business logo of J&P Cycles

J&P CyclesReviews 18,755

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey star
grey star
grey star
grey star
grey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,320
quality
18,097
This company responds to reviews on average within 5 days

Instant Feedback

60,802 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Anthony S.
Unfollow Anthony S.
Send Message
Share Review
Report Review

Pipes good, chrome not great
October 2, 2024

There are a couple of imperfections in the chrome. I did not return as it is located on the bottom.

Date of experience: September 22, 2024
Illinois
1 review
0 helpful votes
Follow Gary S.
Unfollow Gary S.
Send Message
Share Review
Report Review

First time. Good experience so far. The part was easy to install, as a diesel equipment technician, I had no issues. Product appeared to be very good quality.

Date of experience: September 22, 2024
Texas
1 review
0 helpful votes
Follow Alex M.
Unfollow Alex M.
Send Message
Share Review
Report Review

Ok
October 2, 2024

Good, good, good, good good good good good good good good good,

Date of experience: September 22, 2024
Kimberly E. J&P Cycles Rep
11 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Massachusetts
1 review
0 helpful votes
Follow M D.
Unfollow M D.
Send Message
Share Review
Report Review

First purchase
October 2, 2024

Everything went as expected, good experience. Good product and follow up

Date of experience: September 22, 2024
Ohio
1 review
0 helpful votes
Follow Dave S.
Unfollow Dave S.
Send Message
Share Review
Report Review

No good
October 2, 2024

I received the jacket l ordered but it was extremely small so l sent it back. The windshield was supposed to have been shipped a long time ago(don't remember when l got e-mail it was shipped) then found out it wasn't shipped and got a new delivery date of last Friday and l still don't have it. Overall it hasn't been a good expirence

Date of experience: September 22, 2024
Kimberly E. J&P Cycles Rep
11 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Colorado
1 review
0 helpful votes
Follow Bill C.
Unfollow Bill C.
Send Message
Share Review
Report Review

Hand grips were exactly like stock
October 1, 2024

Put new bars on the sportster and needed new grips, the grips came quickly and were exact fit and identical the the Harley grips at a much better price point

Date of experience: September 21, 2024
Indiana
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Send Message
Share Review
Report Review

Seal
October 1, 2024
Updated review

Fit perfect got it when I needed it. EBay part didn't fit very well

Date of experience: September 21, 2024

PayPal would not work had to use credit card
March 31, 2024
Previous review

PayPal would not work had to use credit card

Date of experience: March 21, 2024
Pennsylvania
1 review
0 helpful votes
Follow Edward N.
Unfollow Edward N.
Send Message
Share Review
Report Review

Great fit with everything ordered
October 1, 2024
Updated review

The mirrors fit the bike great but had to cut the studs down a bit to fit the acorn nuts I used. Would have been helpful to have the length of the mirror bracket listed in the description. They work but are about an inch longer than my old mirrors so they'll take a little getting used to. The windshield fit great.

Date of experience: September 21, 2024

Easy find & easy checkout
September 25, 2024
Previous review

Easy find & easy checkout

Date of experience: September 15, 2024
Ohio
1 review
0 helpful votes
Follow Colby K.
Unfollow Colby K.
Send Message
Share Review
Report Review

Ck
October 1, 2024

All good fast shipping………………………………………………………………………………..

Date of experience: September 21, 2024
West Virginia
1 review
0 helpful votes
Follow Nick S.
Unfollow Nick S.
Send Message
Share Review
Report Review

Great customer service
October 1, 2024

There was an issue with my shipping address. I received a personalized email not from a customer. The issue was corrected and I got my parts right away with no delay. No doubt I went back to J&P cycle for more parts!

Date of experience: September 21, 2024
Florida
1 review
0 helpful votes
Follow RYAN R.
Unfollow RYAN R.
Send Message
Share Review
Report Review

Great prices and fast shipping
October 1, 2024

Extremely happy with my purchase of my rear dunlop tire and the shipping was extremely fast I received my tire in less then 30 hrs

Date of experience: September 21, 2024
Illinois
1 review
0 helpful votes
Follow David R.
Unfollow David R.
Send Message
Share Review
Report Review

Bad quality.
October 1, 2024

Cheap product someone forgot to solder wire on switch. Could have bought this for half price but thought this product from you would be better.

Date of experience: September 21, 2024
Kimberly E. J&P Cycles Rep
11 months ago

We apologize for the issue and if you ever receive an item that is defective please reach out immediately do not try and correct your self that leaves us unable to help. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com

Wisconsin
1 review
0 helpful votes
Follow JOHN V.
Unfollow JOHN V.
Send Message
Share Review
Report Review

Happy customer.
October 1, 2024
Updated review

Quick and easy, very satisfied as usual. I would recommend J&P cycles for all your motorcycle parts and accessories.

Date of experience: September 21, 2024

Very satisfied customer
May 28, 2024
Previous review

Excellent online purchase, no issues at all. Will continue to do my shopping at J&P cycles.

Date of experience: May 18, 2024
Indiana
1 review
0 helpful votes
Follow Robbie R.
Unfollow Robbie R.
Send Message
Share Review
Report Review

Quality part and shipped out quick.
October 1, 2024

Easy online ordering quality parts i ordered shipped out fast.

Date of experience: September 21, 2024
Morocco
1 review
0 helpful votes
Follow Laurence S.
Unfollow Laurence S.
Send Message
Share Review
Report Review

Return policy honored
October 1, 2024

I ordered a windscreen that I needed to return unused. No problem. Promptly and efficiently handled.

Date of experience: September 21, 2024
Kansas
1 review
0 helpful votes
Follow Brian L.
Unfollow Brian L.
Send Message
Share Review
Report Review

Excellent
October 1, 2024

Excellent customer service and very knowledgeable about the parts

Date of experience: September 21, 2024
Mississippi
1 review
0 helpful votes
Follow Dennis M.
Unfollow Dennis M.
Send Message
Share Review
Report Review

Handlebar Extension
October 1, 2024

Allows you to use your throttle cable setup on bars cut for throttle by wire.

Date of experience: September 21, 2024
New Hampshire
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Send Message
Share Review
Report Review

Top notch
October 1, 2024
Updated review

Great as always, products are great quality and always fit my bike.

Date of experience: September 21, 2024

As always, easy
January 2, 2024
Previous review

As always, easy

Date of experience: January 2, 2024
Florida
1 review
0 helpful votes
Follow Gary Z.
Unfollow Gary Z.
Send Message
Share Review
Report Review

One thing
October 1, 2024
Updated review

At one time you posted what store the items you were looking at where located.
Not anymore, I live 30 miles from the Daytona location I could have popped by and pick them up, instead of shipping

Date of experience: September 21, 2024

Trying to check out, kept jumping to chat now
September 20, 2024
Previous review

Trying to check out, kept jumping to chat now

Date of experience: September 10, 2024
Pennsylvania
1 review
0 helpful votes
Follow Scott L.
Unfollow Scott L.
Send Message
Share Review
Report Review

Good
October 1, 2024

Quick and easy. No issues with fitment everything was good.

Date of experience: September 21, 2024