Amazing to be able to create a ring for your true love,
Very good service and great response time with a query I had. Very pleased with the bracelet
Everything about the ordering, shipping and quality of the merchandise was excellent.
I found the ring I was looking for for a very cheap and it still beautiful
I was very happy with the product and it was easy to find what i wanted
I just love the options available on the website and the support is amazing as well...
Very happy with my order customer service very helpful would recommend
Very nice looking designs have ordered from here before nice quality
I am quite happy with my ring, the quality is great. I wish I could see the gems better.
I like the ring, but the stones were smaller than expected.
The customer service person was very helpful. Ring was really nice.
I love my Nana ring! Very dainty. I have small hands so the size of the ring is perfect.
Very happy with the quality of the product and the service. My girlfriend loved it!
I tried numerous times to use Paypal and it would not let me use it.
The selection you were given were not to much. Just enough to make it perfect.
Everything was as it planned, and it came very quick and on time! Thank you
My and my girlfriend pray that it turns out what we expected and we have faith in Jewlr
Being able to make sure it is the item I want is the best way to order jewelry
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr has a rating of 3.7 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 5th among Fashion Jewelry sites.