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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Thank you and great company to work with you have all parts i need for my 1994 Heritage softail
I ordered a crank shaft position sensor and two small relays. The order was very small and light. Shipping cost $25. I don't mind paying shipping costs, but I felt like I was overcharged.
They have what I I need for both of my bikes. And great prices too.
Ordered a visor thought it said mainframe helmet but it's the wrong one but they are taking care of it and I'll be back to shop here in the future
Nowhere in the discretion does it say "not for bobbers"... I purchased them because they were "for all scouts 2014 and newer" this was clearly not the case.
If your listing was accurate, you could have saved me a lot of time, money, and hassle.
Shawn
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Always have the parts I need in stock. Great service and fast shipping and the exact part that was ordered and if you order something wrong or did not know what you need they have a staff that's more than happy to help.
Membership benefits qualify for free two-Day shipping. I ordered on a Friday and received on a Tuesday. It's the reason for only 3 stars.
RPM 2 day shipping is based on business days. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
And it's delivered fast and easy to get in the order thank you guys
No issues, site was easy to find items and the check out was fast.
The product worked great. One person brake bleed is the best. Shipping to a little over a week, that could improve
Great job J&P cycle, shipping was fast and on time. Good product. Perfect fit.
HELMET FITS AND LOOKS GREAT. USED IT RIGHT AWAY ON A 400 MILE RIDE. DID NOT NEED THE VISOR DURING THE RIDE THIS TIME
I came on time and worked well. Solved my problem and got me back in the wind.
J&P is my go to for most of the things I want for my bike. Experts are always on hand to assist with any questions and offer opinions. Shipping is fast. Love this company.
Arrived on time and in good condition. Online assistance was great
See the title... From ordering to receiving my vest to this follow up email😎.
Great support the guy I talked to helped me with my questions and was very helpful
Went to HD dealer for a new key ignition switch, that'll be $87 plus tax and shipping, should be a couple of weeks.
Went to j&p and spent $25...
THANK YOU GUYS
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
All domestic orders over $49.99 ship free within the contiguous 48 states. If your order is below this amount, we offer flat-rate shipping at a discount of USD 7.99. International shipping and to states out side of the contiguous 48 is different depending on the state. Providence or country being shipped to. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com if you have further questions.