website thubmnail of JibJab

JibJab

How would you rate JibJab?
grey star
grey star
grey star
grey star
grey star
Florida
1 review
0 helpful votes
Follow Judith H.
Unfollow Judith H.
Send Message
Share Review
Report Review

Fun making friends come alive.
March 29, 2017

Such a fun and creative way to allow one to have a really fun time by themselves. Later sharing my creations with the persons I have included makes them happy.

Date of experience: March 27, 2017
New Zealand
1 review
0 helpful votes
Follow Anita J.
Unfollow Anita J.
Send Message
Share Review
Report Review

JibJab
March 22, 2017

JibJab is great. My friends and I get a lot of laughs from this site. I love the different scenarios and how you can add different people to the scenes

Date of experience: March 20, 2017
Canada
1 review
0 helpful votes
Follow Wendy S.
Unfollow Wendy S.
Send Message
Share Review
Report Review

Entertaining
December 29, 2016

I've been a member for a few years and enjoy making personalized videos for various occasions. Friends get a kick out of seeing the family entertainment.

Date of experience: December 27, 2016
Oregon
1 review
0 helpful votes
Follow Heidi J.
Unfollow Heidi J.
Send Message
Share Review
Report Review

Customer Friendly Company
December 30, 2016

I was billed for a service I believe I had cancelled. This company made it easy for me to cancel my subscription on line and even refunded me. Thank you

Date of experience: December 28, 2016
California
1 review
0 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Send Message
Share Review
Report Review

Great Service
February 15, 2018

There was a charge in my account due to a mistake and I emailed their support team and a day later was taken care of, fast efficient service! Thanks Jibjab!

Date of experience: February 13, 2018
GB
1 review
3 helpful votes
Follow Nicola S.
Unfollow Nicola S.
Send Message
Share Review
Report Review

Thought I was getting one free funny for my boyfriends birthday ended up with a years subscription for $18 that was not the plan. Have taken it up with PayPal

Date of experience: October 22, 2016
Alessandra S. JibJab Rep
over a year old

Hello! We are more than happy to help! Send an email to help@jibjab.com.

Hawaii
1 review
0 helpful votes
Follow Sharon E.
Unfollow Sharon E.
Send Message
Share Review
Report Review

Funny and unique
May 5, 2017

Good to find a way to send a personalized, humorous greeting. I enjoyed making my first card and my grandson enjoyed getting it. Will definitely be doing more from JibJab.

Date of experience: May 3, 2017
California
1 review
0 helpful votes
Follow Dee W.
Unfollow Dee W.
Send Message
Share Review
Report Review

Hoping for more NEW birthday options
May 4, 2017

I've been subscribing for several years, so running out of new material on jib jab for birthdays. Just wishing for more options, but love sending jib jab to my friends.

Date of experience: May 2, 2017
California
1 review
0 helpful votes
Follow Sue D.
Unfollow Sue D.
Send Message
Share Review
Report Review

I love this site
May 5, 2017

Easy to use and so much fun making the cards.
I always get fantastic comments from the people I send them to because they are personalized and make everyone laugh.

Date of experience: May 3, 2017
Florida
2 reviews
0 helpful votes
Follow Marilyn T.
Unfollow Marilyn T.
Send Message
Share Review
Report Review

Love these JibJabs!
January 16, 2017

I try to use a jibjab to send to anyone having a birthday, anniversary, celebration, or whatever. They are fun to watch and people just love seeing themselves in them!

Date of experience: January 14, 2017
New York
2 reviews
3 helpful votes
Follow Piotr S.
Unfollow Piotr S.
Send Message
Share Review
Report Review

Happy customer.
March 28, 2018

Great cancellation process! No hassle, no sitting on the phone with rep. No whining why, making excuses, me calling paypal, etc.
Great customer service - thank you!

Date of experience: March 26, 2018
Texas
1 review
0 helpful votes
Follow Debbie B.
Unfollow Debbie B.
Send Message
Share Review
Report Review

Great Site
September 25, 2016

Enjoyed the collection of cards and love the quirkiness of them. Let me send my sister two great birthday cards. Will use your site for other occasions in the future.

Date of experience: September 23, 2016
Florida
1 review
0 helpful votes
Follow Sharon G.
Unfollow Sharon G.
Send Message
Share Review
Report Review

Fast Customer Service
November 12, 2017

Needed to update my payment information, sent an email to Customer Service, and received a response that same day. Very easy to understand explanation, and fast.

Date of experience: November 10, 2017
GB
1 review
0 helpful votes
Follow Lucy G.
Unfollow Lucy G.
Send Message
Share Review
Report Review

Excellent and prompt customer service
April 14, 2016

Had a problem with my renewal subscription being taken without my knowledge and was refunded the amount without question. Great service and very quick to respond!

Date of experience: April 14, 2016
Georgia
1 review
0 helpful votes
Follow Lisa F.
Unfollow Lisa F.
Send Message
Share Review
Report Review

A day of fun!
June 19, 2017

Laughed my butt off on and off all day! I placed faces on people that were dancing or doing all kinds of funny stuff! Needs more summer fun type stuff!

Date of experience: June 17, 2017
Montana
1 review
0 helpful votes
Follow Jeffrey C.
Unfollow Jeffrey C.
Send Message
Share Review
Report Review

Hoodwinked
February 23, 2017

I wanted to purchase a single card and was hoodwinked into a years subscription! Not right... when tried to go back and change the order your site would not accommodate.

Date of experience: February 21, 2017
Canada
1 review
0 helpful votes
Follow Peter D.
Unfollow Peter D.
Send Message
Share Review
Report Review

Put my and my wife's faces on the characters in Aha's classic "Take On Me" video. Wife and I enjoyed video very much. We are still married to this day.

Date of experience: February 20, 2017
Georgia
1 review
0 helpful votes
Follow Carol H.
Unfollow Carol H.
Send Message
Share Review
Report Review

Used to be more fun
December 12, 2016

Seems like there used to be a better and more funny variety of the greetings that you insert yourself and friends photos into and less of the pre made cartoons...

Date of experience: December 10, 2016
Australia
1 review
0 helpful votes
Follow Debie S.
Unfollow Debie S.
Send Message
Share Review
Report Review

Great
November 27, 2018

Very good with responding and replying. Good business management. I am very satisfied and if you have any issues don't hesitate in contacting them. They will certainly help you. Thanks

Date of experience: November 27, 2018
Minnesota
1 review
0 helpful votes
Follow Mark L.
Unfollow Mark L.
Send Message
Share Review
Report Review

Birthday card
May 26, 2016

It was much easier than I thought it would be. My 12 year old son did the photo cropping and manipulating with ease, probably better than I would have done.

Date of experience: May 24, 2016

Overview

JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
This company does not typically respond to reviews