website thubmnail of JibJab

JibJab

How would you rate JibJab?
grey star
grey star
grey star
grey star
grey star
GB
1 review
0 helpful votes
Follow Jean W.
Unfollow Jean W.
Send Message
Share Review
Report Review

1 card
April 21, 2017

I only wanted 1 card, but was signed up for a year, as I'm a oap I found it hard to stop the money being taken out and found it all to much won't use jibjab again

Date of experience: April 19, 2017
Michigan
1 review
7 helpful votes
Follow D B.
Unfollow D B.
Send Message
Share Review
Report Review

Signed up in February 2012. Used the site for just a couple of cards and then was unable to access my account anymore.? Couldn't find a telephone number to help me out, so got frustrated! Who imagined that there was a yearly fee that automatically charged me again in February 2013. Somehow I missed seeing the fee on that statement :( Note that I never used the service in 2013.
Now there is another fee of $12 on my February 14,2014 statement! Tried to cancel by using their "submit a request" and never received a response. Then tried to access my account, no luck once again. Asked for new password, no response. So finally got their telephone number from the Better Business Bureau and called directly to cancel! Their number is *******971 in California. They said they would reverse the 2014 charge and send me a confirmation.
Automatic renewals should not be allowed without some correspondence with the customer that shows the charge is about to be made or shows receipt shortly following charge with ability to cancel within so many days. I feel I was Jabbed by jibjab!

Date of experience: February 19, 2014
Indiana
1 review
0 helpful votes
Follow Marsha M.
Unfollow Marsha M.
Send Message
Share Review
Report Review

5 stars
December 18, 2016

Have been messing with this for the last few days. I end up laughing my butt off making these cards. This is a great site for people with a sense of humor (although not all of them.)

Date of experience: December 16, 2016
India
2 reviews
0 helpful votes
Follow Barry G.
Unfollow Barry G.
Send Message
Share Review
Report Review

Fun & Easy
February 22, 2017

Great way to change the method of sending a greeting card that is well received and enjoyable. It was easy to create received a lot of comments for those who receive one how much they enjoyed it.

Date of experience: February 20, 2017
Canada
1 review
0 helpful votes
Follow Rose c.
Unfollow Rose c.
Send Message
Share Review
Report Review

Omg I love it
March 2, 2017

Its been so much fun for my husband and I that we spent a whole evening laughing so hard that our stomachs hurt, we couldnt wait to send cards out to our families, they loved it too!

Date of experience: February 28, 2017
Arizona
1 review
0 helpful votes
Follow Barry S.
Unfollow Barry S.
Send Message
Share Review
Report Review

Fun with greeting cards
February 25, 2017

It's fun to send people cards that can give them another reason to smile. It's a quick and easy way to stay in touch( you do need a photo library of your friends faces to accomplish thus.)

Date of experience: February 23, 2017
Alabama
1 review
1 helpful vote
Follow John B.
Unfollow John B.
Send Message
Share Review
Report Review

Don't like buy request at end
December 12, 2016

I'm annoyed that when I send to friends there is your buy request My friends think I'm selling them something. I would keep if you got rid of your sales message attached at end of each jibjab.

Date of experience: December 10, 2016
California
1 review
0 helpful votes
Follow Sherry Z.
Unfollow Sherry Z.
Send Message
Share Review
Report Review

Frustrating!
December 14, 2016

I can't get anything I do to post! I will admit that I am older, and not the greatest with technology, but I thought your site would be fun, and all it has done is frustrate me.

Date of experience: December 12, 2016
Texas
1 review
0 helpful votes
Follow Jibjabber J.
Unfollow Jibjabber J.
Send Message
Share Review
Report Review

Hard To Align
December 20, 2016

I had trouble aligning my picture with the place for the face. It didn't look good. When my mouth moved there was a black space. And near my jowls there were white spaces.

Date of experience: December 18, 2016
California
1 review
1 helpful vote
Follow Aliece G.
Unfollow Aliece G.
Send Message
Share Review
Report Review

Fun and EASY!
December 17, 2016

This was so much fun to create and I like how JibJab photo app make it easy to position faces. So many fun choices and my family loves seeing themselves in the videos!

Date of experience: December 15, 2016
Michigan
1 review
0 helpful votes
Follow Polly N.
Unfollow Polly N.
Send Message
Share Review
Report Review

Somewhat disappointed
August 27, 2016

After looking through all the cards, I found no cute ones to be really appropriate for Christians. Had I known that at first, I would not have joined. All my friends are Christians.

Date of experience: August 25, 2016
Vermont
1 review
0 helpful votes
Follow Rosemary H.
Unfollow Rosemary H.
Send Message
Share Review
Report Review

St. Paddy's Day
March 22, 2017

My whole family enjoyed he videos I made and I got to include mt deceased hubby in there with us! I posted three to Facebook so my friends could all enjoy them too.

Date of experience: March 20, 2017
Washington
1 review
0 helpful votes
Follow Anya D.
Unfollow Anya D.
Send Message
Share Review
Report Review

Satisfied
March 31, 2018

Im a non active membership of JibJab but I still got charged. I contact JibJab Customer service and voila its done. Fast respond, friendly words, clear directions, a happy customer. Me! Good job!

Date of experience: March 29, 2018
Kansas
2 reviews
0 helpful votes
Follow Joseph K.
Unfollow Joseph K.
Send Message
Share Review
Report Review

Great card
September 2, 2016

Sent this as a birthday card to a dear friend... she called laughing so hard. Not sure if it was the card, or my face on the body but, who cares! It worked!

Date of experience: August 31, 2016
GB
1 review
0 helpful votes
Follow Lucinda E.
Unfollow Lucinda E.
Send Message
Share Review
Report Review

Excellent service
April 7, 2017

I emailed customer support for help with an issue and they responded super-fast and my issue was resolved quickly, in a friendly manner with no problems. I cannot recommend highly enough. Thank you!

Date of experience: April 5, 2017
California
13 reviews
8 helpful votes
Follow Joanne T.
Unfollow Joanne T.
Send Message
Share Review
Report Review

I just discovered JibJab and think it is great! As long as they don't charge per card, $18 a year is a bargain! We all got tons of laughs out of these videos.

Date of experience: December 26, 2015
Nevada
1 review
0 helpful votes
Follow Donna M.
Unfollow Donna M.
Send Message
Share Review
Report Review

Unique Greeting Cards
January 5, 2017

My late husband used to use JibJab. There are so many selections and the way the photos fit in is excellent. JibJab makes it so easy to professionally photoshop some amusing greetings. Thanks!

Date of experience: January 3, 2017
Indiana
1 review
0 helpful votes
Follow Mitch P.
Unfollow Mitch P.
Send Message
Share Review
Report Review

Fun for bday card!
September 9, 2016

I was a little frustrated that I had to register for an account to finish my video at first, but the support team handled my complaint literally within minutes. Very impressed with that.

Date of experience: September 7, 2016
California
1 review
0 helpful votes
Follow Carol G.
Unfollow Carol G.
Send Message
Share Review
Report Review

Customer service top rate.
November 2, 2016

I had a problem with my account and customer support took care of it right away. Thank you JibJab for taking the time to research the problem and getting it fixed so fast.

Date of experience: October 31, 2016
Indiana
1 review
0 helpful votes
Follow Missy L.
Unfollow Missy L.
Send Message
Share Review
Report Review

Always fun
January 22, 2017

I've never been disappointed when I send someone a JibJab card. It's so easy and always turns out great. I know all my friends and family get a big kick out of them.

Date of experience: January 20, 2017

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
This company does not typically respond to reviews