I am really disappointed in the variety of the cards available. Everything is kind of cheesy. Would like more choices. Have not decided yet whether or not will continue past the 30 day trial
I did not expect to pay 25.00 and change. I thought it would come in at around 9.95 US. So with the exchange would be more Canadian. Yes disappointed. I would never order again.
Good video, but think the price should include a download to my computer and phone. Had to pay another $1.99 for the privilege.
You should be upfront re the total costs - no surprises please!
This was a great opportunity to bring joy to my husband on our 1 year wedding anniversary! My only negative is that I wish I did not have to pay for your service.
Thanks!
Great customer service! My refund was processed quickly and courteously!
That is something rare these days, as poor customer service seems to run supreme.
Holiday fun... I love JibJab... also found the customer service prompt, professional and friendly in resolving my queries. Thank you JibJab and Merry Christmas!
I had a great experience with JibJab today. Morgan processed my request for a refund promptly, warmly and professionally. I always appreciate attentive service.
Easy to make a fun and personalized, animated card. Many cards for all occasions and reasonably priced... much cheaper than buying store bought cards!
Thought that purchasing the premium subscription for a year would allow download of the videos but these are still charged@ $2 / download which's disappointing.
Much joy while creating, sharing and re-watching.
Please create more for children - Walt Disney movie characters, I want to create videos for my grandchildren.
When I had a financial situation with JibJab, it was resolved immediately to my satisfaction. This left me feeling that JibJab cares about their customers and their reputation.
I hardly could make a video that posted in fb, now I want to access to the photos that I have in my computer and cannot do it, the ones I took with my cel or where sent to me for the video and there is not a possibility, that was the reason that I bought it! Besides it is super slow, that is not fare, I want my money back, I would never recommend JibJab.
Whenever I try to activate JibJab, I receive a webpage saying I need to download Adobe Reader. When I go through the process of downloading,
Up pops the pay subscription choices. Must I purchase an Adobe Reader subscription to use JibJab? If so, very disappointing!
I thought that the price for the ecard was high enough but charging for a year in advance without saying so clearly is deceitful and JibJab should be ashamed of their bogus business practices.
Sent several ecards none were received. Only reply I got was to copy and paste and send as a normal email. Surly jib jab should work better than this?
If you and your Recipients want spamed with 100 of junk emails use this site. It's even in there terms and conditions. I happen to be an unlucky Recipients that didn't sign up for anything.
Worked great, was having so much fun sent several my first day. Truely addicting. If u take a picture this app doesn't save it to your phone wish it did.
Fairly easy to use when photos had been edited and filed in a documents file called "jib". Would have liked a version for 6 or 7 uploaded pictures. Open mouths would look better dark pink than black
Incorrect describe subscription 18 $ not 1.8 for 30 days. Family member didn't got Easter cards - probably mail client report it as junk or wasn't send...
Been using Jib Jab since it began years ago! Love it! My friends and family look forward to the Holiday Jibs that I send out, always a great response.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.