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JibJab

How would you rate JibJab?
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Michigan
1 review
0 helpful votes
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Christmas tradition
December 19, 2016

We've been sending out these JibJab ecards with our family's faces on them for years. They're great. It used to be $2 which was perfect; now it's an $18 subscription with auto-renew. We only use it for Christmas, so it's a bit much, but still worth it

Date of experience: December 17, 2016
Arizona
1 review
0 helpful votes
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Pretty easy to manuever
December 22, 2016

Im not very technically savvy and couldn't believe I could put the video together. I really did not want to spend $18. Would be nice if there was a 1 time video option of like $5. But my family did enjoy it

Date of experience: December 20, 2016
Arizona
3 reviews
0 helpful votes
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Hillarious!
April 25, 2017

Everybody I have sent a JibJab to so far has called within 10 min. Of receiving it to tell me how much they LOVED IT! They all said how they have watched it over and over. For $18.00 a year my "Snail Mailing" of cards to Family and Friends is now over. JibJab is better because unlike a card you buy and mail you can customize them with the recipient's face. That's always a hit.

Date of experience: April 23, 2017
New York
1 review
0 helpful votes
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A world of "FUN"
May 5, 2021

I was first introduced to Jib Jab many years ago by my brother & sister in law when they sent their Christmas cards out. I loved it so much, I have saved it
On my computer! A friend just sent Jib Jab out for Father's Day & put on FB.
I saw it & wanted to try it. My experience creating the music videos & cards
Has truly been wonderful. Jib Jab helps spread "smiles"! I now share with
All my family & friends the "Jib Jab" fun!

Date of experience: June 25, 2016
South Carolina
1 review
0 helpful votes
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Pure enjoyment! Hilarious cards!
October 18, 2017

Every once in awhile, a product delivers. JibJab does just this. I typically personalize with my friends's headshots when I make these cards. So hilarious! They are really funny and so easy to make! Highly recommend.

Date of experience: October 16, 2017
California
2 reviews
0 helpful votes
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Fun
June 3, 2017

I use jib jab all the time to entertain my friends. I would love it if you would expand the selections to include blondes with long hair... we have many in our family and would work better when doing my cards. Would also like it if the pictures I used could be saved on the site so I don't have to go searching for more images. More group choices too would be nice. I would use it more often.

Date of experience: June 1, 2017
GB
1 review
0 helpful votes
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Great customer service
November 2, 2017

I signed up to JibJab last year so I could make an e-card for my niece. I hadn't realised that the subscription fee would be taken automatically from my account at the end of the year and when the money left, assumed I'd never see it again. But within minutes of me writing to explain what had happened, my money was refunded. No fuss and with great courtesy. It's restored my faith in e commerce.

Date of experience: October 31, 2017
Argentina
1 review
0 helpful votes
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Being part of the party!
May 29, 2017

Sent a JubJab two videos (happy birthday) for my nephew, 6 years old, who lives in Brazil (my family and I live in Argentina).
The videos were son funny that they became the party itself! Children stayed in front of the TV, asking to play it again and again! Nobody could stop laughing!
I've got many messengers from my parents and brothers telling about the success of this surprise. They told me, it was like if I were there with them.
This made me so happy!
Thank you very much for such an experience!

Date of experience: May 27, 2017
GB
1 review
0 helpful votes
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Great Fun
February 22, 2017

Great fun way to send an ecard. I am getting better at putting the faces together now. Would like to know how to delete my cropped photos as they all seem to be saved which can get confusing. Easy sight to use.

Date of experience: February 20, 2017
New York
1 review
0 helpful votes
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I've tried the site before but never paid for anything. On my son's birthday I made a funny birthday card and when my family watched it everyone was rofl. Thanks to everyone who works hard maintaining jibjab. Keep up the good work

Date of experience: August 19, 2016
Tennessee
1 review
0 helpful votes
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Really Hit the Spot with My Wife
February 28, 2017

She so enjoyed her valentine card that she kept showing it to other people. Thank you.

This box demands at least 100 characters. Which is ridiculous. Who is responsible to determine what is an adequate description. We loved the eCard but I now extremely dislike their lack of customer friendliness in this review process. But now that I'm above 100 characters, they don't even allow me to expand this box so that I can see my whole message. They clearly need someone to help them with customer relations. That's too bad.

Date of experience: February 26, 2017
Georgia
1 review
0 helpful votes
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I initially reached out to JibJab customer service for assistance with my login. Within a few days I did receive a response assisting me with acquiring a new log in email since I was no longer able to access the old email address that I used when I signed up for the program. Since then I have sent 5 emails requesting assistance cancelling the subscription altogether and have yet to receive a response. They do however keep sending me a request to leave a review for my customer service experience So since they failed to respond to me, this is my review- very poor.

Date of experience: June 16, 2016
Washington
1 review
8 helpful votes
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I was trying to make an ecard and came across this site. A few of the personalized videos cracked me up and I was planning to buy one. Turns out you have to do an annual subscription... no way I'm paying $18 for one video. Why is there no pay-per-use option? Also, an adjustable face shape would be nice. Went somewhere else.

Date of experience: February 14, 2014
Canada
1 review
0 helpful votes
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Somewhat dissatisfied
January 6, 2017

While I do enjoy my jibjab experience and I love the fact that there are so many videos to choose from. I do have a lot of fun with it. I wish there was another way to make the mouths on each face. They look a little strange in the videos because when they open it is a big black space that takes away from the look of the person as well as the video. That is my only complaint, Otherwise everything else is so much fun. I am glad I joined and will continue to use jibjab often. Thank you.

Date of experience: January 4, 2017
New York
1 review
0 helpful votes
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Five stars!
February 1, 2017

Jib Jab offers animated holiday choices that are easy to navigate in the selection and customization process. The joyous responses from the recipients say it all. Thank you! Please over more cartoon animation choices throughout the year similar to the sledding themed option from this past Christmas/New Years. How do you gather ideas for future card offerings? Jim

Date of experience: January 30, 2017
Australia
1 review
0 helpful votes
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Failure to receive cards
August 14, 2016

I have sent 3 cards so far and no one has received them. I have needed to copy the url link into an email in order for all the recipients to receive anything. They've checked spam folders as well and nothing. Very disappointing but great idea.

Date of experience: August 12, 2016
Florida
1 review
0 helpful votes
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Paid for susbcription but then the "put faces in the video birthday cards" repeatedly demands to install flash player (which was already installed with the latest version). Dysfunctional... disappointed...

Date of experience: July 26, 2016
Pennsylvania
2 reviews
0 helpful votes
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Great app but one change please
December 13, 2016

Please make these available with 4 people in addition to 5. Many of my family members have 4 people and when you have to pick 5, a stranger shows up in the pics. I would like this changed. Also, would it be possible to do pets? Dog and/or cat ones would be wonderful!

Date of experience: December 11, 2016
Pennsylvania
1 review
0 helpful votes
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I've had fun with JibJab!
December 31, 2016

I started using JibJab as a way to send a friend a fun birthday card but then kept playing with it and sent other friends and family really cool and funny videos! It made it even easier when I discovered the app for my smart phone! Easy to use and lots of fun!

Date of experience: December 29, 2016
New Jersey
2 reviews
0 helpful votes
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I have followed jibjab for many years. I decided to finally get a membership. Very satisfied with using their service. You can share as much ecards as you like by email. But note there is an additional small fee to download them to your computer if you want to keep them digital right managed free. Enjoying the laughs!

Date of experience: December 28, 2016

Overview

JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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