My experience with Jib Jab was awesome! Submitted my inquiry and response was prompt and efficient. I definitely recommend their fun product!
So fun to use... esp during Christmas. Thanks for all the laughs. So easy to use. Do everything right on my phone.
It makes me laugh every time I watch it. My co-stars also got a kick out of it. Definitely worth it. Thanks.
I am cancelling my subscription. I want to be refunded my money. Not interested any more. How do I get this done?
Selections are limited. Setting up message not as easy as it could/should be. This app is not what it's promoted to be.
Sent it out to friends and hey got lots of smiles and laughs. It was super funny. Thanks I'll use it again
I made the video to post to my brothers Facebook but was unable due to error message. Very disappointed with the experience.
Thank you so much, JibJab for the great customer service. I really appreciate it, Unlike other companies, you put the customer first.
I thought that I was buying a card for $1.99~ and got charged a year's membership for $18.25~. Can this be fixed?
Very satisfied, I even opted for another year $18.00. I wish that they were cheaper. I am very happy with their services!
She gave me the exact help I needed, with no nonsense. Very refreshing to just be helped with exactly what I needed...
Fun making the card and 100 characters is way too much information to provide, as I said far to much detailed information
It was very difficult to find e-cards that were charming and in good taste appropriate to send to friends and family members.
Why not make it possible to buy a single card at a time rather than having to sign up for a subscription?
The emails between the two parties was constant, The issue was sorted out quickly in a friendly manner. Thanks goes to Danielle.
Some of the music videos are cool, but personalizing them is not so user friendly, IMO.
The non-music videos are, frankly, lame.
JibJab is always fun, not only for the recipient, but the creator! I always have a good laugh when creating a card!
I really like the application. However, I could use some more music videos - this is what really makes it fun to use!
We laughed too much! Will use it even more in the future! Hope you make more cards and funnier for the future.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.