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J&P CyclesReviews 18,447

4.7

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,293
quality
17,794
This company responds to reviews on average within 5 days

Instant Feedback

60,045 reviews
Illinois
1 review
0 helpful votes
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Motorcycle parts.
November 5, 2024

My significant other is always satisfied with the parts he receives. Thank you.

Date of experience: October 26, 2024
Missouri
1 review
0 helpful votes
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Love
November 5, 2024
Updated review

This was given to a young man that lost his father not realizing that his father had given one to him before he passed away...this gift was a sign from heaven that his Dad is watching over him... what a blessing to him and us..

Date of experience: October 26, 2024

Guardian bells
September 16, 2024
Previous review

I ordered bells for people that I love...
The bells are well made...
Thank you...

Date of experience: September 6, 2024
New Mexico
2 reviews
1 helpful vote
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Super Service
November 5, 2024

Not sure yet how the part will work, but the service was excellent and the price was very competitive. TY

Date of experience: October 26, 2024
Georgia
1 review
0 helpful votes
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Handlebar controls
November 5, 2024

The process (online) was easy and the delivery was quick. There was no delay.

Date of experience: October 26, 2024
Florida
1 review
0 helpful votes
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As it should be
November 5, 2024

Fast shipping. Superior communication. Exactly what I ordered. JP Cycles never disappoints

Date of experience: October 26, 2024
Texas
1 review
0 helpful votes
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Heads Up
November 5, 2024
Updated review

Overall was very good. I just wish I had known about the longer bolts required ahead of time.

Date of experience: October 26, 2024

I was having issues at first getting PayPal to open
November 8, 2023
Previous review

I was having issues at first getting PayPal to open. This morning everything worked normally and the order went right through.

Date of experience: November 8, 2023
Nevada
1 review
0 helpful votes
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I bought an oversized shifter peg. The price and quality were terrific.
I also picked up a gray "Sons of Arthritis" t shirt.
I thought it was screen printed. I should have looked closer because it is a GIANT iron on that is stiff as cardboard. I tried to wash it but all that did was get it to start peeling.
Moral of the story: stick to the awesome parts and J&P shirts.

Date of experience: October 25, 2024
Utah
1 review
0 helpful votes
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Motorcycle parts
November 4, 2024

Awesome parts, Awesome people, the buying experience was painless.

Date of experience: October 25, 2024
Washington
1 review
0 helpful votes
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The pipes arrived and I installed them. They turned out quieter than I expected.

Date of experience: October 25, 2024

Easy to use and navigate the site
October 21, 2024
Previous review

Easy to use and navigate the site

Date of experience: October 11, 2024
Texas
1 review
0 helpful votes
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Shipping woes
November 4, 2024

I had no problem with my order aside from the 2 weeks it took before I finally received all my items. Only a couple items actually showed up when they were supposed to. I slowly got the parts over the coarse of 2 WEEKS! Which caused me to miss an event I had been scheduled to attend. Free shipping is cool and all but I'd have gladly paid for shipping in order to get my stuff in a timely manner or just purchased elsewhere. I have bought from your company for close to 15 years and in the past was always satisfied and actually the customer service I experienced in the past was so good it was surprising. And now I can't even get a paper parts catalog? I would make a lot more orders with y'all if I had a hard copy catalog to flip through instead of the hard to navigate online store like everyone else. Will catalogs come back? You should make it an option.

Date of experience: October 25, 2024
Missouri
1 review
0 helpful votes
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Cobra 909
November 4, 2024
Updated review

I ordered my slip on's in black and I got them in Crome when I called and asked about it I was told they only come in crome. This is the second item that I have ordered or tried to order that the website says they have or will fit my bike only to find out they don't have it.
I have asked if you don't sell it why's it on your website?

Date of experience: October 25, 2024

Over all fair
June 1, 2024
Previous review

The shipping box looked like it sat in the rain, the top was completely crushed in it kinda looked like it got tossed around or someone was playing catch with it and kept dropping it. And the Kenwood box inside the shipping box was also crushed alone top. The starafom inside seemed to be intact so I'm hoping I don't have any issues with this product. (Being as it is a 4hr project to install on a motorcycle)

Date of experience: May 22, 2024
Washington
1 review
0 helpful votes
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Saddleman Seat
November 4, 2024

Delivery tracking was great, with the exception that the package was delivered to the wrong address. Luckily, the neighbor, who lives around the corner, on a different street, brought it to our house the next day. FedEx had sent a picture of the drop off garage as they were investigating, enough for us to tell the it was not at our house, as they were investigating the matter. The rep from J&P stated that if delivery did not happen in 2 days, they would send out another.

Date of experience: October 25, 2024
Kentucky
1 review
0 helpful votes
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1st purchase from J&P
November 4, 2024

Great shopping experience and fast shipping. Will look at J&P first for next purchase.

Date of experience: October 25, 2024
Maryland
2 reviews
0 helpful votes
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As always I find the product I need regardless of which motorcycle I need parts for. Like the discount for being a Riders Preferred member.

Date of experience: October 25, 2024

Great place for parts
August 23, 2024
Previous review

Items in stock as always and 2 day shipping with Riders Preferred.

Date of experience: August 13, 2024
Ohio
1 review
0 helpful votes
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Great quality.on all merchandise
November 4, 2024

Great selection.everyday needs and longterm merchandise that made my selection a positive one!

Date of experience: October 25, 2024
Missouri
1 review
0 helpful votes
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Always prompt. Always great service.
November 4, 2024

I received exactly what I ordered, in less than a week's time.

Date of experience: October 25, 2024
Florida
1 review
0 helpful votes
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A1 customer service
November 3, 2024

Great customer service. Very knowledgeable and helpful with any questions that I had.

Date of experience: October 24, 2024
Georgia
1 review
0 helpful votes
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Perfect!
November 3, 2024

Quick and easy ordering. Shipped fast and free. Worked great, nuff said

Date of experience: October 24, 2024
Arizona
1 review
0 helpful votes
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Handle bars
November 3, 2024

True to size, shipped super fast. Over all very happy with purchase

Date of experience: October 24, 2024
Texas
1 review
0 helpful votes
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Quick delivery
November 3, 2024

Part was available and on my bike in less than a week. A bit tricky to install without removing the tank.

Date of experience: October 24, 2024