Sitejabber Website Reviews and Complaints
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JobLeads is a digital career coach enabling professionals worldwide to get the job they desire.
Our mission is to digitalize all aspects of career coaching to make it accessible and affordable for every professional.

Never miss a relevant job with over 400,000 sources available.
Access every job from 45,802+ headhunters. Connect with all relevant headhunters in your field.
Access all job-seeker MasterClasses created by career experts. Attend all webinars to learn about every aspect of a successful job search.
Unlimited access to guides, workbooks, and powerful templates.


jobleads.com
Hamburg, Hamburg, Germany
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JobLeads Reviews Summary

JobLeads has a rating of 4.7 stars from 1,400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobLeads most frequently mention customer service, good experience and constructive feedback. JobLeads ranks 8th among Career Advice sites.

service
207
This company responds to reviews on average within 1 day
India
1 review
1 helpful vote
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Not satisfied
August 16, 2024

Sisnt find

My 3 weeks fo experience is the portal is not use ful for now

In my view i believe they are more of a social media business, with a diffence that they charge u for spamming u.

Date of experience: August 6, 2024
JobLeads S. JobLeads Rep
12 months ago

Dear Hitesh:

We’re truly sorry to hear that your experience with JobLeads hasn't met your expectations. Your feedback is important to us, and we'd like to understand more about what wasn’t working for you. Our goal is to provide tools that help job seekers like you land their ideal job faster, and it's disappointing to hear that you didn’t find the platform useful during your time with us.

We’re certainly not in the business of spamming but rather aim to provide relevant job opportunities and career advice based on your profile and preferences. If you’re receiving unwanted notifications, we can definitely help adjust your settings.

We’d love the chance to turn your experience around. Please reach out to us directly at community@jobleads.com, and we’ll do our best to assist you further. Thank you for sharing your thoughts!

Colorado
1 review
1 helpful vote
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UPDATE: After posting this review, JobLeads reached out to me and cancelled the charges. They were polite and apologetic about the whole situation, and offered to give me their subscription free for 3 months. I declined, because I didn't find their platform beneficial in the first place, and I still believe that it's predatory, and should be illegal. Regardless, it should be noted that they DID decide to help me out after I posted the review. But I'm still leaving the 1-star rating and original review below:
------------------------------

I signed up for the $3 trial (iirc, that was the cost for a 14-day trial). After realizing that the website wasn't actually giving me anything helpful, I went to my subscription page to cancel, and I couldn't find a button to end my trial.
The website attempted to charge me after the trial period, and luckily my credit card declined it as being suspicious. I went back to the account page, and found that the cancel button was not clearly a link (the usual blue underlined text), and was instead just written in the middle of a paragraph, in the same font. Since then, they've tried to charge me every 6 days, like clockwork. It's been almost 3 months, and they're still trying to charge me. I reported it as a scam to my credit card provider, but it still shows up as an attempted charge every 6 days.
I reached out to customer service and asked them to stop charging me, and they were unhelpful, stating that I didn't cancel in time, and that they're going to continue trying to charge me. If understanding my situation, and still trying to take my money like this isn't predatory, I don't know what is.

This website is a scam, and doesn't provide anything useful for the job search. Their unsubscribe button in their emails also goes to a dead url, so you'll need to block their email addresses if you signed up. If you haven't signed up yet, be warned.

Date of experience: August 6, 2024
JobLeads S. JobLeads Rep
12 months ago

Hello Alex:

Thank you for taking the time to update your review and share your detailed experience. We’re sorry that you initially had such a frustrating experience and felt that the cancellation process was unclear. Transparency and ease of use are important to us, and your feedback highlights areas where we need to improve. We’re glad we could eventually resolve the issue for you and appreciate your acknowledgment of our follow-up efforts, even if the service wasn’t ultimately beneficial for you.

We take feedback like yours seriously and will continue to work on making our platform more user-friendly and straightforward, especially when it comes to subscription management. If there’s anything else we can do to assist or if you have further suggestions, please don’t hesitate to reach out. We appreciate your honesty and hope you find a service that meets your needs in the future. Thank you again for giving JobLeads a try.

Texas
1 review
4 helpful votes
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Consultation in detail
August 15, 2024

JobLeads's resume review differentiates from other sources in
Explaining the roles of a part in Resume
Analyzing the good and bad in me specific one
Recommending me to fix weak points

Date of experience: August 5, 2024
JobLeads C. JobLeads Rep
over a year old

Nghia, thank you for highlighting the key aspects of our resume review service! At JobLeads, we take pride in offering a comprehensive and personalized approach. Our experts not only explain the roles listed on your resume but also analyze your specific strengths and areas for improvement. We provide actionable recommendations to help you fix any weak points, ensuring your resume truly stands out. We're glad you noticed these unique features, and we're here to support you in making your resume the best it can be!
Your JobLeads Social Media Team

AE
1 review
5 helpful votes
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It's good for review the CV
August 14, 2024

This is very useful for me for Applying any job and review the CV any candidates
It's easy to update CV after review from your side
Thanks your help and support

Date of experience: August 4, 2024
JobLeads C. JobLeads Rep
over a year old

Shahzad, we’re so glad to hear that our service has been helpful for both applying to jobs and reviewing candidates' CVs! It’s great to know that our feedback made updating your CV easier. Thank you for your kind words, and we’re always here to support you whenever you need it. Good luck with your job applications!
Your JobLeads Social Media Team

Morocco
1 review
2 helpful votes
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Very good
August 14, 2024

I think it is a wonderful and amazing experience that deserves mention

Date of experience: August 4, 2024
JobLeads C. JobLeads Rep
over a year old

Zahraoui, we truly appreciate your positive feedback! It’s wonderful to hear that you had such an amazing experience with our service. We're honored that you feel it deserves mention, and we're here to keep providing the support you need. Thanks for sharing your thoughts!
JobLeads Social Media Team

Australia
1 review
2 helpful votes
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Refund
August 13, 2024

All was taken care of immediately after notifying of cancellation due to work

Date of experience: August 3, 2024
JobLeads C. JobLeads Rep
over a year old

Hi Trudy,
We’re glad to hear that everything was taken care of promptly after you notified us of your cancellation. We always strive to make the process as smooth and hassle-free as possible. If you need any further assistance, feel free to reach out. Thank you for your feedback!
JobLeads Social Media Team

India
1 review
1 helpful vote
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Refunded subscription amount
August 12, 2024

Thanks Sarah you did a good work in refunding my subscription amount after providing proof.

Date of experience: August 2, 2024
JobLeads C. JobLeads Rep
over a year old

Hi Bharath,
We are glad Sarah was able to assist you with your refund! If you have any more questions or need help in the future, feel free to reach out. Thanks for being a valued part of our community! 😊

GB
1 review
1 helpful vote
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Scam! Avoid!
August 10, 2024

Be careful. Don't order their 2 weeks 2.99 subscription. You think you paid just for these 2 weeks but after they start to charge you monthly fee. It is not obvious and it is not seen anywhere that you will get charged after 2 weeks. This is one point. Second point - their job ads are useless.

Date of experience: July 31, 2024
JobLeads C. JobLeads Rep
over a year old

Hi Denis,
Thank you for sharing your concerns. We apologize for any confusion you’ve experienced with our 14-day trial. To clarify, when users sign up for the trial, they are informed that it automatically transitions into a regular Premium Membership if not canceled within the trial period. This is outlined in the Terms & Conditions and the confirmation email sent at the time of subscription. We encourage users to review these details, including the cancellation notice period, to avoid any unexpected charges.

Regarding the job ads, we aim to provide high-quality opportunities that match your profile. We’re sorry to hear that you found them unhelpful. Your feedback is invaluable, and we’d love to improve your experience. If you have specific concerns or need assistance, please reach out to us at community@jobleads.com, and we’ll be happy to assist you further.

Thank you for giving us the opportunity to address your concerns.
Your JobLeads Social Media Team

Michigan
1 review
3 helpful votes
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Get customer service
August 9, 2024

Great customer service and good site for job leads and help

Date of experience: July 30, 2024
JobLeads C. JobLeads Rep
over a year old

Hi Amina,
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our Customer Service and We're here to support you every step of the way on your career journey. If you ever need anything else, feel free to reach out! 🌟

Uganda
1 review
2 helpful votes
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Thanks giving
August 8, 2024

Am so grateful for the way jobleads administrators respond immediately to the issues we raise to them

Date of experience: July 29, 2024
JobLeads C. JobLeads Rep
over a year old

Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our support. We're always here to help and ensure you have the best experience possible. If you ever need anything else, don't hesitate to reach out! 😊

Germany
1 review
3 helpful votes
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Professional and reliable
August 7, 2024

The offers are varied and professionally prepared to help applicants in the best way.

Date of experience: July 28, 2024
JobLeads C. JobLeads Rep
over a year old

Hi Mah, thank you for your feedback! It made our day! We are glad to hear that you find the offers varied and professionally prepared. If you have any questions or need further assistance, feel free to reach out. Best of luck with your job search! 🌟

Hong Kong
1 review
1 helpful vote
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I experienced significant issues with this company. The premium platform was unavailable during the paid period, and I had no access to any premium features. I never received an email about the automatic subscription, and the screenshots they provided did not match what I saw during my subscription. Despite providing evidence, they have not resolved my concerns. Without a full refund within 24 hours, I will share my experience widely on social media. Beware of this company's deceptive practices.

Date of experience: July 17, 2024
JobLeads C. JobLeads Rep
over a year old

Hi Nicolas L,

We sincerely apologize for the difficulties you’ve experienced, and we completely understand how frustrating this situation must be. Our goal is to provide a seamless customer service experience, so it’s disappointing to hear that we fell short in meeting your expectations.

Regarding the automatic renewal, we strive to ensure that all our customers are fully informed about the terms and conditions, including the renewal process, at the time of enrollment. We’d like to investigate further to address any discrepancies and resolve your concerns as quickly as possible.

Please contact us directly at community@jobleads.com with your account details, and we will prioritize your case to find a satisfactory resolution. Your feedback is incredibly important to us, and we’re committed to making this right.

Thank you for your understanding.

Your JobLeads Social Media Team

Arizona
2 reviews
5 helpful votes
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Do not use JobLeads
June 21, 2024

Jobs are stale and unrelated to search criteria. Customer service is unresponsive and the uncooperative. They continue to charge you if they can and never refund anything. Guarantee of good jobs is not valid.

Date of experience: June 21, 2024
JobLeads C. JobLeads Rep
over a year old

Hi Dan,

We’re sorry to hear about your experience, and we sincerely apologize for any frustration this has caused. It’s our goal to provide relevant job opportunities and responsive customer service, so it’s disappointing to hear that we didn’t meet your expectations.

We take your concerns seriously and would like to address them. If the job matches were not aligned with your search criteria, we’d appreciate the chance to review your account and make any necessary adjustments. Additionally, if you’ve had issues with billing or refunds, we’d like to resolve these as quickly as possible.

Please reach out to us directly at community@jobleads.com with your account details, and we’ll prioritize finding a solution for you. Your feedback is important to us, and we’re committed to improving your experience with JobLeads.

Thank you for bringing this to our attention.

Your JobLeads Social Media Team

GB
1 review
5 helpful votes
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Major scam, avoid!
June 19, 2024

I paid for a one-off application which someone lead to a Premium membership of £59.99 per month! They should provide clear and transparent pricing models as all they do is push you to - what is clearly a friend's business of spin-off of their own - to pay £600 for a rewrite of your CV. Given not a single one of their roles materialized into even a conversation I also question the legitimacy of their postings. This may be legally set up business, but clearly just scammers.

Date of experience: June 19, 2024
JobLeads S. JobLeads Rep
12 months ago

Hello Carina:

We're sorry to hear that you feel this way and that your experience wasn’t what you expected. We understand how frustrating unexpected charges can be. When users sign up, all pricing details, including the automatic renewal terms, are clearly outlined in the Terms & Conditions and the confirmation email. We strive to be transparent, and we’re always here to help clarify any concerns.

Regarding the CV services, we work with trusted partners who are experts in the field, and this is offered as an optional service for those who need it. We aim to provide tools and opportunities to help job seekers, but we recognize that results can vary depending on the market and other factors.

We’d love the chance to assist you further and address any remaining issues. Please reach out to our support team at community@jobleads.com so we can help resolve this for you.

Michigan
1 review
4 helpful votes
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Don't give them any card information
June 15, 2024

Jobleads.com is a den of thieves. They lower your membership to basic which is free then they want to charge your card. Do not waste your time or money on this site.

Date of experience: June 15, 2024
JobLeads C. JobLeads Rep
over a year old

Hi Dave,
We are sorry to hear about your experience. 😔 At JobLeads, we strive to ensure our members receive the best possible service. If you've encountered an issue with your membership, please reach out to our support team directly so we can resolve this for you. Your feedback is important to us, and we want to make things right.
Your JobLeads Customer Success Team

Turkiye
1 review
5 helpful votes
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They scammed me too
June 14, 2024

I don't know how I became a permume member in jobleads platform but I found out when my back texted me there is not enough money in your account for this bill, and I unsubbed from that but still they trying to bill me, and I tried so many time to asked a refund and some answer but still nothing, it's a scam that I don't know how to get rad of them I just keeping my wallet empty,

Date of experience: June 14, 2024
JobLeads C. JobLeads Rep
over a year old

Hi Kazem,
Let's get this resolved for you.
Please send us a direct message with your details, and we'll investigate the issue and ensure you receive the support you need. Thank you for your patience!
JobLeads Customer Success Team

North Carolina
1 review
6 helpful votes
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This website doesn't feel right...
June 12, 2024

I signed up for Job Leads' 14-day Premium trial for only $2.99. Seems worth it, right? It's not.

Job Leads promises to connect you with recruiters while listing jobs matching your skill set. If you search for a specific job and click on a result, you're redirected to another job site and are required to make an account to view the job. Once you do that and click the link to apply, you're redirected AGAIN, this time to the company's website that listed the job...and you see the job doesn't even exist. This happened to me six times. That can't be a coincidence.

This just seems like a scam. Job Leads preys on desperate job seekers who are looking for something - anything - to be able to survive and provide for their families. This website will take your money and run while only pointing you to fake job openings listed on other websites. Absolutely despicable.

Date of experience: June 12, 2024
JobLeads C. JobLeads Rep
over a year old

Hi Justin,
We're genuinely sorry to hear about your frustrating experience with our Premium trial. This is definitely not the experience we aim to provide.

We strive to offer valuable connections and accurate job listings to our users. It sounds like there's been a serious issue with the job listings you encountered, and we want to investigate this further.

Please reach out to our customer support team with the details of your searches. We’re committed to making things right and improving your experience with JobLeads.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve these issues.

Best regards,
Your JobLeads Customer Succes Team

GB
1 review
4 helpful votes
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Being made redundant and out of work for 5 months I was feeling desperate, saw this, took the 2 week trial and then didn't much value from them. 2 weeks later £59 was taken at a time where I have little savings left.

Date of experience: June 11, 2024
JobLeads C. JobLeads Rep
over a year old

Hi Dante,

We are really sorry to hear about your experience, especially during such a challenging time. We understand how tough it can be to navigate job searching and finances simultaneously.

Please contact our customer support team at community@jobleads.com so we can review your case and see how we can assist you. We're committed to ensuring our users find value in our services and will do our best to address your concerns.

Thank you for sharing your experience with us. We're here to help and support you.

JobLeads Customer Success Team

Canada
1 review
4 helpful votes
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Scammers
June 5, 2024

I can't cancel or delete my profile with jobleads! They keep charging me automatically on PayPal, even I cancelled automatic payments. I has to close my PayPal account because of this. They keep sending emails after I unsubscribed...horrible, horrible, horrible...

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 5, 2024
JobLeads C. JobLeads Rep
over a year old

Dear Tanya,
We sincerely apologize for your negative experience. Can you please provide more details via DM or to community@jobleads.com? We want to understand the full context to address this appropriately. Our team is working on this issue as a priority
Your JobLeads Customer Success Team

Massachusetts
1 review
3 helpful votes
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I bought the 2 week trial for $2.99 to check out the service. There was NO MENTION of an autorenew that would cost $69.60. I was floored when PayPal charged my bank card for that amount. I tried to get through to customer service via email stating that it was NEVER clearly stated that this would turn into an autorenew service. DO NOT FALL FOR THIS SERVICE! It is complete and utter B.S. I learned the hard way. I tried to get them to refund my money as I have been laid off and do not have a lot of disposible income at this time. They basically just sent me a form letter stating there would be NO REFUND. They do not clearly state the terms and condiditions of the Trial Subscription. I have no idea why it costs $69.60 to continue a trial that initially cost $2.99! AGAIN DO NOT USE JOB LEADS OR YOU WILL BE
SORRY! They will also autorenew you again! It's pretty sad that they take advantage of people out of work or trying to get a legitimate position. It's absolutely disgusting. They should be ashamed of themselves! I wish I could rate them a ZERO!

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 28, 2024
JobLeads C. JobLeads Rep
over a year old

Hi Louise,

Transparency and customer satisfaction are our top priorities, and it's clear we've fallen short in your case.
Please reach out to our customer support team at community@jobleads.com with your account details and mention this post. We'll prioritize reviewing your situation and do our best to resolve this for you.

Your JobLeads Customer Success Team