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JibJab

How would you rate JibJab?
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California
1 review
0 helpful votes
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Fun to send
January 5, 2017

It was easy to navigate the ordering and customizing process. There are enough videos available to choose from so you can select one for your personality.

Date of experience: January 3, 2017
California
1 review
0 helpful votes
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Christmas laughter!
January 4, 2017

I loved making a special Christmas greeting for friends and family! My Grandkids especially liked watching this special video in which they were the starts.

Date of experience: January 2, 2017
Texas
1 review
0 helpful votes
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Ok, but not worth the money
December 30, 2016

The videos were fine, but quite expensive compared with other sites - and when playing them on a large screen, they are highly pixelated, so the quality isn't great.

Date of experience: December 28, 2016
South Africa
1 review
3 helpful votes
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Rejoined after some time away only to find they screwed up the site and me out of $12. Why would they change contour feature? Completely ruined a great site so 1st graders can use it.

Date of experience: November 29, 2013
Lupe C.
Arizona
1 review
3 helpful votes
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Crooks
December 31, 2015

Yes! Rip Offs. I'm contacting the Attorney General's Office in your area. You are all thiefs. Pulling money from members accounts without prior approval. Shame on you. Criminals!

Date of experience: December 28, 2015
Alessandra S. JibJab Rep
over a year old

We do refund any renewal charges within 90 days of the charge. Please let us know what email address you used to sign up, and I will be more than happy to refund the charge and make sure that you will not be charged again in the future.

Thanks!

Texas
2 reviews
0 helpful votes
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Funny and teachable
January 6, 2017

My daughter did one at Christmas Eve dinner and was enjoyable. I signed up so my 7 year old granddaughter could show "Pappaw", me, how to download pics and select videos, thanks for the laughs.

Date of experience: January 4, 2017
Georgia
1 review
0 helpful votes
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Excellent customer service!
September 18, 2017

They resolved my issue quickly, politely and professionally within minutes and no pressure. Call was picked up 2nd ring. More companies need to mirror their service.

Date of experience: September 16, 2017
Michigan
1 review
0 helpful votes
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A way to share fun
March 18, 2017

Every St. Patrick's day I make new videos starring my family. Great grandpa, sisters and brothers, 8 grandkids get to laugh out loud at their new moves. Go Jib Jab!

Date of experience: March 16, 2017
Ireland
1 review
0 helpful votes
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Great discovery!
February 22, 2017

Jibjab is a great site! Easy to use, good selection of vids. Got some big laughs out of the ecards i've sent. Will keep using them for birthdays and special occasions!

Date of experience: February 20, 2017
Florida
1 review
0 helpful votes
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NOT just a boring card!
February 22, 2017

I love JibJabs! I can make them for my grandchildren and they roll on the floor laughing. Now you must admit that's better than a paper card with $2.00 in it!

Date of experience: February 20, 2017
New Jersey
2 reviews
0 helpful votes
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Fun
December 13, 2016

This site is fun and has brought many laughters. With our large family I wish there were more then five characters. Would love to see some more possible creations.

Date of experience: December 11, 2016
South Carolina
1 review
1 helpful vote
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Ok
May 21, 2016

Decent year subscription price for well made e-cards. Just don't like downloading your creation cost extra. Wouldn't have got subscription if knew ahead time.

Date of experience: May 18, 2016
New Jersey
1 review
0 helpful votes
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Sneaky
February 17, 2021

Less than transparent of you to withold price and renewal info until video creation is completed by user. I bought the service, but would never recommend it to anyone

Date of experience: June 6, 2016
Denmark
1 review
0 helpful votes
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Close to perfect
December 14, 2016

I primarily mail jibjabs to my 4 grandchildren with complicated e-mail addresses that I do not recall easily. It would be great if the system could remember a limited number of such addresses for me.

Date of experience: December 12, 2016
Colorado
1 review
0 helpful votes
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Fun. Fun. Fun
December 22, 2016

What fun Jib Jab is. We get so many laughs while watching our cartoon figures do their amazing antics. The grandkids love seeing themselves. Thank you for all the fun times!

Date of experience: December 20, 2016
Arizona
1 review
0 helpful votes
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Dismal
August 15, 2016

I tried with two family members to send the Kazoo birthday card. Neither could open it. What a waste of my time and money. I shall not recommend this to anyone.

Date of experience: August 13, 2016
Virginia
1 review
0 helpful votes
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Upgrade to six?
October 2, 2016

I think the cards are hilarious, but am disappointed that the vast majority of them allow only 5 faces to be uploaded. This is not ideal for a family of 6.

Date of experience: September 30, 2016
Maryland
1 review
0 helpful votes
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Updating the JibJab
October 3, 2016

Very good. But once you send a Jib Jab it is hard to continue the "fun" You need to up date your various JibJabs monthly... example political satire, current events, etc.

Date of experience: October 1, 2016
Nevada
1 review
0 helpful votes
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Do NOT use this site!
December 30, 2016

I purchased this for the sole purpose of doing a Christmas ecard, period. After I paid (NOT $1.50 per month, but the entire year-$18 up front), I spent over an hour collecting photos, cropping, etc. just to be relocated to another site to PAY AGAIN before I could use- 5 different attempts even with the help of my boyfriend. REALLY ANGRY and feel completely RIPPED OFF! He said the same thing happened to him and he would have told me not to use!

Date of experience: December 28, 2016
Michigan
1 review
0 helpful votes
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Best fun I have had in awhile
December 15, 2016

Quite easy to use and loads of fun. Everyone is amazed! Still don't get what the $1.99 option is all about. How long do the ones you make stay aaround?

Date of experience: December 13, 2016

Overview

JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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