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J&P CyclesReviews 19,145

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,367
quality
18,486
This company responds to reviews on average within 5 days

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61,834 reviews

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California
2 reviews
0 helpful votes
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Oops
September 25, 2024

Well, I ordered to kickstand springs for my '04 Road King but forgot to update the address before I clicked "Buy".
I called customer service and the person that helped me went above and beyond to help me.
I'm so appreciative of their understanding and the work they put in to help me.

Date of experience: September 15, 2024
New Mexico
1 review
0 helpful votes
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Great Service
September 25, 2024

Fast shipping, easy payment process and the website was easy to navigate.

Date of experience: September 15, 2024
Kentucky
1 review
0 helpful votes
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The right product
September 25, 2024

Easy shopping quick checkout free shipping.
The right product at the best price. Delivered on time as promised.

Date of experience: September 15, 2024
Kentucky
1 review
0 helpful votes
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Harley taillight
September 25, 2024

Looks too be an exact match to replace my old 70s harley taillight with the new led one. Excited to see if it works out

Date of experience: September 15, 2024
Florida
1 review
0 helpful votes
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Always a great way to order parts
September 25, 2024
Updated review

Easy to order. Always have good experience when placing an order. Have been using J and P for over 10 years now and never had an issue.

Date of experience: September 15, 2024

Easy
June 10, 2024
Previous review

Easy. Will shop here again

Date of experience: May 31, 2024
Georgia
1 review
0 helpful votes
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Motorcycle tire purchase
September 25, 2024

I my tire was delivered fast, I was pleased with the product and service.

Date of experience: September 15, 2024
Virginia
1 review
0 helpful votes
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Missing parts
September 25, 2024

Experience was good but when I got my order parts were missing and looked like it had been ordered before wrapping was all ripped open who ever picked order should atleast check product before shipping.

Date of experience: September 15, 2024
North Carolina
1 review
0 helpful votes
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AAA parts and service
September 25, 2024

Ordered online, parts fit right and ordering was simple and easy. Couldn't have been better.

Date of experience: September 15, 2024
Colorado
1 review
0 helpful votes
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Finally shipped
September 25, 2024

It took a few day for them to ship my order. No the 24 hours they advertised

Date of experience: September 15, 2024
Georgia
1 review
0 helpful votes
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I was trying to service my bike myself for the first time before an important charity ride. I needed this tool to get it done. I received it earlier than expected and was able to get it done!

Date of experience: September 14, 2024
Missouri
1 review
0 helpful votes
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Easy to exchange
September 24, 2024

I had to return my chaos for a smaller size. Processes was simple! Thank you for great customer service!

Date of experience: September 14, 2024
California
1 review
0 helpful votes
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Bolts are a different thread than bike.
September 24, 2024

The bolts that are supposed to bolt right on brake cylinder do not. Different bolt pattern. To make product work you have to try to find correct bolts which is a lot harder than you would think. Product still sitting on work bench, not on my bike, so DOESN'T fit my bike.

Date of experience: September 14, 2024
Hawaii
1 review
0 helpful votes
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Always dependable!
September 24, 2024
Updated review

I am happy with my order and the care you take on delivery and follow up on my satisfaction!

Date of experience: September 14, 2024

Awesome service and chat help!
August 14, 2024
Previous review

Or was well packaged and shipped in a timely manner!
I had one issue with the saddle bag rest slot in the Fat bars being a little bent on two edges. Easy fix.

Date of experience: August 4, 2024
New York
1 review
0 helpful votes
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Send me another 10% off code
September 24, 2024

Send me another 10% off code.
I will buy more gear for my 1981 Harley Davidson FXS Low Rider.
Waiting on the 10% off code.

Date of experience: September 14, 2024
Kentucky
1 review
0 helpful votes
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Motorcycle tire order
September 24, 2024

They had what I needed in stock, and it arrived in the estimated time

Date of experience: September 14, 2024
Florida
1 review
0 helpful votes
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HD Trike
September 24, 2024

Item was as described. Going to look great on my Trike. J&P Cycle always good to do business with.

Date of experience: September 14, 2024
Pennsylvania
1 review
0 helpful votes
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2011 Electra glide
September 24, 2024

Fast shipping and great product I will definitely be doing business here again. I highly recommend this place

Date of experience: September 14, 2024
Tennessee
1 review
0 helpful votes
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Returned it
September 24, 2024

It is hard to find Vintage Parts at J&P now. They have reduced what they carry a good deal. The part I did order, was not as described and I returned it. J&P is a very good company to deal with though. I have bought form them for many years.

Date of experience: September 14, 2024
California
1 review
0 helpful votes
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πŸ‘
September 24, 2024

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Date of experience: September 14, 2024
Pennsylvania
2 reviews
0 helpful votes
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Fast
September 24, 2024

Good and easy service. They said couple days shipping was at my house in like two days

Date of experience: September 14, 2024