Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
J & P applied my store credit automatically. Super happy.
The online purchase was flawless as usual. Everything looks and sounds great.
Got the item super quick and it was just as described!
Great selection, price, crazy fast delivery! Happy customer.
J&P Cycles have always been there when I need them. It will always be my motorcycle "candy store".
My order came with a missing piece and the customer service team was very quick to assist me and get the issue resolved.
The threads inside are painted and striped my screen while installing
I have bought many parts from J&P over the years. Always good prices, products, and shipping.
Perfect for the wife, she's happy. I'm happy too. Even though our Texas winters are not really winter, the wife insisted on electric gloves.
Products are quality and arrive on time will order again from you
As always shipping was very fast. Received the package with no damage. This was a phone order, sales did an awesome job in pairing me with the right parts..
New windshield fit perfectly on my 08 Heritage Classic.
Always pleased with my items from J&P. Never any issues.
Found the parts i was looking for. Happy with the all the brands they carry and have in stock.
I buy a lot from J&P for my 9 Harley's ranging from 1975 to 2019. They have what I need and ship fast and good customer service. I appreciate it
I received the package in good time and they git perfect on the trike and look great. Extremely pleased will be ordering from you again.
Excellent service and fast postage - 1 week for international delivery
Satisfactory
Correct parts. Repaired the problem well
Very good quality fast shipping I will recommend them to my friends
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.