Joe's Av

After ordering a 3700. 00 tv and waiting 1 month for it to show up I was finally able to get someone to answer the phone after being on hold for 55 minutes. Sales person told me tv was damaged in shipping and did not have a replacement. Told me they couldn't do a refund and I would have to call my credit card company to dispute charge then hung up on me! Total jerks! Have absolutely no doubt the positive reviews are as fake as there business is.

When I ordered the tv they told me that the Mexican made tv was better but was significantly more expensive. Called LG and they said the screens where identical.

Placed my order for the Asian made t which I was told would take a month to get. Its been 3 and when I contacted them they cancelled my order and that was after 5 attempts to contact them.

This company advertises low costs TVs and tries to upsell the same model at a higher price. If you choose to go with the tv at the lower cost they cancel your order.

Time to get the attorney general involved to go after these crooks.

I ordered a TV that their website said was in stock (have screen shot to prove it). Received an email that I needed to contact them about my order. Called the next day and waited on hold for over 20 minutes, only to be told that they do not have the item I ordered. Not even an apology.

Joe's it an amazing sales company, so far they have never let me down, their customer service its great, no complain about anything, if I could I would give them 10 stars out of 5. Really glad with everything. Best site EVER.

I just want to say how pleased I am with the customer service representative that helped me, she was courteous, prompt & effective, the company should be grateful for her detail and commitment. Joe's AV is one great company.

Thanks again

I've ordered a lot of stuff on the internet over the last few years, mostly through Amazon and some tool companies, some little things on e-bay, but this is the first big electronic's item that I ordered and I was nervous, in general, having read reviews from buyers who purchased TVs and stereos on-line... and had had bad experiences.

Well, I have to say my experience with joes was perfect. Unbelievable low price, received it in perfect condition (brand-new, factory packaging),
And communications were excellent, too.

They exceeded my expectations. I would not hesitate to order from them again.

These guys were great! Awesome products, killer pricing, speedy shipping, and everything as promised. Have already recommended them to others, and will hands down continue to do so. Call Jeffrey, and tell him Scott in Boston recommended you. He'll take great care of you. Extremely trustworthy!

Thanks Joe's, you guys were great! Keep up the good work!

I'll be calling again soon for more those 3d glasses to use with my new tv. I'm sure I can expect great service from you guys once again.

Sincerely,
Super satisfied customer.

I have ordered 2 times from Joe's AV. The first item was a TV mount that arrived damaged. After contacting customer service they rectified the problem in an acceptable time frame. So I made a second purchase. Both items arrived 5-7 business days later (standard shipping).
I would and have recommended them to friends.

Very good. Price was right, service responsive. Delivery and install went fine. Would use them again and would recommend. We live on west coast and were concerned about using joes av retailer but they made the deal work.

The shipping company will not tell me the exact reason but all JoseAV orders for southern California are on hold and they will not release them. My order has been sitting in a warehouse since 2-14 and they will not deliver it. I have been on hold for over 15 minutes with JoesAV and the wait time keeps increasing. Despite reading all of these reviews and complaints I decided to take my chances because of price and now I am sitting here almost a month later with no TV, Updates and a Shipping company who wont deliver anything from Joe'sAV. If I had to guess it sounded like they did not pay their shipping bill. My reason for thinking this is because the shipping company told me that if enough of JoesAV customers called them to complain they would get it worked out with the shipping company. I will never order from them again!

I have ordered the TV for about two months ago and not received yet. Customer service is absolutely useless as they keep telling me that they will put a trace. But nothing happened. I would not order again as it comes from china.
As per the latest call to the customer service it has been in customs for weeks. No one knows what's happening. There are lot of back orders in custom. I'm about to cancel my order as it has been 3 months now.
I truly wished I did not have to go thru this nonsense.

I have cancelled my order after 3 months wait period. I ordered from Amazon, got it in one week and immediately installed by them on wall mount. I had to pay $100 extra but every penny was worth. Amazon is amazing!