website thubmnail of JibJab

JibJab

How would you rate JibJab?
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Spain
1 review
0 helpful votes
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E mail doesn't work. Never received
October 10, 2016

I tried to send some of my videos to my e mail. Said were sent. Never received.

And your web is not adapted to the Spanish alphabet.
So my last name wouldn't be correct.

Date of experience: October 8, 2016
Australia
1 review
0 helpful votes
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Easy as...
July 27, 2017

The birthday videos are easy to use and hopefully, a pleasure to receive. I would like more kid-friendly ones and more Australian content. Kids love football but Aussie Rukes was nowhere to be seen.

Date of experience: July 25, 2017
Australia
1 review
0 helpful votes
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Great ideas
December 30, 2016

I usually make 2-3 jibjabs each month and I find the personalised videos to be really funny. I would like it more if they released new videos monthly, as I feel I have used most of them already.

Date of experience: December 28, 2016
California
1 review
0 helpful votes
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Not worth it!
January 5, 2017

Not worth it! I wanted to send bday cards and the site was always down totally awful considering I just purchased this again in a do call offer... thinking not to renovate again... ever

Date of experience: January 3, 2017
California
1 review
0 helpful votes
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Fast response time!
June 9, 2018

I noticed I had an annual charge on my credit card. I wasn't sure how it got there but when I wrote to jibjab support line, it was immediately taken care of and refunded.

Great work at jibjab!

Date of experience: June 7, 2018
France
1 review
0 helpful votes
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Awesome
May 4, 2017

Took a while to become familiar with the site but my wife and I love it
The robot addon is very annoying, and at 76 and 77 years of age difficult to see properly

Date of experience: May 2, 2017
GB
1 review
0 helpful votes
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One downside
January 23, 2017

Love what you can do with Jibjabs videos. My only downside to the cards is I wish you could embed them into websites.

Other than that it does what it says on the tin.

Date of experience: January 21, 2017
California
1 review
0 helpful votes
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We really liked the ease of use for this app. We used it to send several videos as something different for our parents 48th Wedding Anniversary! They laughed so much! Thank you so much!

Date of experience: March 3, 2017
Missouri
2 reviews
0 helpful votes
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WTF
June 6, 2016

It is becoming cheaper and cheaper. Not in price but in what you can do. LESS CHOICES now LESS CONTROL now like WTF this used to be pretty good but has really gone down hill. Hey JibJab you are suppose to get better with time?

Date of experience: June 4, 2016
Michigan
3 reviews
0 helpful votes
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Refund
September 8, 2020

I couldn't do a full subscription & I needed a refund. The JibJab team was kind, fast, efficient. They worked with me on refunding me right away and I appreciate there being no hassle.

Date of experience: September 8, 2020
Indiana
1 review
0 helpful votes
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JibJab videos are fun! Especially during Christmas! You get to upload pic's of family and friends to actually STAR in the videos! Pleasant experience!

Date of experience: December 21, 2016
Colorado
1 review
0 helpful votes
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Invasive
September 15, 2016

I've received too many emails from you and really don't like the automatic renewal thing like Angies List does--it exploits the average unconscious consumer.

Date of experience: September 13, 2016
California
1 review
0 helpful votes
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Best digital card maker ever!
February 28, 2017

My first expirence to this website was very pleasing and getting around/managing the website is very simple. I would definitely recommend using jib jab.

Date of experience: February 26, 2017
Thailand
1 review
1 helpful vote
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Member
May 20, 2017

Please terminate my membership for next year. I want to use your card only for this year. Please let me know when you reset my advance payment via paypal. Thanks.

Date of experience: May 18, 2017
Massachusetts
1 review
0 helpful votes
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I ended up cancelling my annual subscription with this company, which is often a burdensome task. They did so quickly and with graciousness. A very easy company to work with!

Date of experience: September 3, 2020
RU
1 review
0 helpful votes
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I am an old JubJan user, started with old traditioal Christmad elf clip. New version of the program provided new nice features for editing. However, still there is a room for improvement. For instace, ability to efit after 1st version of the clip is issued

Date of experience: October 12, 2016
Pennsylvania
1 review
0 helpful votes
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Great help!
May 5, 2021

I noticed an unauthorized charge to my credit card for a JibJab annual renewal. I called and the charge was immediately and pleasantly corrected. What's relief!

Date of experience: July 5, 2016
Maryland
1 review
0 helpful votes
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Fun with friends
December 22, 2016

My friends laughed when they saw their faces in a Christmas jibjab on Facebook. I just sent a birthday jibjab to my best friend. No more birthday cards for me.

Date of experience: December 20, 2016
New Jersey
1 review
0 helpful votes
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Amazing Experience!
June 23, 2016

The site was very easy to use and the price is incredibly fair. Everyone loved the videos and I would definitely recommend this to anyone. I'm a customer for life.

Date of experience: June 20, 2016
Arizona
1 review
0 helpful votes
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More
August 3, 2017

Fun to create; however, where are new cards? Can't keep using the same cards for the same friends. I've noticed ONE new card in months. I probably won't renew subscription.

Date of experience: August 1, 2017

Overview

JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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