business logo of J&P Cycles

J&P CyclesReviews 19,023

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,357
quality
18,364
This company responds to reviews on average within 5 days

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61,392 reviews

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Texas
1 review
0 helpful votes
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The product slips right on and lines up as should for bolts on the frame.

Date of experience: September 29, 2024
Kentucky
1 review
0 helpful votes
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Great bars
October 9, 2024

Shipped quick. Great quality, tried other bars but these feel very locked in and solid. Great set of bars.

Date of experience: September 29, 2024
Texas
1 review
0 helpful votes
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ARLEN NESS Air Filter
October 8, 2024

Very happy to see that you carried the item in stock that I've been looking for! Perfect fit on my '18 HD Fatboy 114. Great price and fast shipping. Thanks once again J&P Cycles!

Date of experience: September 28, 2024
California
1 review
0 helpful votes
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Tire
October 8, 2024

It was a good tire and fast delivery but, but I returned it. My husband didn't need it after all.

Date of experience: September 28, 2024
Nebraska
1 review
0 helpful votes
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Finding products
October 8, 2024

It's hard to find the items we need. Would prefer to have a catalog.

Date of experience: September 28, 2024
Kimberly E. — J&P Cycles Rep
11 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Texas
2 reviews
0 helpful votes
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Fast return
October 8, 2024
Updated review

Easy as pie. It was no problem finding what I was looking for. We I got the parts I didn't need them. The return was very easy

Date of experience: September 28, 2024

2nd hand
July 10, 2024
Previous review

JP cycles has always been easy to order from.
I purchased a previously installed Bluetooth headset.
Everything worked except the power cord was missing. Luckily my phone uses the same cord. Also the velcro pad to secure the ear pieces were not with the kit. But fir 1/3 the price of a new one I made it work.

Date of experience: June 30, 2024
Michigan
1 review
0 helpful votes
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Shipping
October 8, 2024

Very fast shipping,,, was exactly what I ordered,,,,,,,,,,

Date of experience: September 28, 2024
Pennsylvania
1 review
0 helpful votes
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Brake line
October 8, 2024

Everything fit just like it should have. Working good thanks

Date of experience: September 28, 2024
Florida
1 review
0 helpful votes
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Dynojet
October 8, 2024

Great service. Only company that I could find that would ship parts to me while I was overseas. Also the only company that I I know of that when you pay extra for next day delivery that you actually get it the next day.

Date of experience: September 28, 2024
Kentucky
1 review
0 helpful votes
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Shipping
October 8, 2024

The shipping is very fast. Think I received the part in two days.

Date of experience: September 28, 2024
Florida
1 review
0 helpful votes
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I have purchased many times from J&P with complete satisfaction.

Date of experience: September 28, 2024
Texas
1 review
0 helpful votes
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Maltese Cross
October 8, 2024

Priced reasonably, shipping time was good. One mirror arrived with broken glass. I was replacing damaged mirrors that perfectly matched the J&P order and fortunately one of the glass portion of the old one was good so was able to complete the install

Date of experience: September 28, 2024
Maine
1 review
0 helpful votes
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I was always informed about shipping
October 8, 2024

I have used these guys for years and have Never been disappointed with the product I've received

Date of experience: September 28, 2024
Maryland
1 review
0 helpful votes
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Good products and fast shipping
October 8, 2024

Overall no issues other than a lot of products on the website at times are out of stock.

Date of experience: September 28, 2024
Pennsylvania
2 reviews
0 helpful votes
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Good quality and fast shipping
October 8, 2024
Updated review

Item was ready to find in the catalog at a good price and arrived super quick!

Date of experience: September 28, 2024

Quick and easy!
October 2, 2024
Previous review

Quick and easy!

Date of experience: September 22, 2024
Cyprus
1 review
0 helpful votes
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Perfect replacement
October 8, 2024

Perfect fit, easy install, came with copper anti seize and most importantly no more O2 codes!

Date of experience: September 28, 2024
Massachusetts
1 review
0 helpful votes
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Some issues
October 7, 2024
Updated review

First set I ordered came incomplete. Second set was complete but had a scratch and they are made in China. It was Amazon quality at a premium price. Not thrilled but it is what it is.

Date of experience: September 27, 2024

Not happy you advertise 10% off on a order if you subscribe...
September 26, 2024
Previous review

Not happy you advertise 10% off on a order if you subscribe to emails and text alerts only to find out its for first purchases.

Date of experience: September 16, 2024
California
1 review
0 helpful votes
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Derby cover is a great price for how good it looks and how well it matches the chrome from the primary cover. Spark plugs and ignition coils work and fit perfectly, time will tell if they are good or not!

Date of experience: September 27, 2024
Australia
1 review
0 helpful votes
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Handelbar controls
October 7, 2024
Updated review

Easy to find the right parts great service very fast postage and great communication would recommend to everyone and i will buy more from jp cycles

Date of experience: September 27, 2024

Very easy shopping
October 1, 2023
Previous review

Very easy shopping

Date of experience: October 1, 2023
Florida
1 review
0 helpful votes
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Need parts for metric bikes
October 7, 2024

Can find anything on site but limited if it's not a harley would like see parts for Hondas and yamahas

Date of experience: September 27, 2024
Kimberly E. — J&P Cycles Rep
11 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.