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JibJab

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Georgia
1 review
0 helpful votes
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Great response time
July 1, 2017

I tried the free trial but didn't realize I would be charged monthly. After a quick email, the representative quickly responded and refunded a month fee.

Date of experience: June 29, 2017
California
1 review
0 helpful votes
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It was easy for me to upload pics and place them on JibJab. The responses I received to my creations were wonderful. Many laughs. Couldn't be more pleased.

Date of experience: March 19, 2017
North Carolina
1 review
0 helpful votes
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Puts a Smile on Your Face
October 20, 2016

When I'm preparing a Jib Jab card for sending or posting on FB, I have a smile on my face from ear to ear. I love the music, the dances, the characters! There are so many different options. Jib Jab's a great opportunity to send birthday/holiday greetings in a unique way! I ABSOLUTELY LOVE JIB JAB!

Date of experience: October 18, 2016
Norway
1 review
0 helpful votes
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Our annual JibJab
January 6, 2017

Everye year we Jib Jab to our family and friends during the holidays, its mighty fun.

Wish there were more videoes where you can choose the amount of casts.

Date of experience: January 4, 2017
Oregon
1 review
0 helpful votes
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Love JIB JAB
August 14, 2016

Although not used as often as I'd like, it's been GREAT, when I needed it, along w/GREAT tech. Support! And it's FUN! Gotten good responses from my connections that I've set your cards to! Jan 0:-)

Date of experience: August 12, 2016
Florida
1 review
0 helpful votes
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Same Old Same Old
September 22, 2016

It seems like the offerings haven't changed in a very long time. I picked something that didn't have the animation/photo upload because there wasn't anything new or interesting.

Date of experience: September 20, 2016
Austria
1 review
0 helpful votes
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One small complaint
April 17, 2017

I had 7 easter emails scheduled for Apr 14th - but all were delivered on the 13th? This isn't really a big deal but might be for e.g. Christmas, birthday cards.

Date of experience: April 15, 2017
Nevada
1 review
0 helpful votes
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Jib-Jabs are great to make people happy about themselves or better yet gives them the thought f me thinking of them from a long distance whether it be Family or a Friend

Date of experience: January 4, 2017
Colorado
1 review
0 helpful votes
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Email doesn't connect to site
July 16, 2016

When I click this: To track this eCard, click "Track this eCard" on your My Account page
I get this: The webpage cannot be found

Go back to the previous page.

Go to and look for the information you want.

More information

Date of experience: July 14, 2016
Florida
2 reviews
0 helpful votes
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Jibjab
December 28, 2017

It was fun when i found time to send cards... but i don't spend a lot of time on my computer'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''

Date of experience: December 26, 2017
Colorado
2 reviews
0 helpful votes
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New and Happy
December 13, 2016

I just recently subscribed and though I still send snail mail cards to friends and family I like following up with a Jib-Jab card especially when I've gotten their snail mail card sent out a little too late to arrive on time.

Date of experience: December 11, 2016
California
1 review
0 helpful votes
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I asked for a refund
May 12, 2017

It started when I just wanted to send a friend a birthday card and (I'm not exactly computer illiterate) and after 30 minutes of clicking around and testing out the cards I might like with uploaded photos, I could never ascertain *before* I did all the work which cards might be free or not. It says you can be a free member, heck if I know how. In the end, I really wanted one that needed a subscription. Then I find out that yeah, it's $1.50 a month but I have to pay for a year in advance with auto-renewal? That's an automatic personal NOPE. But in the end, I actually caved, arguing with myself that it wasn't that expensive and that I could cancel before it renewed. Well, then my friend didn't get the card! And I had to re-send, but then when she opened it, it kept insisting her Flash wasn't updated (it was, she's not illiterate either). Then I sent another card. Same issue... so here I just spent money to send my one friend funny cards she can't look at? Between the two of us we probably wasted three hours on this. Seriously guys, if you want people to pay for your cards, give some option to charge fifty cents for an individual card... I'd have done that more readily. But moreover, how about making it so your product is actually viewable? This was just a total dud for me, however cute and funny the cards actually are. Maybe another time.

Date of experience: May 10, 2017
Georgia
1 review
0 helpful votes
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Great service!
December 17, 2016

JibJab is a fun site, where you can upload pics of your friends and family, and then create hysterical animated videos. I've used JibJab for years and love it!

Date of experience: December 15, 2016
Canada
1 review
0 helpful votes
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Fabulous Christmas messages!
December 17, 2016

Have done these cards for the past few years and everyone gets a kick out of them. I love personalizing them with goofy expresssions. Great idea for the holidays.

Date of experience: December 15, 2016
GB
1 review
0 helpful votes
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Birthday lols
April 16, 2017

Very easy to use and result is hilarious enjoyed by friends and family. The video was much more fun to send than an ecard so will definitely use again.

Date of experience: April 14, 2017
Indiana
1 review
0 helpful votes
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Got my cousin 'good'.
August 6, 2016

It was my youngest cousin's 61st birthday, and I used the Tequila Dance feature. Needless to say-it was a hit! Thanks a lot for all of the fun... Nancy

Date of experience: August 3, 2016
North Carolina
1 review
0 helpful votes
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Not enough variety
May 5, 2017

Not enough choices, especially for music videos. I wanted to make some for my grandkids but there are very few appropriate video. Not work the subscription, in my opinion.

Date of experience: May 3, 2017
New Hampshire
1 review
0 helpful votes
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The greatest Customer Service, ever.
January 12, 2017

I created my jib jab account a few years ago and truly love making them. Working on a remote team, it's nice to make silly videos to send to the team for birthdays when we can't actually celebrate. Unfortunately, I have to cancel my subscription as it is part of my resolution this year to remove automated subscriptions. JibJab took no offense to this and were super understanding and extremely willing to reimburse me. When I couldn't remember the email I had originally signed up with they didn't stop asking, which I could definitely see as the case for a site that thinks, "well she isn't persisting so lets keep charging her." Instead they made it clear that they wanted to make sure this issue was resolved and remained patient till I realized I had signed up with a really old email. I still love JibJab and if I create an e-card in the future I will of course come here to do so. Sometimes a membership you are canceling doesn't mean you don't like it, you just need to save a few pennies here and there and it is refreshing to know that without question jib jab is okay with that.

Date of experience: January 10, 2017
Elaine S.
Florida
1 review
1 helpful vote
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Give me back my money
February 19, 2016

I didn't ask to get another renewal of jib jab for this year and have just been billed for another year. Please refund my money.
Elaine Simon at *******@comcast.net

Date of experience: February 16, 2016
Alessandra S. JibJab Rep
over a year old

Hi Elaine,

We do refund any renewal charges within 90 days of the charge. Please let us know what email address you used to sign up, and I will be more than happy to refund the charge and make sure that you will not be charged again in the future.

Thanks!

Florida
1 review
0 helpful votes
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Family Valentines E Cards
February 22, 2017

Your Valentines E card selections were excellent. I was able to send a unique song/video to each of my siblings and parents for alot of fun on Valentines Day.

Date of experience: February 20, 2017

Overview

JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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