly recommend them.

Date of experience: September 20, 2016