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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I ordered a set of Avon air grips and came in as described very pleased with order and very quick shipping.
Had a email saying they didn't have my address. I put my address in the fields and they still didn't have the right address
Great quality, the chrome is perfect. Fit perfectly and looks amazing.
Ordering was easy. Had no issues. The only thing I was not happy about. The item was out of stock and I was never notified when it was in stock.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Very quick and easy to find exactly what I needed. Thanks for quick shipping.
Quick and easy right parts available! Just like the original!
Always happy with j-p cycles. Never disapointed with what i have ordered or the delivery
Prompt shipping and competitive pricing makes shopping here a pleasure
Ordered a motor mount for my harley dyna. Very quick free shipping and correct part of good quality. Very satisfied!
Ease to order but the discription of the air filter was not accurate, it was listed as fitting the Derby Sucker but it did not fit.
Parts arrived as described. Easily installation. Correct size for 14" bars.
Need to pack batteries better. Battery was packed only with air pillows. Box appeared to have been dropped. Corner of battery was dented but was not leaking.
Very good service. Always on time with everything when I order from them
I miss the good old days, motorcycles makes me feel better about that.
Well, I ordered to kickstand springs for my '04 Road King but forgot to update the address before I clicked "Buy".
I called customer service and the person that helped me went above and beyond to help me.
I'm so appreciative of their understanding and the work they put in to help me.
Fast shipping, easy payment process and the website was easy to navigate.
Easy shopping quick checkout free shipping.
The right product at the best price. Delivered on time as promised.
Looks too be an exact match to replace my old 70s harley taillight with the new led one. Excited to see if it works out
Easy to order. Always have good experience when placing an order. Have been using J and P for over 10 years now and never had an issue.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.