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JomaShop

How would you rate JomaShop?
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Panama
1 review
1 helpful vote
Follow Michelle H.
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Terrible client service
August 29, 2017

I bought a Montblanc wallet and paid extra for the delivery.
Called at least 15 times because the wallet did not arrive on time. Every person who answered my call gave me a different answer and different information. This was very stressful as I had bought it as a Graduation present and it did NOT arrive on time even thought the sales personnel always told me it would.

Date of experience: August 29, 2017
Illinois
1 review
0 helpful votes
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Amazing and reliable shop!
November 4, 2016

Hello,

At first I was a bit nervous to purchase my item because the price was amazing! But if you have any doubt, then I can promise you this is an amazing store! The shipping and customer service was fantastic as well! I purchased my first Michelle watch and I could not be happier! I will be doing business withy this shop again! Thank you so much!

-M

Date of experience: November 4, 2016
New York
1 review
0 helpful votes
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Great price, fast shipping, perfect product
September 21, 2017

I used Jomashop to purchase a watch for my wife's birthday. The price was extremely competitive (much less than Amazon and other retailers) and the watch arrived within 3 days of purchase. The watch was packed securely in its original box and was packaged well within the box Jomashop shipped it in. All documents were provided and the watch was perfect. I would use Jomashop again as I could not have had a better experience.

Date of experience: September 21, 2017
New York
1 review
0 helpful votes
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I bought a few watches from Jomashop for my recent wedding as gifts; my husband's wedding gift (Tag) and 3 groomsmen, and our officiants (Citizen & Michael Kors). The watches were much lower prices than you can get in stores. The watches were delivered within a few days and were top quality. I have told many friends and they have also already made purchases and are completely satisfied.

Date of experience: October 16, 2017
Australia
1 review
3 helpful votes
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Gift for Nephew - M1H8179
October 29, 2015

I was very pleased with the pricing at Joma. My nephews gift arrived on time (even though I left it a bit late to order).

Product was well packaged and I am very happy with Joma. I'll use them for future watch purchases..

Date of experience: October 29, 2015
Indiana
1 review
0 helpful votes
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Love this place
December 12, 2016

I really do like joma shop it has a good website fast delivery and they make returns hassle free i have bought several watches from them, authenticity has never been a question overall great place to shop great prices are always a bonus!

Date of experience: December 12, 2016
Germany
1 review
0 helpful votes
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Great service and fast delivery
March 9, 2023

I ordered a seiko watch to germany. The shipping took 1 or 2 weeks which is okay as i did not chose express delivery. I am really satisfied with my watch and the great service from jomashop.

My order number is M******* :)

Date of experience: March 9, 2023
Mexico
2 reviews
0 helpful votes
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Great store
May 6, 2016

I have bought many watches from jomashop and every time it's been so easy to do the whole proces. I always received my watches on time and in perfect working order. I would highly recommend buying a watch from them. Also amazing prices.

Date of experience: May 6, 2016
Washington
2 reviews
0 helpful votes
Follow JUNYOUNG H.
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I was little worried about purchasing a name brand items through online rather than going into the actual shopping center but after receiving my items, I was very satisfied with the product and legit original item rather than other store selling a fake items.

Date of experience: September 25, 2019
Arizona
1 review
0 helpful votes
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Tissot Men's Watch
August 11, 2016

I purchased this watch as a gift for my grandson. He had wanted a Gold watch with a black face and initially thought he wanted a "popular" Nixon Watch. After doing some research I realized that Nixon watches are not made anywhere near to the quality of Tissot. I convinced him the Swiss Tissot with a Sapphire crystal was a much better watch. He is totally pleased with the Tissot - as I am. Jomashop's site was easy to navigate and provided a wealth of information about each watch - which made our buying decision much easer.

Date of experience: August 10, 2016
Canada
1 review
0 helpful votes
Follow Jules Q.
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Great service
January 3, 2023

I have bought watches from Jomashop 12 years ago and just recently, perfect service always. Customer service people are great, products top notch. Never had to use the Jomashop warranty but if I had to, I would expect the very same level of service.

Date of experience: January 3, 2023
Colorado
1 review
1 helpful vote
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Horrible rude customer service
July 12, 2017

I would never shop at Jomashop again due to the rude customer service staff who left me on hold for over 30 minutes, talked to me like I was a liar and a moron, and when I called back, hung up on me. Disgusting.

Date of experience: July 12, 2017
Colorado
1 review
0 helpful votes
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Citizen replacement
July 1, 2016

I previously owned a Citizen Eco-Drive Titanium that was purchased around 1995. I am a rancher and was looking for a watch that could handle the mistreatment of ranch life and yet look good in the evening. Jomasop offered a wide array of mens solar watches to compare both quality and price wise. I felt comfortable with my final purchase and would recommend Jomashop to anyone looking for a timepiece.

Date of experience: July 1, 2016
Philippines
1 review
0 helpful votes
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Fast and on time
June 21, 2016

I ordered my watch for my girlfriend and was expecting it to be delivered on a specific date because i had to give it on her birthday. Everything came through on time and on perfect quality too. The watch is just astonishing and is in perfect condition. Couldnt have gotten a better experience than with Jomashop.

Date of experience: June 20, 2016
California
1 review
0 helpful votes
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Micheal korr bag
January 20, 2016

Omg I love it! I thought it would be a scam or knock off but the bag is exactly the same like the ones in the retail stores! Same upc, same packaging, same quality! I was really impressed! Can't wait to buy more designer stuff from them! Retail stores can kiss my money good bye cause hello Jomashop

Date of experience: January 20, 2016
Texas
1 review
0 helpful votes
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My order M1R8682 arrived very quickly and the watch was pristine! The packaging was protective so that any order remains undamaged. The watch itself was beautiful and truly authentic.
The customer service at Jomashop.com is unparalleled! They will follow up with you to make sure you are satisfied, and should anything not meet your expectations, the return/exchange service is just as amazing.
Nobody will be disappointed with the shopping experience!

Date of experience: January 26, 2016
California
1 review
0 helpful votes
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Late delivery
February 18, 2016

Hi, I purchased two watches on 12/21 and paid for 3 day shipping in order to receive it by Christmas Eve.

I received one of the watches on 12/28 which was well past the 3 day shipping I paid for. I reached out to customer support and received a response a week later stating my other watch is on the way -- it didn't address my issue of getting refunded for the 3 day shipping.

As for the other watch, I also got an email stating it's out of stock and it won't be available for another 1 or 2 weeks. I never got an email update on the status of my order and I received it more than 4 weeks after purchasing it.

In regards to the watches themselves, my parents are extremely satisfied with it. My biggest gripe was the lack of communication, the delays, and not getting refunded for receiving both watches late.

Date of experience: February 18, 2016
Brazil
1 review
0 helpful votes
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Excellent experience!
December 16, 2016

Oder: M*******. I had a small problem for product delivery, but from the beginning Jomashop helped me and offered me support to solve the problem. Now it's all settled, thank you very much for everything.

Date of experience: December 16, 2016
Massachusetts
1 review
0 helpful votes
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M15Q3505
June 27, 2017

I ordered a Movado Men Watch, I really satisfied with good services providing from JomaShop. It's included reasonable price, fast shipping and the quality of product. I recommended JomaShop to some of my friends.
Thanks.

Date of experience: June 27, 2017
California
1 review
0 helpful votes
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Fake item
December 30, 2021

Order # M2QD2388 Item was stained, wrinkled and in very poor packaging. Material rough - item was supposed to be a designer brand. Bought the same from know retail store for more but much better quality. Return policy very shady and not user friendly. Customer is charged for the return of defective items, Customer service very poor and unprofessional.

Date of experience: December 30, 2021

Overview

JomaShop has a rating of 4.7 stars from 6,278 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JomaShop most frequently mention customer service, great price and order number. JomaShop ranks 1st among Watch sites.

service
605
value
635
shipping
638
returns
306
quality
620
This company does not typically respond to reviews
+194