business logo of J&P Cycles

J&P CyclesReviews 17,249

4.7

About the Business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,168
quality
16,608
This company responds to reviews on average within 5 days

Instant Feedback

57,136 reviews
Illinois
1 review
0 helpful votes
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Got my part and it worked perfectly
February 14, 2024

Bought a speed sensor hoping it would fix my issue. It happened to be the problem. Glad j&p had it and at a much better price while also arriving early.

Date of experience: February 14, 2024
Wisconsin
1 review
0 helpful votes
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Fast delivery
February 14, 2024

I was very surprised and thankful for the fast delivery after I made my order. The buffalo bars I got were exactly what I expected. 👍🏼

Date of experience: February 14, 2024
Guatemala
1 review
0 helpful votes
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Excelent purchase
February 14, 2024

I have heard about this helmet but when I got it and tried it on, expectations raised and were fulfilled.
Great helmet.

Date of experience: February 14, 2024
Washington
1 review
0 helpful votes
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Satisfied
February 14, 2024

Got my parts, installed, went riding, mission accomplished

Date of experience: February 14, 2024
Washington
1 review
0 helpful votes
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Good as usual
February 14, 2024
Updated review

I've never really had any issues. My only complaint would be the website could use some work. Ordering online can be a hassle with having to keep entering your year make and model looking at different parts.

Date of experience: February 14, 2024

Great as usual
January 13, 2024
Previous review

Great as usual

Date of experience: January 13, 2024
Florida
1 review
0 helpful votes
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Good selection
February 14, 2024

J&P cycles has a good variety of parts and options for my Harley sportster. Always have fast shipping and good customer care.

Date of experience: February 14, 2024
Wisconsin
1 review
0 helpful votes
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Difficult to get correct products
February 15, 2024

I ordered, as described on the website, a complete wiring extension kit for installing longer wires for handlebar switches. I ordered this kit for my 2006 Sportster since I was putting on taller bars. When it arrived, it had no wire extensions for the turn signals, which are definitely part of the handlebar switches.
To J & P's credit, after I called about this, they did send the additional wiring extensions and connectors. However, it took almost 2 weeks to get the first shipment and another 6 days to get the remainder. Very slow shipping. Overall, it was not a good experience, but ended up ok.

Date of experience: February 14, 2024
Kimberly E. J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Washington
1 review
0 helpful votes
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Good products
February 14, 2024
Updated review

Very good company. Great customer assistance. If a product doesn't fit or work they will take it back and refund or replace

Date of experience: February 14, 2024

Good place
January 1, 2024
Previous review

Good place

Date of experience: January 1, 2024

Love J&P cycle's always will
December 27, 2023
Previous review

Love J&P cycle's always will

Date of experience: December 27, 2023
Oregon
3 reviews
0 helpful votes
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What the doctor ordered
February 14, 2024

Not Rossi, but what I needed, sent quickly, with free shipping and not Amazon. What else could I want?

Date of experience: February 14, 2024
Florida
1 review
0 helpful votes
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Great purchase
February 14, 2024

Went smooth. No problem. Stock options large and available.

Date of experience: February 14, 2024
Florida
1 review
0 helpful votes
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Metzler tire
February 14, 2024

Easy to navigate Website. The tire I was looking for was I. Stock and delivery was quick.

Date of experience: February 14, 2024
Wisconsin
1 review
0 helpful votes
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Not as pictured
February 15, 2024

I bought this bracket cause I needed adjustability. The pic shows the mounting holes as "slotted" they are not. They are fixed holes therefore the bracket is useless for me. It seems well made….but again show an "actual" pic of said product.

Date of experience: February 14, 2024
Kimberly E. J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

North Carolina
1 review
0 helpful votes
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Great selection and prices.
February 14, 2024

Always enjoy purchasing from J&P Cycles. Site is easy to navigate and product display pages are comprehensive.

Date of experience: February 14, 2024
Missouri
1 review
0 helpful votes
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It fits and looks good
February 14, 2024

Easy to use and easy to talk to people that no what you need

Date of experience: February 14, 2024
New York
1 review
0 helpful votes
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Exchange
February 14, 2024

The original battery I purchased lasted 6 months and started to have issues with it. Was able to get someone on the pone right away. After having it tested they issued me a credit and I was able to buy a new battery with more cranking amps. Great service. Hopefully this battery lasts longer.

Date of experience: February 14, 2024
Florida
1 review
0 helpful votes
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Shipping
February 14, 2024

I ordered parts at the website said we're in stock paid a little extra for 2-day shipping,received one of the parts 5 days later,second set of Parts was going on a week and a half, contacted you guys and got a response, said a credit was put on my account for future purchases so overall satisfied

Date of experience: February 14, 2024
Illinois
1 review
0 helpful votes
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Never received my order
February 14, 2024

Called and they resent my order, received any timely manner very happy with JP cycle

Date of experience: February 14, 2024
Maryland
1 review
0 helpful votes
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Mirrors
February 14, 2024

Good quality and a nice custom look for my bike Fast timely shipping

Date of experience: February 14, 2024
South Carolina
1 review
0 helpful votes
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Shovelhead parts
February 14, 2024

Good parts at a good price. Easy to navigate website. Shipping was fast. They got my order right.

Date of experience: February 14, 2024
Florida
1 review
0 helpful votes
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Very easy to work with
February 14, 2024

Got my package very quick and was happy with it instantly

Date of experience: February 14, 2024