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JomaShop

How would you rate JomaShop?
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Illinois
1 review
0 helpful votes
Follow Edison A.
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This is the third time I'd purchased at Jomashop and the fourth watch I'd bought in three months... I was fascinated with all the products they offered with a very low price compared to others... I will still continue buying and I'm so proud to let my relatives and friends try shopping at Jomashop for I know it's so worth it... Thanks Jomashop... M1B*******...

Date of experience: March 2, 2019
Texas
1 review
0 helpful votes
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Diver 65 purchase
July 21, 2017

Great offer on a great watch. Quick service. All around great experience. Watch delivered quickly. Wear it everyday
Had been keeping track of this watch and when it went on sale Jomas sent me a late night email. I purchased it immediately
This is my second purchase from Jomas will continue to do business with them.

Date of experience: July 21, 2017
Illinois
1 review
1 helpful vote
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Problem with my Breitling
December 16, 2016

I bought for $3599 a Breitling avenger thus fall. It came with the buckle reversed. Ok I was able to fix that. Now I can change the time. The hands won't move. It keeps time fine, I'm just an hour off. I've written about repair, now waiting two weeks for a reply. Am I suspicious yes.

Date of experience: December 16, 2016
Florida
2 reviews
3 helpful votes
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Recent Purchase Went Smoothly
April 4, 2017

Made a second purchase with JomaShop, even though a TAGHeuer watch I purchased from them several years ago didn't go well (stopped working after a couple of months, sent it back to them twice, asked for a replacement, they returned it claiming it was a replacement but it had the same serial number!). Anyway, the minor purchase I just made from them - a Montblanc pen holder - came quickly and without any defects.

Date of experience: April 4, 2017
South Carolina
1 review
0 helpful votes
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Best Online Shopping Experience with JomaShop!
October 29, 2016

I have ordered many watches from JomaShop and have never been disappointed. They have a large selection of high quality watches, very competitive pricing and usually ship within a day or two. I am a happy customer and will be back to add more to my collection. Thanks for the outstanding customer service! (Order # M13M1692)

Date of experience: October 26, 2016
New Mexico
1 review
0 helpful votes
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Great place to buy
January 16, 2017

I bought a watch for my wife and it was exactly what was advertised. The same watch was 75% more at the local mall. Customer support was amazing and the item was shipped when expected. Great prices, good customers service, and they follow through with delivery dates. Look forward to doing business with them again.

M*******

Date of experience: January 16, 2017
South Carolina
1 review
0 helpful votes
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Joma Review
September 5, 2017

Received defective DOA watch winder. Called Customer Service. Dysfunctional rep insisted that I would be required to pay return postage and restocking fee. I asked why only to learn that it was JomaShop's policy and it is carved in stone for eternity. The rep was unyielding and hateful. Goodbye JomaShop.

Date of experience: September 5, 2017
Utah
1 review
0 helpful votes
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I understood the shipping might take a while to arrive but it was extremely fast! 3 days after our order, we had both our fragrances and they were both genuine, at the lowest possible price! I am VERY pleased with our order and will definitely be a returning customer.
M*******

Date of experience: June 5, 2023
Argentina
1 review
0 helpful votes
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Marvellous
October 21, 2016

My cousin has recommended me this website, i didnt know it before. Now i think it is the best, fast delivery and super tidy. I am very happy with my new watch and i want to keep buying things! This page mixes good price and quality! Thank u JomaShop for this nice experience

Date of experience: October 19, 2016
Pennsylvania
1 review
0 helpful votes
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First pair of binoculars
February 3, 2017

I wanted to get my daughter her first pair of binoculars as she put up a bird feeder. JomaShop was recommended to me by a person who's advice I respect and I was not disappointed. It was easy to navigate the site. The price was reasonable. My daughter is happy with them.

Date of experience: February 3, 2017
Colorado
1 review
0 helpful votes
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Quality
January 8, 2018

I have shopped from jomashop multiple times and have always had a great experience. One of my items were backordered and they were up front and very communicative about it. All items come in original packaging still with tags unless purchasing a used product. Used products are always like new and highly recommended.

Date of experience: January 8, 2018
Illinois
1 review
0 helpful votes
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Jomashop
August 30, 2016

Purchased Raymond Weil watch. Item came sooner than expected, packed well and as advertised. Very happy with service and highly recommend seller. I also purchased a Tag Heuer there a year ago with similar service.

Date of experience: August 30, 2016
Arizona
1 review
0 helpful votes
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Great service & products
May 1, 2017

My first time shopping with Jomashop. I was pleasantly surprised and pleased with their speedy shipping service and product quality. I ordered a Montblanc pen. Authentic and well-priced! Went back for a Prada wallet. Needed to return it as it was not right for my needs. Return process was smooth and the credit was in my account within a weeks time. I appreciate the professionalism, speedy service in shipping and returns, but especially like that their products are authentic and I don't have to pay tax! I will be buying more goods from Jomashop. Thank you!

Date of experience: May 1, 2017
Louisiana
1 review
0 helpful votes
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I have bought 3 or 4 watches over the last few years from jomashop. I always go there for my christmas and birthday shopping. I dont even bother wasting my time shopping around for prices anymore. I know jomashop has the best prices and they have the best selection of low end to high end watches you will find. Its only july but i am already checking out jomashops selection for this christmas. Great service great prices and a awesome selection. What else could you ask for?

Date of experience: July 21, 2016
New York
2 reviews
0 helpful votes
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Absolutely the worst customer service experience I ever had. Faith from customer service should find another job.
Horrible. Read up on this company. I see from other reviews that say the merchandise may be fake.

Date of experience: November 4, 2022
Colorado
1 review
0 helpful votes
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Outstanding Customer Service
April 4, 2016

I ordered an item that was not in stock and Jomashop continuously kept me informed until the item was ready for shipping. I am very please with the shopping experience and highly recommend this company.

Date of experience: April 4, 2016
Nebraska
1 review
0 helpful votes
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A great fix for a watch junkie (M1354891)
August 18, 2016

I have ordered a number of Citizen Eco-Drive watches from Jomashop and had great experiences with each order. They have a very good selection of watches, a pleasant website that is easy to use, and really good prices. For a "watch junkie" like me they make it a little too easy in fact to feed my habit. My wife has had to buy a watch box for me to store my collection and it has open spaces... but probably for not too long. :)

Date of experience: August 18, 2016
Washington
1 review
0 helpful votes
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Excellent Online Store, Prices and Service
August 24, 2016

Happened to land on JomaShop almost by accident and find it to be a little hidden treasure on the internet for great prices on authentic watches. The site is very easy to navigate. I compared shopping and inventory with many other online retailers and settled on my purchase with JomaShop. Purchase experience couldn't be easier, shipping was fast with great packaging an item delivered as promised.

Date of experience: August 23, 2016
Texas
1 review
0 helpful votes
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Reliable price and product (order M14B3463)
January 25, 2017

This is the second watch I've bought from JomaShop. The internet offers myriad options for discounted watches, but I trust Jomashop more than any of them when it comes to getting an authentic product from a company I know will stand behind what they sell me.

Date of experience: January 25, 2017
Texas
1 review
0 helpful votes
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Repeat customer
April 27, 2017

I have purchased watches from Jomashop and always received exactly what I ordered in a well-packaged box and with timely delivery. I contacted customer service to return one watch, as I ordered two as a gift. I was treated quite well by customer service and given a return authorization number. However, the watch that was going to be returned looked too good on my wrist to ship it back, so it's part of the family now! I always think of Jomashop when shopping for high-quality watches.
Order M*******.

Date of experience: April 27, 2017

Overview

JomaShop has a rating of 4.7 stars from 6,278 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JomaShop most frequently mention customer service, great price and order number. JomaShop ranks 1st among Watch sites.

service
605
value
635
shipping
638
returns
306
quality
620
This company does not typically respond to reviews
+194