Just received my ring back from being repaired with new gemstones for each of my loving dogs, sized and re-sized after I changed my mind - Jewlr called me a couple of times to be sure of every detail as this ring in honor of my sweet dogs is so important to me. Everything is perfect and I am so glad I chose Jewlr and the wonderful people that work so hard there!
My daughter ordered a necklace for a gift but chose the wrong size chain. We were able to return it and they put a new chain on and returned the necklace to us really quick. A good site to buy items from as they are loyal to making their customers happy.
It was my first time ordering from here. I was skeptical at first as I like to physically touch and see jewelry before I buy it. I order a customized ring for my girlfriend birthday. It came out beautiful and described exactly in the picture. I would recommend them to family and friends.
I purchased a name necklace for my granddaughter, Alyssa to give to her for her birthday. I had never ordered fine jewelry on the internet and was a little worried. I felt much more comfortable after reading all the wonderful reviews and now, I am happy to say I am another happy customer. The necklace is beautiful and the quality is excellent. I included a couple of pictures of Aly wearing it today!
Overall beautiful designs to choose from just a bit pricey. Spending over 100$ on a sterling silver (fake) and simulated (fake) stones is too much. Super cute designs though! I bought my sister a graduation ring I know shes going to love.
Site is very easy to navigate and gives many options in making a decision ie. Choices of gold color and carets, chain types and sizes plus good competitive prices. I just hope the product is of good quality when I receive it.
Very nice to see the engravings/birth stones on all the jewelry without having to re-enter just to view each piece. Browsing and purchasing was quick and painless. Call to customer support went very well when I needed to change my order. Well done!
I put a review on here last week because of the terrible service I had received. Long story short. I bought a ring, had it resized it turned my daughters finger green and I wanted a refund. Was told no several times. Sandra call me yesterday and we had a very nice conversation and she refunded me the cost of the ring. She stand behind her company and this is the way a good company should act. Thank you Jewlr and Sandra.
I brought a ring for my mum and I'm so happy with it she loved it and the engraving was done perfectly. I don't think the pictures do the rings justice there much better. Very happy customer and I will definitely recommend the site to family and friends
The site is very easy to navigate to find what you're looking for, great prices on some great looking jewelry, and I saved so much money compared to other jewelers that would charge me even more for customizations.
Although I chose not to keep the item I ordered Jewlr return policy was easy and quick. The response time with their customer service department was quick to respond and assist. I appreciate their team. I will definitely look to them for any future jewelry needs that I may have.
I ordered a necklace for a Cmas gift, and it arrived in plenty of time for the holiday. It was also a very pretty piece of jewelry. My daughter loved her necklace but wanted the chain shortened. We sent it back for free service. Working with the customer service dept was very easy. They are very professional. You will not be disappointed with the quality nor service from this company.
I was able to create and order the perfect Mother's Ring for my wife and our anniversary. It was so easy to do and ended up being a better value than I even realized. Creating and shipping the ring only took a matter of days and it was perfect. I would be happy to use Jewlr again in the future!
I ordered a Nacklace for my mother in law that said "Grammy" (which is what the kids call her) in 14k gold.
It came with a certificate of authenticity and turned out very nice. I would not hesitate to order from Jewlr again. Happy customer.
Very easy and maybe too easy us men who have spouses that like to make it easy for us to buy them nice things on your site. Very well put together and I commend you for it. Paying for it but all is good when it comes to keeping the wife happy. "Happy Wife, Happy Life"
I was referred to Jewlr by a friend who had purchase a ring from them. I was looking for a wedding ring but didn't want a normal silver band.
After looking on the site I was impressed by the choice and eventually picked one. Unfortunately it was one size too small but Jewlr sent out a replacement straight away.
The quality of the ring is very good and I am very happy with that I have purchased.
I would use Jewlr again and have already recommend to a few friends already.
I purchased earrings as a gift for my daughter, backed by a 90-day return guarantee. However, due to medical reasons, she couldn't wear them immediately. It wasn't until three months later that she tried them on, only to find one earring was broken and unfit for her ears. When I reached out to the company, they offered a credit, deducting costs due to the warranty period's expiration. Despite my agreeing to their terms and sending the earrings back, all communication from their end ceased. They've completely ignored my attempts to contact them.
What's particularly disturbing is their active suppression of negative reviews on their website, leaving only positive ones. This deceitful behavior led me to take action against the company for consumer fraud and deception. I've gathered the removed screenshots of my honest reviews on jewlr.com to support my case.
It's a disgraceful situation, and I don't recommend anyone to purchase from this company. As promised, I intend to share my complaint and claim across numerous websites to ensure others are aware. Dealing with scammers like this is something I won't hesitate to pursue legally.
My son wanted to buy his girlfriend a personalized necklace and waited till the last minute but I was able to get it ordered today and delivery date December 22nd you saved the day! And he didn't know about the free gift so I get to look like I got her something! That's a win win!
I just received three rings (beautifully packaged); they are each three stone, four names. And I am overwhelmed. They are far more beautiful than I could ever have imagined. The time jewlr.com took with me to make sure the personalizations were correct and the patience they had shown with me was wonderful. The rings are spectacular in quality and workmanship, and I will treasure them always, as well as the experience of getting them from jewlr.com. Thank you, jewlr.com.
The ring I received had me & my girlfriend's name on it. It's real & it's beautiful she wears it everyday. I'm glad I got it at the right time she enjoys her ring. She feels like we're married already thanks. Shouts out to the jewlr company!
Overview
Jewlr has a rating of 3.7 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 5th among Fashion Jewelry sites.
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- North York, Ontario, Canada
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members