The ordering process was seamless, and I was impressed by how quickly the rings arrived. Upon opening the package, I was truly blown away—the beauty and quality of the jewelry exceeded all my expectations. I sincerely appreciate such a wonderful experience and will not only order again in the future but also share this amazing company with others. Thank you!
The wait was long but it was worth it when I received it I love my ring now I'm waiting for my other one to come in
Never received I order it over two months almost I sent email after email about the order they send me an email it shipping I still don't have it at this point I want all my money back and the express shipping now they asking for an review on something I didn't get
We love our wedding ring it fit us very good thank you for being so nice to us we really enjoyed y'all thank y so so much!
It took a long time for the order to come in. You guys do not have a 800 number customer service number and it takes a long time for you guys to respond to email. It have to be a better system. Thank you.
I ordered this beautiful ring and I need to return it. Looks kinda goofy because the size of the ring is enormous. Sadly, I will be returning it.
I've loved looking on the website at their jewelry. I've ordered quite a few last month and this month also. So I can't wait till there here. Good quality stuff.
First site I looked up for my wedding ring and the right size! Found it in minutes of looking at the site and I love my ring
Order over a month ago. Emailed them over 2 weeks ago about my order. Finally received email back offering 10% refund and they'd shop out my item immediately. I said yes, item shipped and still waiting. Again, it's been 2 weeks since they shipped it.
Their policy indicates tag must be attached. The reality is with the tag it fit better and was fine. It was when I took the tag off the weight of the top of the ring made the ring spin! DONT RECOMMEND THIS RING OR COMPANY!
Toral rip off.
Paid foe 3 day service and the price of the rings.
Never recieved the rings!°!
Had to open a dispute so my bank can handle it sine their customer service would never answer me, even after almost a month!
If you want to do a return, you must pay for the international shipping, which was half the cost of my ring that did not fit!
A long wait. It took longer than I expected to get my ring. I didn't know that the ring would be coming from China.
This was a awesome ring my wife to be loved it she has not taking it off yet I'm so thankful
I absolutely love my ring its amazing and totally one of a kind i get so many complements on it.
I paid for a ring in december and still have not received it! I would like to know why it is taking so long to receive something that i paid for
My order took a month to come and was promised the 15% coupon discount which I never received. I probably will never order from you again
Overview
Joancee has a rating of 4 stars from 4,400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 3rd among Engagement Rings sites.
Instant Feedback
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members