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JibJab

How would you rate JibJab?
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Mississippi
1 review
0 helpful votes
Follow Sandra C.
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Great company & wonderful, prompt Customer Service reply and resolution! Everyone is very kind while being completely responsible. I highly recommend them!

Date of experience: December 6, 2017
Florida
1 review
0 helpful votes
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Hilarious!
June 20, 2017

The absolutely perfect videos for a rugged granddad and an intense sister. Could not possibly have been more fitting. Just putting them together was fun enough. We're still laughing!

Date of experience: June 18, 2017
Afghanistan
1 review
0 helpful votes
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It was a blast!
February 26, 2017

Can't wait until the next special day for someone.
Everyone enjoy my rendition of our holiday cheer. Perhaps a few more musical tunes would be good also

Date of experience: February 24, 2017
Australia
1 review
0 helpful votes
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Worth every cent
December 13, 2016

Very clever app and easy to use. End product is great. Would be better if more card options were available, particularly the music videos which are excellent. Many thanks.

Date of experience: December 11, 2016
Canada
1 review
0 helpful votes
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First rate company
January 19, 2018

Love these guys... addressed any concerns immediately... would highly recommend. Great experience... not to mention very funny content... ya jib jab... Tom

Date of experience: January 17, 2018
Missouri
1 review
0 helpful votes
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LOVE THIS
October 5, 2016

This is too much fun! Absolutely LOVE IT! What a great app and so easy to use! THANK YOU JIB JAB! Keep up the good work and excellent customer service!

Date of experience: October 3, 2016
Georgia
1 review
0 helpful votes
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Not enough song choices
May 6, 2017

Seems slow to use and couldn't really find suitable items.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, and i dont want to waste my time with 100 characters

Date of experience: May 4, 2017
New York
1 review
0 helpful votes
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I was charged for 1 year membership instead of 1 week. Website sign-up was not easily navigated without errors occurring that caused this charge. BE CAREFULL!

Date of experience: March 4, 2017
Indiana
2 reviews
0 helpful votes
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Good App
March 30, 2017

No real problems, but did have trouble finding the FAQs and was worried when the preview email of the card came to me without the video. All was good in the end though.

Date of experience: March 28, 2017
Canada
1 review
0 helpful votes
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I want my money back
December 20, 2016

There was supposed to be a thirty day free trial, but I have already been charged. I would like to be reimbursed and removed as a member from this site. It wasn't at all what I thought it was.

Date of experience: December 18, 2016
Maine
1 review
0 helpful votes
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Output and availability of videos was great. I wasn't impressed that I created the video then was advised I had to sign up for a year membership before I could send a card.

Date of experience: April 11, 2017
California
1 review
0 helpful votes
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Awesome stuff
April 13, 2017

It brought a lot of fun and joy to the recipients. Had fun casting them cant wait to use it more. The music videos were great for bdays and sentimental events as well

Date of experience: April 11, 2017
Isle of Man
1 review
0 helpful votes
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A little too expensive
January 5, 2017

I liked the concept of this site however I find it a little too expensive for my needs and because I may only use it occasionally I will probably be cancelling my membership in due course.

Date of experience: January 3, 2017
Ohio
1 review
0 helpful votes
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Excellent
February 17, 2021

Wanted Jib Jab to back out automated subscription chgd to me and cancel subscription due to need to cut down on expenses and also dont use site
And I got my credit within few days and excellent C/S service.

Date of experience: June 27, 2016
Canada
1 review
0 helpful votes
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Christmas Greeting
January 6, 2017

Found cropping of pictures easy to follow, and all e-mail address I sent it to

Thought it was hilarious! Some close friends thought they would try JibJab

For some of there greetings!

Date of experience: January 4, 2017
Mississippi
3 reviews
0 helpful votes
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Awesome app!
March 31, 2016

I subscribed to jib jab and loved it! However, I really couldn't afford to spend the money, so I cancelled my subscription and was refunded my unused time right away! Great customer service!

Date of experience: March 31, 2016
New Zealand
1 review
0 helpful votes
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A fun experience overall
March 10, 2017

Had a little trouble with being prompted for a current password when I had only just joined and hadn't added yet, but overcame this by selecting 'forgotten password' and setting a new one.

Date of experience: March 8, 2017
Canada
1 review
0 helpful votes
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New videos
December 19, 2016

I have not noticed much of a change from last year with respect to video choices which i have already used in the past. I think JibJab should invest theitlr time in creating more video choices.

Date of experience: December 17, 2016
GB
1 review
0 helpful votes
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Brilliant
December 30, 2016

Wanted to send cards to family abroad, found your website and am very pleased I did. Easy to use upload photos and input your own message. Will now be using for birthdays. Will recommend to friends.

Date of experience: December 28, 2016
New York
1 review
0 helpful votes
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Just not much of a diverse salection
February 22, 2017

Would be nice if you had some more in Spanish, otherwise it's good for more of a white colture, don't get me wrong I appreciate the one's you have, just wanted have more of a selection

Date of experience: February 20, 2017

Overview

JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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