JobLeads is a digital career coach enabling professionals worldwide to get the job they desire.
Our mission is to digitalize all aspects of career coaching to make it accessible and affordable for every professional.
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JobLeads has a rating of 4.7 stars from 1,400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobLeads most frequently mention customer service, good experience and constructive feedback. JobLeads ranks 8th among Career Advice sites.
They displaued job with highly paid jobs when you click on the job it ask you to sign up and pay some fee, which I did then actually offer is different what they show you in heading than automatic they deducted £59 from my account which I noticed in my bank than I tried contacting no number is provided, I emailed them no answer, I have deleted the pre approved payment but still lost my £59. Also cancelled on their website but not sure they will do anything about it. For now just cancelled the direct debit.
First, you pay $2,5 to use it once, for a poor service to be clear. If you forget about your membership they will charge you $70 without warning. This is how scammers operate
Hello Grzegorz:
We’re sorry that your experience was a negative one. We understand how frustrating it can be if the automatic renewal catches you off guard. The details regarding the renewal and cancellation are clearly stated during sign-up and in the confirmation email.
We never intend to cause distress, and your feedback is important to us as we continue to improve our services. If you’d like further assistance, such as confirming your cancellation or discussing a possible refund, please reach out to us at community@jobleads.com. We’re here to help and would like to resolve this issue for you.
Thank you for sharing your experience, and we apologize for any inconvenience this may have caused.
In violation of California law, the firm refused to grant me a refund on the day they unexpectedly and automatically re-billed me. As per the law, they were required to send me notices of the impending automatic renewal between 3 and 21 days before the automatic re-billing, which they did not do.
I have filed a complaint against JobLeads with the Better Business Bureau, as well as with the California Attorneys General office, as well as filed negative reviews of their business practices on TrustPilot, SiteJabber, Google, Reddit, and ScamDetector.
Dear Thom:
Thank you for bringing this to our attention. We take your concerns very seriously and strive to ensure that our practices comply with all applicable laws, including California's regulations on automatic renewals.
We sincerely apologize if there was a lapse in our communication regarding the renewal notice. This is not the experience we aim to provide, and we are actively investigating your case to understand what could have gone wrong.
Please know that we are committed to resolving this issue fairly and promptly. We encourage you to reach out to us directly with your account details so that we can look into your specific situation and work towards a resolution.
Thank you for giving us the opportunity to address your concerns.
During trial period, the monthly subscription fee was not mentioned prominently and much higher than the industry average. I only got to see it after I saw a very high credit card bill. I approached the customer service, who only agreed to cancel it the next month, even though I contacted them several days after the new billing cycle and explained the confusion.
Also the hook "free CV review" was never performed during the sign-up and I asked a few times and no result. I had to sign up using a new account and then I received an almost exactly the same review response from another CV review service.
Overall, scammy experience, and cannot trust the 4.5 stars on Google Review. Very disappointed.
Hello Jay:
We’re sorry to hear about your disappointing experience, and we appreciate you bringing these issues to our attention. Your feedback is important, and we want to address your concerns as clearly as possible.
Regarding the subscription fee, we strive to be transparent about our pricing during the trial period. While our team was able to cancel the subscription for the next month, we regret that we couldn’t resolve this issue sooner.
As for the CV review service, we sincerely apologize that it did not meet your expectations. The quality of our CV reviews is something we take seriously, and it’s concerning to hear that you received a response that felt generic or not tailored to your needs. We would like to investigate this further to ensure that our services are up to the high standards we strive for.
Your experience does not reflect the service we aim to provide, and we’re sorry for any inconvenience you’ve faced. If you’re willing, we’d like to make this right—please reach out to us directly at community@jobleads.com so we can assist you further. Thank you for your feedback, as it helps us improve our services.
The website doesn't seem to care about anything else except getting you to pay premium for membership.
Hello Erico:
We're sorry to hear that you feel this way. Our goal is to provide valuable tools and resources to help job seekers like you accelerate your career. While we do offer a Premium Membership with additional features, we also strive to provide helpful services and support to all users, regardless of their membership status.
We understand your concerns and would like to address any issues you’ve encountered. If there’s anything specific that didn’t meet your expectations or if you have any suggestions on how we can improve, we’d appreciate hearing from you. Please feel free to reach out to us directly at community@jobleads.com. Your feedback is important to us, and we’re here to help.
This company is a total scam that will charge 60 euros for a Premium subscription you are not even aware of. Do not give any bank account details to these scammers.
Hello Natalia:
We're truly sorry to hear about your experience and understand how frustrating it must be to feel charged unexpectedly. When signing up for our Premium Membership, the terms and conditions, including the automatic renewal process, are shared to ensure transparency.
We never want any of our users to feel misled, and we're committed to resolving situations like this fairly. If you believe you were charged unfairly or didn’t receive the service you expected, we want to make it right. Please reach out to us directly at community@jobleads.com so we can review your case and assist you further.
Your feedback is important to us, and we’re here to help resolve this issue.
I signed 14 days trial and when I realized that 70 euros were deducted from my account for 3 months even though I did not approve the premium membership, I sent an e-mail, but the e-mail was automatically returned.
Hello Berrin:
We’re sorry to hear about the unexpected charge and the trouble you experienced trying to contact us. The 14-day trial does convert to a Premium Membership if not canceled before the trial period ends, as outlined in our terms.
We want to help resolve this issue for you. Please reach out to us directly at community@jobleads.com so we can review your case and assist with any refund or cancellation concerns. Your satisfaction is important to us, and we’re here to help make this right.
It's a total scam, when i subscribed for the trial they stated that my amount would be refunded if I was not satisfied. Forget satisfaction I was scammed and auto charged AED 300 plus through my credit card. This is a bogus site with job postings taken from other job portals and published there. There should be some law to take such sites to tasks to save hundreds of job seekers losing their money. Especially a majority falling prey to such scams are job less and have scarce funds and to lose money this way is bad.
Dear Abeda:
We’re genuinely sorry to hear about your experience and understand how frustrating it must have been to feel charged unexpectedly. We take these concerns seriously and want to clarify that when you sign up for our trial, the terms, including the automatic renewal to a Premium Membership, are shared to ensure transparency. However, we regret that this may not have been clear to you.
We’re committed to helping job seekers, not causing them distress, and we want to make this right. Please reach out to us directly at community@jobleads.com so we can review your case, discuss possible solutions, and assist with any refund or cancellation needs.
Your feedback is invaluable, and we’re here to resolve this matter to your satisfaction.
Jobleads.co.uk unilaterally trying to deduct money from.my account. This is fraudulent behaviour and makes their approach untrustworthy
Hello Brad:
We’re sorry to hear about your concerns and understand how unsettling it must be to see an unexpected deduction. We assure you that any charges are only made in accordance with the terms and conditions agreed upon during sign-up. However, we take your feedback seriously and want to address this issue promptly.
Please reach out to us directly at community@jobleads.com so we can investigate what happened and assist you in resolving the matter. Your trust is important to us, and we’re here to help.
THEY ARE SENDING MULTIPE MARKETING EMAILS BUT DONT SEND UPCOMING PREMIUM CHARGE REMINDER! ALL THEY DO IS SIPHONE MONEY FROM YOUR CREDIT CARD, THEY CERTAINLY EXCEL AT THAT!
Hello Jay:
We’re sorry to hear about your experience and understand your frustration. While we strive to keep our users informed, we regret that you didn't receive the reminders you were expecting. Our goal is never to surprise our users with charges, and we apologize if this wasn’t clear in your case.
We want to help resolve this issue for you. Please reach out to us directly at community@jobleads.com so we can review your situation and work towards a solution, including discussing any possible refunds. Your feedback is important to us, and we’re committed to making things right.
I got linked from a job search to their website. I decided and subscribed for the free trial at $2.99, not knowing my debit card was saved on file. I never checked back after seeing that the jobs they advertised were reposted from other sites. They debited my card after the free trial of the amount of $70 without notification. Completely avoid this scam site.
Hello:
We’re sorry to hear about your experience and understand how upsetting it must be to encounter unexpected charges. When signing up for our trial, the terms and conditions, including the automatic renewal to a Premium Membership, are provided to ensure transparency. However, we regret that this wasn’t clear to you, and we apologize for any inconvenience caused.
We want to assist you in resolving this matter. Please reach out to us directly at community@jobleads.com so we can review your case and discuss possible solutions, including any refunds. Your feedback is valuable to us, and we’re here to help make things right.
Please avoid this company by all means necessary, you will be charged for services you did not use, they will take your money by every means necessary. I wasn't able to cancel my free trial and i have been charged £177, all of which is unreasonable.
Since they are a German company, i just reached out to The European Consumer Centre Germany Supports: the link is below. If you have been treated poorly by this company please register your complaints there. Read the process on how to lodge your complain. I dont know if they'll do anything about it, but we can't be silent about the practices of this company.
https://www.evz.de/en/questions-and-complaints.html
Dear Rhoda:
We’re truly sorry to hear about your experience and understand how frustrating this situation must be. We want to assure you that it’s never our intention to cause distress, and we regret that you encountered difficulties with your subscription and cancellation.
We appreciate you sharing your concerns, and we’re here to help resolve them. Please reach out to us directly at community@jobleads.com so we can review your case and discuss any possible refunds or solutions. Your feedback is critical, and we’re committed to addressing your concerns fairly.
Thank you for bringing this to our attention, and we hope to make things right for you.
Very sketchy. I cancelled a trial subscription on the last day of the trial but apparently too late in the day. They refuse to refund the automatic debit for another month of their so-so service. Even after they deducted the funds, they sent me a "pay up now" notice. Not classy and totally unprofessional.
Hello Mars:
We’re sorry to hear about your frustrating experience and understand your concerns. We strive to provide a clear and fair cancellation process, and it’s disappointing to hear that this didn’t meet your expectations. We apologize for any confusion regarding the timing of your cancellation and the subsequent charge.
We want to resolve this situation for you. Please reach out to us directly at community@jobleads.com so we can review your case and discuss possible solutions, including a refund if applicable. Your feedback is important to us, and we’re here to make things right.
They take your money, do not provide any service, you cannot cancel, BEWARE! Research this company before doing business with them, they are based in Hamburg, well at least their billing is, and they do not reply to any requests, other than an automated reply they will respond, but they do not! BEWARE!
Hello:
We’re genuinely sorry to hear about your experience and understand how frustrating it must be to feel unheard and unable to resolve billing issues. This is not the level of service we aim to provide, and we apologize for the inconvenience caused.
Please know that we want to help resolve this situation as quickly as possible. If you haven’t received a response to your previous requests, we encourage you to reach out to us directly at community@jobleads.com so we can immediately review your account, stop any unwanted billing, and address any other concerns you may have.
Your feedback is crucial, and we’re committed to making this right for you.
Not true salaries posted. They chase and threaten you for money after you cancel. Do not pay them. They are a scam
Hello Katia:
We’re truly sorry to hear about your negative experience and understand how upsetting this situation must be. We want to clarify that we aim to provide accurate job information and a transparent service, and we regret that this wasn’t your experience.
If you feel that you were treated unfairly or if there was an issue with the cancellation process, we want to help resolve this as quickly as possible. Please contact us directly at community@jobleads.com so we can review your situation and address your concerns.
Your feedback is important to us, and we’re committed to making things right.
This company advertises positions that no longer or never have existed. Case in point. They advertised a Marketing Communications position in Eagle, ID. After consulting with the city, it turns out this position does not exist. Solution: reportfraud.ftc.gov MAJOR SOLUTION: Class Action. https://www.businessinsider.com/job-site-theladders-is-accused-of-fraud-2013-3
Dear Brian:
We’re sorry to hear about your concerns and take this feedback very seriously. It’s deeply troubling to hear that you encountered job postings that may not have been legitimate. We strive to ensure the accuracy and reliability of all job listings on our platform, and we apologize if any listings did not meet these standards.
We want to address this issue and help clarify any misunderstandings. Please reach out to us directly at community@jobleads.com so we can investigate the specific job listing you mentioned and take appropriate action.
Thank you for bringing this to our attention, and we’re committed to resolving any issues and ensuring a trustworthy experience for all users.
Dear all,
Extremely poor service and customer support, please do not purchase their premium service,you will lose money and make sure auto renewal is cancelled.
Not at all recommended for job seekers, extremely disappointed.
Hello Binukumar:
We’re sorry to hear that you had such a disappointing experience with our service. This is not the level of support we strive to provide, and we regret that we didn’t meet your expectations.
We want to make things right and ensure you receive the assistance you need. Please reach out to us directly at community@jobleads.com so we can review your case, address your concerns, and discuss any possible refunds or cancellations.
Your feedback is important to us, and we’re committed to improving our service to better support job seekers like you.
Very inaccurate job ads. Very tricky trial period agreement with trial period ended at 6.50 pm. No remind email about ending trial period. Annoying resume writing service. Just service for stealing money. Be aware please.
Dear Helen:
We’re sorry to hear about your disappointing experience and understand your concerns. We strive to offer accurate job listings and a clear trial period process, so it's troubling to hear that this wasn’t the case for you. We also apologize if the resume writing service didn't meet your expectations.
We’d like to address these issues directly and find a solution for you. Please contact us at community@jobleads.com so we can review your situation, discuss any potential refunds, and work to improve your experience.
Your feedback is important to us, and we’re committed to making things right.
*******
Frauds are not responding my emails, have approached people on linkedin but had no luck, all are earning
Dear Ankita:
We’re very sorry to hear about your experience and the difficulty you’ve had in getting a response. This is not the level of service we aim to provide, and we understand how frustrating this must be for you.
We want to resolve this issue as quickly as possible and assist you with your refund request. Please reach out to us directly at community@jobleads.com so we can review your case and ensure it’s handled appropriately.
Your feedback is important to us, and we’re here to make things right.
Have hidden charges. Don't let them have your card details. I applied for the 14 day subscription thinking it was only 14 days for 2.99. Within a day of that expiring they took 70 euros from my account and said I didn't read the small print that said I had to opt out of the subscription after 14 days otherwise they'd continue billing me. When I emailed them to ask why a 14 days subscription is longer than the 14 specified, their customer representative Lucien gave me a rude email back to say I didn't read they small print so they don't have to deal with my complaint. Do not give them your card details. Also the refund policy is a lie as they told me I could not even get my 2.99 back as that's only within the 14 period. Unprofessional pirates.
Dear Aisling:
We’re truly sorry to hear about your experience and understand your frustration. We strive to be transparent with our terms, including the 14-day trial and the automatic renewal process, but we regret that this wasn’t clear in your case. We also apologize if our customer service didn’t meet your expectations—this is not how we want our users to feel.
We want to address your concerns and help resolve this situation. Please reach out to us directly at community@jobleads.com so we can review your case, discuss any possible refunds, and ensure your concerns are properly handled.
Your feedback is very important to us, and we’re committed to improving our service.
Answer: From my experience they are a scam, they do not help you and they do not stop billing you!
Answer: NO! They will not reply to your ticket requests for help with their non-stop billing! BEWARE!
Answer: The Jobs Leads 7/25/2024 answer to Spencer D.'s question tells you everything you need to know. They never sent me a notification of pending billing. The claims regarding the benefits of seamless renewal are condescending at best. Beware of Job Leads.
Hello Bandana:
We’re sorry to hear about your frustrating experience, and we understand how concerning unexpected charges can be. When signing up, we do our best to clearly communicate the automatic renewal and pricing details, but we regret that this led to confusion and an unexpected charge.
Regarding the job listings, we aim to provide accurate and relevant opportunities, and it’s disappointing to hear that the listings didn’t meet your expectations. We also apologize for any delay in responding to your emails—we strive to address all inquiries promptly, and we’d like to help resolve this for you.
Please reach out to us at community@jobleads.com so we can look into your cancellation request and assist you further. We appreciate your feedback and are committed to making sure that you feel supported. Thank you for bringing this to our attention, and we hope to find a resolution that works for you.