business logo of J&P Cycles

J&P CyclesReviews 21,965

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,628
quality
21,282
This company responds to reviews on average within 4 days

Instant Feedback

67,385 reviews

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California
1 review
0 helpful votes
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Thank you and great company to work with you have all parts i need for my 1994 Heritage softail

Date of experience: June 19, 2024
Alaska
1 review
0 helpful votes
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I ordered a crank shaft position sensor and two small relays. The order was very small and light. Shipping cost $25. I don't mind paying shipping costs, but I felt like I was overcharged.

Date of experience: June 19, 2024
Kimberly E. — J&P Cycles Rep
over a year old

All domestic orders over $49.99 ship free within the contiguous 48 states. If your order is below this amount, we offer flat-rate shipping at a discount of USD 7.99. International shipping and to states out side of the contiguous 48 is different depending on the state. Providence or country being shipped to. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com if you have further questions.

Maryland
1 review
0 helpful votes
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What I want,went I need it
June 29, 2024
Updated review

They have what I I need for both of my bikes. And great prices too.

Date of experience: June 19, 2024

Quick and easy
January 22, 2024
Previous review

Quick and easy

Date of experience: January 22, 2024
Indiana
1 review
0 helpful votes
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Ordered a visor for helmet
June 29, 2024

Ordered a visor thought it said mainframe helmet but it's the wrong one but they are taking care of it and I'll be back to shop here in the future

Date of experience: June 19, 2024
Massachusetts
2 reviews
0 helpful votes
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2023 Indian Scout Bobber
June 29, 2024

Nowhere in the discretion does it say "not for bobbers"... I purchased them because they were "for all scouts 2014 and newer" this was clearly not the case.
If your listing was accurate, you could have saved me a lot of time, money, and hassle.
Shawn

Date of experience: June 19, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Texas
2 reviews
0 helpful votes
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Great
June 29, 2024

Always have the parts I need in stock. Great service and fast shipping and the exact part that was ordered and if you order something wrong or did not know what you need they have a staff that's more than happy to help.

Date of experience: June 19, 2024
Wisconsin
1 review
0 helpful votes
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Shipping was a little slow
June 29, 2024

Membership benefits qualify for free two-Day shipping. I ordered on a Friday and received on a Tuesday. It's the reason for only 3 stars.

Date of experience: June 19, 2024
Kimberly E. — J&P Cycles Rep
over a year old

RPM 2 day shipping is based on business days. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Kansas
1 review
0 helpful votes
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?
June 29, 2024

Everything looks good have not installed the items yet. Have not contacted J&P cycles yet on any issues.

Date of experience: June 19, 2024
Florida
2 reviews
0 helpful votes
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Love everything about J & P Cycles! Will absolutely use as my #1 go to for everything motorcycle in the future

Date of experience: June 19, 2024
Washington
1 review
0 helpful votes
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I'm happy with the way parts
June 29, 2024

And it's delivered fast and easy to get in the order thank you guys

Date of experience: June 19, 2024
Arizona
1 review
0 helpful votes
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Easy to navigate
June 29, 2024

No issues, site was easy to find items and the check out was fast.

Date of experience: June 19, 2024
Florida
2 reviews
0 helpful votes
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The product worked great. One person brake bleed is the best. Shipping to a little over a week, that could improve

Date of experience: June 19, 2024
California
2 reviews
0 helpful votes
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Just what I needed
June 28, 2024

Great job J&P cycle, shipping was fast and on time. Good product. Perfect fit.

Date of experience: June 18, 2024
Colorado
1 review
0 helpful votes
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NICE HELMET
June 28, 2024

HELMET FITS AND LOOKS GREAT. USED IT RIGHT AWAY ON A 400 MILE RIDE. DID NOT NEED THE VISOR DURING THE RIDE THIS TIME

Date of experience: June 18, 2024
Texas
1 review
0 helpful votes
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Voltage regulator for 2005 FLSTFI
June 28, 2024

I came on time and worked well. Solved my problem and got me back in the wind.

Date of experience: June 18, 2024
New York
1 review
0 helpful votes
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Awesome as always
June 28, 2024

J&P is my go to for most of the things I want for my bike. Experts are always on hand to assist with any questions and offer opinions. Shipping is fast. Love this company.

Date of experience: June 18, 2024
North Carolina
1 review
0 helpful votes
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Arrived on time and in good condition. Online assistance was great

Date of experience: June 18, 2024
California
1 review
0 helpful votes
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See the title... From ordering to receiving my vest to this follow up email😎.

Date of experience: June 18, 2024
Florida
1 review
0 helpful votes
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Got some speakers for my Harley
June 28, 2024
Updated review

Great support the guy I talked to helped me with my questions and was very helpful

Date of experience: June 18, 2024

Great as always
November 30, 2023
Previous review

Great as always

Date of experience: November 30, 2023
Colorado
1 review
0 helpful votes
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HD = hundred dollars
June 28, 2024

Went to HD dealer for a new key ignition switch, that'll be $87 plus tax and shipping, should be a couple of weeks.

Went to j&p and spent $25...
THANK YOU GUYS

Date of experience: June 18, 2024