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JMBullion

How would you rate JMBullion?
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Nevada
1 review
0 helpful votes
Follow Dante R.
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The title says it all. Didn't take long for the package to arrive and the coin came in perfect condition. I have purchased many coins throughout the years from JM and always finish off satisfied. I will definitely buy again!

Date of experience: February 23, 2019
Florida
1 review
2 helpful votes
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Order status
March 21, 2020

I am disappointed with JM Bullion response to inquiry on confirmed order status. I made a purchase of silver bars on 3/09/20 and just received product on 03/20/20 to day by US mail. I am still waiting for my other order purchased on 03./13/20. JM Bullion needs to do a better job at communicating with its customer base. I have tried to communicate by chat, e-mail and phone to no avail. It is debatable whether I will do business again.

Date of experience: March 20, 2020
Georgia
1 review
0 helpful votes
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Excellent service
December 25, 2019

The coins were as described, small premium over spot and quick delivery in time for Christmas. I have ordered many times and have been very satisfied each time. I will continue to use JM Bullion for my precious metal needs.

Date of experience: December 24, 2019
Michigan
1 review
1 helpful vote
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S & H
November 11, 2018

Website gave option of "3 day Air" (UPS). Package arrived the very next day. Normally a good thing BUT nobody was home. Got a lot of run around and a lot of stress trying to arrange appropriate delivery through UPS. Very stressful when dealing with such expensive items. What's the point of paying extra for secure delivery when you end up inconvenienced?

Date of experience: November 9, 2018
Wisconsin
1 review
0 helpful votes
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Jm is pretty good
May 27, 2020

I have bought and sold to several dealers.
Jm is sometimes cheaper, always fastest, and great with tracking. Once I was paid less than contracted, but that was taken care of with a quick phone call. They have great, sharp and engaging people.
It is a pleasure dealing with them.

Date of experience: May 27, 2020
Kansas
1 review
0 helpful votes
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Great product and service
September 10, 2018

My coins arrived promptly and well secured. They were in the condition as advertised. The up-charge for credit card seems a bit steep as compared to other payment methods. Wonder if they might consider a discount for vets in November? I have used them for many of my coin purchases in the last three years as there are few coin dealers in my area. Always excellent service and quality.

Date of experience: September 9, 2018
Minnesota
1 review
0 helpful votes
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Order never showed up even though it was stated as delivered. It was rather strange how it all evolved. After 2 months of waiting it suddenly showed up in the community mail box. I suspect it had been delivered to the wrong address (it's an HOA community with multiple mailboxes.) and who ever received it finally delivered it. Even so it was nice of JMBullion to stay on top of the problem trying to track down the delivery. I am a novice investor in silver and have made several purchases from this company and have enjoyed ordering with them.

Date of experience: May 7, 2023
Illinois
1 review
0 helpful votes
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Everyorder I have received has been sent quickly and is always shipped in a box that no one else knows what it is! Great place to order from and lots to choose from!

Date of experience: May 13, 2024
New York
2 reviews
14 helpful votes
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5 Star customer service
October 29, 2015

I have placed numerous orders with JMB, and could not be more satisfied. I once had a minor issue on one round I received, and the customer service rep treated me like a valued client and promptly offered to exchange, without me needing to pay for shipping.

Date of experience: October 29, 2015
Minnesota
1 review
0 helpful votes
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Great Company
June 16, 2020

I order for the first time to start the process of securing my wealth with physical silver and gold and the experience has been great with JM Bullion. The product came fast and well packed. My coins look great. The packages could stay sealed if you like if you order a certain amount. I will continue a monthly order as time goes on.

Date of experience: June 16, 2020
Arizona
1 review
0 helpful votes
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Precious Metals
August 11, 2018

JMBullion is a fabulous company to do business with, you can purchase quantity or a single piece. My coins and Silver bar were delivered in a timely manner and in excellent condition. The prices are great and there is always a Representative available online to answer any questions you may have. I would recommend JMBullion to all investors, The seasoned vet and those who are new to investing in precious metals.

Date of experience: August 11, 2018
Charles B.
Ohio
1 review
0 helpful votes
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I have received several orders from JMBullion the past couple months and very satisfied with the coins and delivery, I do want to state for some reasons a day or two after I placed my latest order from you that I am unable to access your website now. I get a response of bad inquiry. I do not have any such problems on any other websites for various items. I know this sounds ludicrous but did you somehow block me from accessing your site? This problem occurred as I was moving around in your site on pricing different items and pricing for different quantities. Not sure if you have a program in your software system that blocks accessing your system by someone's email address Please let me know. Thanks.

Date of experience: March 9, 2020
Pennsylvania
1 review
0 helpful votes
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Happy Customer
January 21, 2019

I've been completely satisfied each time I've ordered from JMBullion. The product is always packaged well and I'm equally satisfied with the quality of my purchase. You carry product from the Sunshine Silver Mint, which is my primary reason for ordering from you. Your prices are reasonable and your shipping options make it easy to receive my order within a few days. I also appreciate that your website is easy to navigate through.

Date of experience: January 19, 2019
KR
1 review
2 helpful votes
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The coins I ordered arrived to my APO address very quickly, packaged well, and in the exact condition as advertised. The coins were intended as gifts for going away gifts and high school graduation. All the recipients were pleasantly surprised. The only thing I would recommend is that you have a gift option (message or wrapping).

Date of experience: June 30, 2023
Idaho
2 reviews
0 helpful votes
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Quick
December 27, 2018

These guys get it done, great website that is easy to navigate, awesome selection of metals in different configurations available. Placed order, received order in 3 days well packaged, very happy with results. This is my first time ordering with JMB and will continue to ordering with JMB moving forward.

Date of experience: December 25, 2018
Colorado
1 review
0 helpful votes
Follow Pie K.
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The choosing and ordering were simple, even though there were plenty of options from which to choose. The wait was much shorter than I expected. And the product is perfect. I had to take one out of the sealed plastic just to handle it and experience its raw beauty. I carried it around for days before I put it in the safe with the others. I'm very happy with this transaction. I wish all of my business transactions were this easy and pleasant.

Date of experience: July 26, 2018
Arkansas
1 review
0 helpful votes
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Samll 1st time purchchase
May 8, 2023

Had never purchased metals online before this. JM came highly recommended by multiple people in the financial industry whom I respect. The process was clear and simple and well explained. The delivery was prompt and secure. Very pleased with my transaction. Will work with again in the future I'm sure.

Date of experience: May 8, 2023
California
1 review
0 helpful votes
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As always my order was shipped to me in 3 days. JM Bullion has always made it a point to take care of their customers needs. When orders are delayed they'll let you know via the my orders screen on their website. This latest purchase had to come from 3 different sources and they still got to me in 3 days.

Date of experience: May 14, 2019
Virginia
2 reviews
1 helpful vote
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I have placed several orders with JMBullion, and all have gone smoothly, from online order, confirmation emails, shipment arrivals, quantity and quality of the product, follow up... great customer service and great job, all the way, every time. They've got this down pat.

Date of experience: March 27, 2019
Florida
1 review
0 helpful votes
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I'm happy!
June 12, 2018

I intend to purchase more. These are exactly as described and I have confidence in the company... I'm looking at the Egyptian pieces as they seem very artistic in nature, not just for when the SHTF... Thanks again. Great service and a discount...

Date of experience: June 12, 2018

Overview

JMBullion has a rating of 3.5 stars from 3,368 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JMBullion most frequently mention precious metals, great service and fast delivery. JMBullion ranks 1st among Gold sites.

service
279
value
279
shipping
280
returns
91
quality
270
This company does not typically respond to reviews
+301