JoannesDress.co.uk

I have just received my dress! I'm so happy with the dress and the experience buying from Joanne. The dress is amazing, very good quality! The service is awesome, they reply you fast and help with what you need. Thank you for the Team. I highly recommend!

Ordered this dress for my prom. Shapes and size looked amazing. I ordered a standard size which meant I had to take the dress to the tailors to be shortened, also as I have a large bust and small waist I needed some adjustments to the top, although this was my fault I should have paid for a custom made dress. The tailor was very impressed with the quality of the dress and said it was much better made than some high end high street shops. I was so impressed with the quality of the dresses and speed of delivery. Thanks.

Okay so this is an online website and even though its alittle scary let me tell you what i did. I went tried on dresses at a dress shop and got my measurements and tried finding one that fits me awesome. I went online to the shop to see if they had a similar one for cheaper. Turns out they did. The dress in the actual shop was close to 600. And this one i got for 200.00 plus shipping. AND! They custom fit it to my size. I got the shipment in about 2 1/2 weeks. And it still looks amazing. If you are on a budget this is defiantly the way to go. They are worldwide.

I purchased a wedding dress from this company, do not be misled by the glossy site and five star reviews. The dress was unwearable due to the armholes being far too small although I am a size 8, the material was different and the hips too large.
They did not respond to my emails within the 7 days returns policy and when they did reply they stated that as the waist size was correct they would not be refunding! I was unable to wear the dress and because of their non existent customer support I have been unable to get a refund and have not received an apology. I will have to take up a claim through Barclaycard. This is not a UK company but a company based in China, do not be misled by this company.

After ordering a simple 16 and it turning up a completely different red I asked to have a refund. After many messages toing and froing with them saying I was wrong about the colour they said I could have a refund but would have to pay 60% of the cost of the dress and pay for postage back to China! China is not stated when ordering and as it goes under a co.uk business name it does not imply it will be coming from China.
Know that I know I ve been had as it ll cost the same amount to return the dress to them as it did for the dress I ve realised I ll have to try and sell it myself. If all that wasn't bad enough I ve had a demand for a further £27 from customs saying I have to pay the import costs.
I am bewildered that this company are allowed to sell as they are unprofessional and completely immoral.
If anyone knows what I can do to stop others being conned please let me know!

I was another one of those who read the reviews and thought "Oh no, I've paid a good sum of money for a fake plastic bag dress from a scam website". I ordered a dress for my prom and when it came it was gorgeous (recieved quite a few compliments about it), I was happy with the quailty too. It needed some alterations but other than that, there was no fuss with delivery or anything and I was pleased with the service. Overall would recommend. I can't speak for anyone else but my personal experience with Joanne's dress was a good one.

I ordered what should be a made to measure dress, it arrived and was huge. Not at all made to measure. The dress was not the correct colour & they told me that my computer screen must be wrong! It had black marks all over it & was very poorly made with loose thread all over!

The customer service I was appalling, they refused to refund me & we're very unprofessional in their emails. They told me the reason the dress was so cheap (I wouldn't class £100 as cheap) is because it's made in a factory & I should wash out the marks & just 'understand'! Bloody understand!

Don't waste your money! I'm absolutely disgusted!

I am sooooo happy! Firstly, the communication was great, i was always updated of where my dress was, Secondly, i actually had my dress in my hands 3 days before the original set shipping date! Which is fantastic because i was worried it would not arrive in time for my party,, And thirdly, the dress is fantastic, it is exactly how it is shown in the picture! I am very pleased with Joannesdress and i will be buy in more items off here! So thank you very much, i know I\'m going to enjoy my night with this dress and i will recommend this site :)