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Joe's Av
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Joe's AvReviews 397

3.5
joesav.com

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Joe's Av Reviews Summary

Joe's Av has a rating of 3.5 stars from 397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joe's Av most frequently mention customer service, best price and free shipping. Joe's Av ranks 84th among Speakers sites.

service
192
value
190
shipping
191
returns
18
quality
188

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New York
1 review
1 helpful vote
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Superb
March 8, 2016

This store/online store is my "go to" place for all of my video, photo, and pro-audio needs. Instead of shopping around I just come straight here. The ease of the website for shopping and ordering is superb! Always on time everyday and everywhere!

Date of experience: March 8, 2016
New York
1 review
1 helpful vote
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Smooth
March 7, 2016

Bought Sharp AQUOS 80" and it's really nice TV. The transaction went really smooth, I didn't receive any call for extra shipping charges or white glove services as it mentioned in lot's of reviews. 10 days later I got the TV --no complaints at all before or after sales.

Date of experience: March 7, 2016
Texas
1 review
2 helpful votes
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Best Deal
March 7, 2016

During a recent move, I broke my 70" Sharp TV. I immediately went on line to find a replacement using Google to find a good deal. Joes came up with a good price, not the best but I had bought from them before and had a general trust. I ordered a new 70" sharp TV, basically a replacement for what I had just broken. Got a call from Joes to confirm, explained why I was ordering and there was no hard sell. Only an offer to pay COD to get the web discount and white glove delivery (which I opted for). TV arrived on time, Saturday delivery too, which was very convenient. I would definitely order from Joes again if their price was close to the best deal, which seems to be related to the specific TV. Overall I was quite happy with the experience.

Date of experience: March 7, 2016
New York
1 review
2 helpful votes
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Friendly and Polite
March 7, 2016

I ordered a large Weber BBQ from Joes and from ordering to delivery and installation it was an excellent experience. For an item this large I was concerned it would arrive with issues (I live in CA), but the delivery service used was exceptional and the people I spoke to at Joes AV were friendly and polite.

I would definitely use them again.

Date of experience: March 7, 2016
Texas
1 review
2 helpful votes
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Outstanding
March 7, 2016

Outstanding service. TV was delivered to my home in Tucson, AZ. The delivery guys were great and very friendly. Unpacked the TV and made sure everything worked and that there was no damage from shipping. The they repacked the set since my entertainment center had not been completed yet.

Date of experience: March 7, 2016
New York
1 review
1 helpful vote
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Like Gold
March 7, 2016

After searching on line for a Sharp 70" TV, and not having much luck, I came across Joes AV. Not only did they have the brand, and model number I was looking for in stock, there price was below all others sellers on the internet including Ebay. I highly recomment this dealer for there quick service and shipping. Give them a A+5 star rating

Date of experience: March 7, 2016
Washington
1 review
1 helpful vote
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GREAT
March 4, 2016

GREAT site! Very honest people with can't beat pricing. I purchased a Samsung 4k 3d TV for $300 less then the next best price from any retailer. I paid no tax and no shipping as well extending my savings. They even threw in a free wall mount!

Date of experience: March 4, 2016
New York
1 review
1 helpful vote
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Love my new TV
March 4, 2016

Contrary to some of the negative reviews I have found online prior to purchasing my TV from Joes, I took a chance and it paid off!
I had a very good experience!
The ordering was perfect and no pressure.
I did upgrade to the white-glove shipping, so that I can receive it sooner.
The TV arrived on-time, in 8 days, as promised.
The only exception is that I did not get a 30-minute advance call within my delivery window, but I was home to make sure I wouldn't miss it.
Beautiful TV!
I have already recommended Joes AV to a few of my friends, and would definitely do business with them again.

Date of experience: March 4, 2016
Washington
1 review
1 helpful vote
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Nice Deal
March 4, 2016

Found Joes AV on the internet with a great price on an 85" LG UHD television... Had a great conversation with Nancy in sales. Agreed on a very low purchase price and from that point through the purchase through delivery - great experience. Everything happened as it was supposed to with no issues. Very nice buying experience overall... oh and originally from NY...!

Date of experience: March 4, 2016
Texas
1 review
1 helpful vote
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I ordered the TV online, but just felt I needed to talk to someone. I called and talked to a staff member who assured me everything would be fine because they have great service, excellent products and I would absolutely love the picture quality of my new Samsung.
He was right on all counts.

Date of experience: March 4, 2016
Brazil
1 review
2 helpful votes
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Special Delivery
March 4, 2016

Joes Av is a pretty easy way to get new electronics. One short call for the order, another for delivery. The delivery arrived within their stated estimated time, two men brought the television into the room unboxed it, plugged it in to make sure it was working. Easy peavey...

Date of experience: March 4, 2016
New York
1 review
1 helpful vote
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Best Price
March 2, 2016

Their inventory is extensive, prices as low or lower than other vendors, and shipments arrive on the day they specify. What more could you ask for?

Date of experience: March 2, 2016
Texas
1 review
1 helpful vote
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Super Fast
March 2, 2016

Great people to deal with. First rate organization that I would recommend to anyone. Dont waste time going anywhere else. I wish I would have discovered this outfit years ago. Quality good at a fair price delivered in a speedy fashion every time. Thanks again Joes Av!

Date of experience: March 2, 2016
Texas
1 review
1 helpful vote
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BEST PLACE TO BUY
March 2, 2016

I RECEIVED MY NEW 80" TV VERY QUICKLY AND FOUND IT TO BE EXACTLY AS DESCRIBED. I AM VERY HAPPY WITH MY PURCHASE. I WILL CERTAINLY CONSIDER JOES AV FOR MY ELECTRONIC PURCHASES IN THE FUTURE. THIS COMPANY IS A PLEASURE TO DEAL WITH.

Date of experience: March 2, 2016
District of Columbia
1 review
1 helpful vote
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Highly Recommended
March 2, 2016

I love Joes Av, I found this website years ago and have kept my eye on it looking for things that I needed/wanted. I got a 75" TV from here awhile ago and have loved it! They ship fast, everything is in order, and I never have any problems.
If you are looking for anything in the video/audio/anything awesome department?
Joes Av is the BEST place to get what you need!
I supremely highly recommend getting any product here!

Date of experience: March 2, 2016
Washington
1 review
1 helpful vote
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I love this place
March 2, 2016

I've placed around 5 or 6 orders with Joes Av over the past two years. Each order was received without having any problems. With one of my first two orders I had ordered a particular item by mistake, but returning it was very easy and my credit card was promptly refunded. Plus their prices are consistently fair, and in some cases are the lowest I could find on the web when calculating the complete cost of the item (or items) plus shipping cost. I just can't say enough good things about Joes!

Date of experience: March 2, 2016
New York
1 review
1 helpful vote
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Great Support
March 1, 2016

Great experience(s)! I have no idea what anyone talking about poor customer service is talking about. I have ordered several items from them and have had no problems. I guess since I have had no problems I may not be a reliable source for customer service experiences but from the order to delivery I have not had any issues what so ever. The few times I have contacted them in regards to sales they have been very helpful.

Date of experience: March 1, 2016
New York
1 review
2 helpful votes
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Thank You
March 1, 2016

New customer. Joes exceeded my expectations. I definitely will shop Joes again because competitive prices and outstanding customer satisfaction. I also will recommend Joes to friends and family.

Date of experience: March 1, 2016
New York
1 review
1 helpful vote
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Helpful Support
March 1, 2016

Very reputable. Excellent customer service! Very friendly, easy to get a hold of and backs their products. I had made a mistake and needed a package returned and another one shipped. They immediately shipped the second one and paid the shipping cost and return cost even though the mistake was mine. Lightning fast delivery both times! The product was great at a good price. I would highly recommend this company.

Date of experience: March 1, 2016
New York
1 review
1 helpful vote
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Impressive
March 1, 2016

One of the best online experiences I've ever had. Joes AV is a first-class operation, and they offer very competitive pricing. I followed up my online purchase with a phone call, and the representative knew that I was in a rush to get the product. He checked my order and personally went out of his way to make sure that it got to me on time. A+ outfit.

Date of experience: March 1, 2016