business logo of J&P Cycles

J&P CyclesReviews 19,141

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,366
quality
18,482
This company responds to reviews on average within 5 days

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61,823 reviews

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North Carolina
2 reviews
0 helpful votes
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Avon Grips
September 25, 2024

I ordered a set of Avon air grips and came in as described very pleased with order and very quick shipping.

Date of experience: September 15, 2024
Kansas
1 review
0 helpful votes
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To late to use
September 25, 2024

Had a email saying they didn't have my address. I put my address in the fields and they still didn't have the right address

Date of experience: September 15, 2024
Kimberly E. J&P Cycles Rep
12 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Pennsylvania
1 review
0 helpful votes
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Engine guard (crash bar)
September 25, 2024

Great quality, the chrome is perfect. Fit perfectly and looks amazing.

Date of experience: September 15, 2024
New York
1 review
0 helpful votes
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I'm satisfied
September 25, 2024

Ordering was easy. Had no issues. The only thing I was not happy about. The item was out of stock and I was never notified when it was in stock.

Date of experience: September 15, 2024
Kimberly E. J&P Cycles Rep
12 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Louisiana
1 review
0 helpful votes
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Very satisfied
September 25, 2024

Very quick and easy to find exactly what I needed. Thanks for quick shipping.

Date of experience: September 15, 2024
West Virginia
1 review
0 helpful votes
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Quick and easy right parts available! Just like the original!

Date of experience: September 15, 2024
California
1 review
0 helpful votes
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Always happy with j-p cycles
September 25, 2024

Always happy with j-p cycles. Never disapointed with what i have ordered or the delivery

Date of experience: September 15, 2024
Illinois
1 review
0 helpful votes
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Great experience
September 25, 2024

Prompt shipping and competitive pricing makes shopping here a pleasure

Date of experience: September 15, 2024
Ohio
1 review
0 helpful votes
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Quick shipping and just what I needed!
September 25, 2024

Ordered a motor mount for my harley dyna. Very quick free shipping and correct part of good quality. Very satisfied!

Date of experience: September 15, 2024
Florida
1 review
0 helpful votes
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Ease to order but the discription of the air filter was not accurate, it was listed as fitting the Derby Sucker but it did not fit.

Date of experience: September 15, 2024
Massachusetts
1 review
0 helpful votes
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*****
September 25, 2024

*****************************************************

Date of experience: September 15, 2024
New Mexico
1 review
0 helpful votes
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Cable and brake line kit 2003 road king.
September 25, 2024

Parts arrived as described. Easily installation. Correct size for 14" bars.

Date of experience: September 15, 2024
Pennsylvania
1 review
0 helpful votes
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Battery delivery
September 25, 2024

Need to pack batteries better. Battery was packed only with air pillows. Box appeared to have been dropped. Corner of battery was dented but was not leaking.

Date of experience: September 15, 2024
Texas
1 review
0 helpful votes
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Very good service. Always on time with everything when I order from them

Date of experience: September 15, 2024
Texas
1 review
0 helpful votes
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Life was better when Trump ran things
September 25, 2024

I miss the good old days, motorcycles makes me feel better about that.

Date of experience: September 15, 2024
California
2 reviews
0 helpful votes
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Oops
September 25, 2024

Well, I ordered to kickstand springs for my '04 Road King but forgot to update the address before I clicked "Buy".
I called customer service and the person that helped me went above and beyond to help me.
I'm so appreciative of their understanding and the work they put in to help me.

Date of experience: September 15, 2024
New Mexico
1 review
0 helpful votes
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Great Service
September 25, 2024

Fast shipping, easy payment process and the website was easy to navigate.

Date of experience: September 15, 2024
Kentucky
1 review
0 helpful votes
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The right product
September 25, 2024

Easy shopping quick checkout free shipping.
The right product at the best price. Delivered on time as promised.

Date of experience: September 15, 2024
Kentucky
1 review
0 helpful votes
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Harley taillight
September 25, 2024

Looks too be an exact match to replace my old 70s harley taillight with the new led one. Excited to see if it works out

Date of experience: September 15, 2024
Florida
1 review
0 helpful votes
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Always a great way to order parts
September 25, 2024
Updated review

Easy to order. Always have good experience when placing an order. Have been using J and P for over 10 years now and never had an issue.

Date of experience: September 15, 2024

Easy
June 10, 2024
Previous review

Easy. Will shop here again

Date of experience: May 31, 2024