website thubmnail of JibJab

JibJab

How would you rate JibJab?
grey star
grey star
grey star
grey star
grey star
Minnesota
1 review
0 helpful votes
Follow Cynthia W.
Unfollow Cynthia W.
Send Message
Share Review
Report Review

Variety
December 12, 2016

I am really disappointed in the variety of the cards available. Everything is kind of cheesy. Would like more choices. Have not decided yet whether or not will continue past the 30 day trial

Date of experience: December 10, 2016
Canada
1 review
0 helpful votes
Follow Brian R.
Unfollow Brian R.
Send Message
Share Review
Report Review

Bait and switch
December 12, 2016

I did not expect to pay 25.00 and change. I thought it would come in at around 9.95 US. So with the exchange would be more Canadian. Yes disappointed. I would never order again.

Date of experience: December 10, 2016
Australia
1 review
0 helpful votes
Follow Fred C.
Unfollow Fred C.
Send Message
Share Review
Report Review

Experience
June 6, 2016

Good video, but think the price should include a download to my computer and phone. Had to pay another $1.99 for the privilege.
You should be upfront re the total costs - no surprises please!

Date of experience: June 4, 2016
California
1 review
0 helpful votes
Follow Jonathan E.
Unfollow Jonathan E.
Send Message
Share Review
Report Review

Was Great
June 5, 2016

This was a great opportunity to bring joy to my husband on our 1 year wedding anniversary! My only negative is that I wish I did not have to pay for your service.
Thanks!

Date of experience: June 3, 2016
New York
1 review
0 helpful votes
Follow A G.
Unfollow A G.
Send Message
Share Review
Report Review

Great customer service!
March 24, 2017

Great customer service! My refund was processed quickly and courteously!
That is something rare these days, as poor customer service seems to run supreme.

Date of experience: March 22, 2017
Australia
1 review
0 helpful votes
Follow Robyn A.
Unfollow Robyn A.
Send Message
Share Review
Report Review

Positive and prfessional!
December 23, 2016

Holiday fun... I love JibJab... also found the customer service prompt, professional and friendly in resolving my queries. Thank you JibJab and Merry Christmas!

Date of experience: December 21, 2016
California
1 review
0 helpful votes
Follow Laura P.
Unfollow Laura P.
Send Message
Share Review
Report Review

Great Service!
October 29, 2016

I had a great experience with JibJab today. Morgan processed my request for a refund promptly, warmly and professionally. I always appreciate attentive service.

Date of experience: October 27, 2016
Connecticut
2 reviews
0 helpful votes
Follow Laura D.
Unfollow Laura D.
Send Message
Share Review
Report Review

Unique and so much fun!
May 5, 2017

Easy to make a fun and personalized, animated card. Many cards for all occasions and reasonably priced... much cheaper than buying store bought cards!

Date of experience: May 3, 2017
Australia
1 review
0 helpful votes
Follow Bryan G.
Unfollow Bryan G.
Send Message
Share Review
Report Review

Unable to download videos
February 22, 2017

Thought that purchasing the premium subscription for a year would allow download of the videos but these are still charged@ $2 / download which's disappointing.

Date of experience: February 20, 2017
New York
1 review
0 helpful votes
Follow Bonnyjean F.
Unfollow Bonnyjean F.
Send Message
Share Review
Report Review

Great Fun
May 21, 2016

Much joy while creating, sharing and re-watching.

Please create more for children - Walt Disney movie characters, I want to create videos for my grandchildren.

Date of experience: May 17, 2016
Canada
1 review
0 helpful votes
Follow Paulette M.
Unfollow Paulette M.
Send Message
Share Review
Report Review

Customer satisfaction
April 5, 2017

When I had a financial situation with JibJab, it was resolved immediately to my satisfaction. This left me feeling that JibJab cares about their customers and their reputation.

Date of experience: April 3, 2017
New Jersey
1 review
0 helpful votes
Follow Elbira H.
Unfollow Elbira H.
Send Message
Share Review
Report Review

- 5 stars
January 1, 2017

I hardly could make a video that posted in fb, now I want to access to the photos that I have in my computer and cannot do it, the ones I took with my cel or where sent to me for the video and there is not a possibility, that was the reason that I bought it! Besides it is super slow, that is not fare, I want my money back, I would never recommend JibJab.

Date of experience: December 30, 2016
California
1 review
0 helpful votes
Follow Connie S.
Unfollow Connie S.
Send Message
Share Review
Report Review

Pay for Adobe Reader to activate Jib Jab?
December 13, 2016

Whenever I try to activate JibJab, I receive a webpage saying I need to download Adobe Reader. When I go through the process of downloading,
Up pops the pay subscription choices. Must I purchase an Adobe Reader subscription to use JibJab? If so, very disappointing!

Date of experience: December 11, 2016
New Jersey
1 review
0 helpful votes
Follow Fuck Y.
Unfollow Fuck Y.
Send Message
Share Review
Report Review

Liars
December 14, 2016

I thought that the price for the ecard was high enough but charging for a year in advance without saying so clearly is deceitful and JibJab should be ashamed of their bogus business practices.

Date of experience: December 12, 2016
GB
1 review
0 helpful votes
Follow Nick B.
Unfollow Nick B.
Send Message
Share Review
Report Review

Ecards not received
December 19, 2016

Sent several ecards none were received. Only reply I got was to copy and paste and send as a normal email. Surly jib jab should work better than this?

Date of experience: December 17, 2016
North Carolina
1 review
15 helpful votes
Follow bill b.
Unfollow bill b.
Send Message
Share Review
Report Review

If you and your Recipients want spamed with 100 of junk emails use this site. It's even in there terms and conditions. I happen to be an unlucky Recipients that didn't sign up for anything.

Date of experience: December 31, 2012
Michigan
1 review
0 helpful votes
Follow Marie O.
Unfollow Marie O.
Send Message
Share Review
Report Review

Never laughed so hard in my life
March 22, 2017

Worked great, was having so much fun sent several my first day. Truely addicting. If u take a picture this app doesn't save it to your phone wish it did.

Date of experience: March 20, 2017
GB
1 review
0 helpful votes
Follow Randal v.
Unfollow Randal v.
Send Message
Share Review
Report Review

Randal vaughan review
December 29, 2016

Fairly easy to use when photos had been edited and filed in a documents file called "jib". Would have liked a version for 6 or 7 uploaded pictures. Open mouths would look better dark pink than black

Date of experience: December 27, 2016
Ireland
1 review
0 helpful votes
Follow Mcarto x.
Unfollow Mcarto x.
Send Message
Share Review
Report Review

DNO
April 20, 2017

Incorrect describe subscription 18 $ not 1.8 for 30 days. Family member didn't got Easter cards - probably mail client report it as junk or wasn't send...

Date of experience: April 18, 2017
California
1 review
0 helpful votes
Follow Jason O.
Unfollow Jason O.
Send Message
Share Review
Report Review

Love Jib Jab
April 21, 2017

Been using Jib Jab since it began years ago! Love it! My friends and family look forward to the Holiday Jibs that I send out, always a great response.

Date of experience: April 19, 2017

Overview

JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
This company does not typically respond to reviews