JoannesDress.co.uk Questions & Answers

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How long it takes for you to make a wedding dress?

asked by sandra G. on 2/20/18

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hi how do i rotate a picture. cant seem to do it. thanks. lynn
I ordered 3 dresses same style but different colours. None of them was the colour of the samples. I have contacted them several times bot return them but they will not reply to me and the 5 days return policy will expire soon.
I;m looking to order two dresses,but looking at your review ,its seems that the sizes are different and customer services, plus refunds are abysmol. Which doesn't give me the confidence in using the site
I have ordered a dress for my wedding next Friday it was placed as rush order and the total cost was £208.86, I cannot trace the order on the online account and now no-one will reply to my email enquiries, I would like a full refund immediately, this is appalling customer service, I will be forced to take this further with consumer rights and will be taking legal action, please get in touch!
Is anyone from the United States? I was just wondering if by any chance any of you who are from here could give me an estimated amount of time it took for the dress to arrive or exactly how long it was before you ordered the dress that you set event arrival date and if the dress came on time. I am currently in a lot of stress because my dress has not arrived yet and I only have a couple more days until the event arrived.
I ordered 4 dresses then asked to not make until i confirmed the pink i wanted. Been back and forth with regards to the colour and still not happy as the swatches do not match the actual dress online and vise versa. The dress fabric has not been cut, made or shipped yet they wont give me a full refund as it is passed 24 hours! It took that time to even get a response! Trying to get my bank and consumer rights involved... help :(
I am about to buy this dress for my wedding, anyone ordered them before? Thank you http://www.joannesdress.co.uk/admirable-tealength-sweetheart-budget-bridal-dress-princess-with-sash-p-8333.html

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