I bought a Montblanc wallet and paid extra for the delivery.
Called at least 15 times because the wallet did not arrive on time. Every person who answered my call gave me a different answer and different information. This was very stressful as I had bought it as a Graduation present and it did NOT arrive on time even thought the sales personnel always told me it would.
Hello,
At first I was a bit nervous to purchase my item because the price was amazing! But if you have any doubt, then I can promise you this is an amazing store! The shipping and customer service was fantastic as well! I purchased my first Michelle watch and I could not be happier! I will be doing business withy this shop again! Thank you so much!
-M
I used Jomashop to purchase a watch for my wife's birthday. The price was extremely competitive (much less than Amazon and other retailers) and the watch arrived within 3 days of purchase. The watch was packed securely in its original box and was packaged well within the box Jomashop shipped it in. All documents were provided and the watch was perfect. I would use Jomashop again as I could not have had a better experience.
I bought a few watches from Jomashop for my recent wedding as gifts; my husband's wedding gift (Tag) and 3 groomsmen, and our officiants (Citizen & Michael Kors). The watches were much lower prices than you can get in stores. The watches were delivered within a few days and were top quality. I have told many friends and they have also already made purchases and are completely satisfied.
I was very pleased with the pricing at Joma. My nephews gift arrived on time (even though I left it a bit late to order).
Product was well packaged and I am very happy with Joma. I'll use them for future watch purchases..
I really do like joma shop it has a good website fast delivery and they make returns hassle free i have bought several watches from them, authenticity has never been a question overall great place to shop great prices are always a bonus!
I ordered a seiko watch to germany. The shipping took 1 or 2 weeks which is okay as i did not chose express delivery. I am really satisfied with my watch and the great service from jomashop.
My order number is M******* :)
I have bought many watches from jomashop and every time it's been so easy to do the whole proces. I always received my watches on time and in perfect working order. I would highly recommend buying a watch from them. Also amazing prices.
I was little worried about purchasing a name brand items through online rather than going into the actual shopping center but after receiving my items, I was very satisfied with the product and legit original item rather than other store selling a fake items.
I purchased this watch as a gift for my grandson. He had wanted a Gold watch with a black face and initially thought he wanted a "popular" Nixon Watch. After doing some research I realized that Nixon watches are not made anywhere near to the quality of Tissot. I convinced him the Swiss Tissot with a Sapphire crystal was a much better watch. He is totally pleased with the Tissot - as I am. Jomashop's site was easy to navigate and provided a wealth of information about each watch - which made our buying decision much easer.
I have bought watches from Jomashop 12 years ago and just recently, perfect service always. Customer service people are great, products top notch. Never had to use the Jomashop warranty but if I had to, I would expect the very same level of service.
I would never shop at Jomashop again due to the rude customer service staff who left me on hold for over 30 minutes, talked to me like I was a liar and a moron, and when I called back, hung up on me. Disgusting.
I previously owned a Citizen Eco-Drive Titanium that was purchased around 1995. I am a rancher and was looking for a watch that could handle the mistreatment of ranch life and yet look good in the evening. Jomasop offered a wide array of mens solar watches to compare both quality and price wise. I felt comfortable with my final purchase and would recommend Jomashop to anyone looking for a timepiece.
I ordered my watch for my girlfriend and was expecting it to be delivered on a specific date because i had to give it on her birthday. Everything came through on time and on perfect quality too. The watch is just astonishing and is in perfect condition. Couldnt have gotten a better experience than with Jomashop.
Omg I love it! I thought it would be a scam or knock off but the bag is exactly the same like the ones in the retail stores! Same upc, same packaging, same quality! I was really impressed! Can't wait to buy more designer stuff from them! Retail stores can kiss my money good bye cause hello Jomashop
My order M1R8682 arrived very quickly and the watch was pristine! The packaging was protective so that any order remains undamaged. The watch itself was beautiful and truly authentic.
The customer service at Jomashop.com is unparalleled! They will follow up with you to make sure you are satisfied, and should anything not meet your expectations, the return/exchange service is just as amazing.
Nobody will be disappointed with the shopping experience!
Hi, I purchased two watches on 12/21 and paid for 3 day shipping in order to receive it by Christmas Eve.
I received one of the watches on 12/28 which was well past the 3 day shipping I paid for. I reached out to customer support and received a response a week later stating my other watch is on the way -- it didn't address my issue of getting refunded for the 3 day shipping.
As for the other watch, I also got an email stating it's out of stock and it won't be available for another 1 or 2 weeks. I never got an email update on the status of my order and I received it more than 4 weeks after purchasing it.
In regards to the watches themselves, my parents are extremely satisfied with it. My biggest gripe was the lack of communication, the delays, and not getting refunded for receiving both watches late.
Oder: M*******. I had a small problem for product delivery, but from the beginning Jomashop helped me and offered me support to solve the problem. Now it's all settled, thank you very much for everything.
I ordered a Movado Men Watch, I really satisfied with good services providing from JomaShop. It's included reasonable price, fast shipping and the quality of product. I recommended JomaShop to some of my friends.
Thanks.
Order # M2QD2388 Item was stained, wrinkled and in very poor packaging. Material rough - item was supposed to be a designer brand. Bought the same from know retail store for more but much better quality. Return policy very shady and not user friendly. Customer is charged for the return of defective items, Customer service very poor and unprofessional.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
JomaShop has a rating of 4.7 stars from 6,278 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JomaShop most frequently mention customer service, great price and order number. JomaShop ranks 1st among Watch sites.