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From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Was great came the day they said it would. Was well packed box.
It was easy to find the part I needed and the price was great. Fast shipping and a quality product.
They always have what I need and shipping is always pretty fast!
Always pleased with my experience from JP cycles, fast service, shipment and friendly staff
Awesome help. Nice to know there is no nonsense returns. Just hope I got everything I needed that was missing from the bike when I purchased it. I keep finding I need to invest more. So keep an eye out, I'll most likely be back again when it comes to the rear line. Lol
Finding the right tire and ordering it was very simple and easy
I went to J&P specifically looking for these combination lights for my 2018 Goldwing, they were easy to find.
Every time I've ordered from JP Cycles i received my items on time. If I had a return it went through without a hitch. I will continue to use JP Cycles as my go to source for parts.
Excellent website. All the information you need to know about a product is on the website.
Didn't expect the seat to arrive as quickly as it did. Even the Saddleman sight said things may be delayed. Was looking for a seat to appease my wife. Had the weekend planned to ride and as I stated the seat came quickly so everything worked out.
Great Experience! No issues on ordering or receiving order
Great prices.Delivered to your door. Great Customer service.
I am a lifetime customer of j&p, competitive pricing, super fast shipping, and always have the items I'm looking for. Top notch
The hazards of ordering online.
I select the item I need by the information provided by J&P Cycles and the incorrect part arrived. Maybe I missed the detail that it was for a single shifter peg, but it was the ONLY inner shifter lever for my bike that was listed.
I get everything apart, go to install the new, only to find that it isn't the right part. So I had to put all the old stuff back on until I get the right part.
I ordered a speedometer cable for my old Harley, the website said the part would fit my bike, and when it arrived it was too short. They issued a refund, but I'm still out on the shipping cost, so I'm a little upset about that still.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Product was in stock, exactly what we were looking for! Very timely delivery! Job well done!
Was a customer decades ago, then it seemed it went thru a change [owners?] so i gave it a few years. Now its been perfect once again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.